I came into the store knowing nothing about buying a road bike and the team were super knowledgeable and helpful. They were very patient with all my questions.
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Exceptional service from Alex at Balfe’s Bikes (Fulham.) As this was my first high-end bike, his knowledge, patience and willingness to help were phenomenal. He made the whole experience easy and en... See more
Nuno is an outstanding bike specialist with a warm, honest, and friendly approach. The reception team —Simon, Marlon, Jaco, Jessi and all-are very welcoming, offer knowledgeable advice, and genuinel... See more
Great service by Balfes Fulham. Bike running far smoother. Took longer than expected waiting for parts and due to them being very busy but communication was great and they made sure it was ready when... See more
Company details
About Balfe's Bikes - Fulham
Written by the company
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Written by the company

- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Contact info
592 Fulham Road, Fulham, SW6 5NT, London, United Kingdom
- 020 7731 1700
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The repair team always go above and…
The repair team always go above and beyond when I take my bicycle in for repair. Even if it is just changing an inner tube, my bike will come out fully serviced, checking if the brakes are fully functional, etc.
Balfe’s are what your local bike shop…
Balfe’s are what your local bike shop should be. Items ordered arrive very fast and you are notified accordingly. Also the staff are very friendly and helpful in sorting out issues with your bike or components on the spot: time and time again. A big shout out to Luno and Simon the shop manager at Fulham 👍🏾👍🏾
My wife recently bought a bike from…
My wife recently bought a bike from Balfes for an upcoming ride, after a week of riding she discovered the frame was too small for her. Balfe's replaced for a larger frame with no fuss and minor cleaning cost, excellent customer service!
Charged for components that I was told…
Charged for components that I was told were fine.
Charged extra for labour to replace cables even though I paid £200 for the service.
I sent two bikes to fix/service of…
I sent two bikes to fix/service of late. The staff was great with professional and friendly advice. I surely will return for the repair/maintenance of my bikes.
Bought a Brompton C
Bought a Brompton C. The guys in Fulham were helpful but not at all salesy. I felt under no pressure to buy from them so I did.
Superb customer service
Every touch point with Balfe's Bikes was superb. From an initial conversation when I wandered in (the window offer had caught my eye - great merchandising) to purchase, to follow up and collection was retail perfection. Utterly brilliant - cannot recommend highly enough
Great customer service from Marlon on…
Great customer service from Marlon on the front desk
Excellent service, just what I was after
I was helped by Sam who listened to what I needed, gave several good options and recommended what’s proven to be an excellent bike. He also recommended a couple of additions, such as a rack, which have proven helpful without overselling or being pushy. Overall it was a great experience from a team that knows what it’s talking about. They also offered a free service within 8 weeks of purchase. I’ll go back to this shop in future.
Super friendly and professional staff
Super friendly and professional staff. Good service! Well done.
Incredible friendly, genuine, caring and high level expertise bike store Balfe’s Bikes Fulham-worth travelling here!
Nuno is an outstanding bike specialist with a warm, honest, and friendly approach. The reception team —Simon, Marlon, Jaco, Jessi and all-are very welcoming, offer knowledgeable advice, and genuinely care about each customer. Nuno did an amazing job. Everything he touches feels like magic — even my old bike feels like new after his work.
I can’t recommend Nuno and Balfe’s Bikes Fulham enough — it is absolutely worth travelling there for such incredibly friendly, genuine, caring and high-level expert service. Try it yourself, you won’t regret it and you won’t be overcharged!!
Good communications and prompt service!
Efficient and friendly service with knowledgeable staff.
Helpful, friendly, fast and efficient service. I needed help fitting an attachment to my bike and the team at Balfe's did it straightaway. I was very grateful and impressed with their efficiency.
Balfe’s Bikes
The friendly, helpful and knowledgeable staff.
I’ve only recently discovered Balfe’s Bikes and am already impressed with them.
Balfe’s is now my go to bike shop.
You mended a puncture on my bike
You mended a puncture on my bike, but left glass fragments inside the tyre and also damaged the new inner tube. As a result, I had a rapid tyre deflation two days later which nearly resulted in me being thrown from the bike. Not great!
I wasn't going to bother you with this (or ever again for that matter), but you asked me to review you.
Not just once
Not just once, but several times i have stopped my local Bafe's in Fulham with a testing problem ( for me) on my battered folder and asked for help. Without exception these guys have provided the solution with a smile, often just requesting a kind review ... so here it is Sam , thank you very much !
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