Fantastic customer service from Simon who supported me in deciding on my first road bike for my first triathlon. Talked me through the differences in each of the Liv models and found a bike which actu... See more
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Staff were very friendly and informative. Moved me away from getting the wrong size bike which was previously advised by another company. Bike feels perfect now, well setup. They even fitted my bottle... See more
Excellent customer service in Chiswick today from the whole team, sales and mechanics. I needed a last minute pannier rack for a trip on Monday. Herbert ( think I caught the name right?) sorted throug... See more
Herbert did a fantastic job of serving me, and gave great advice about sizing. I couldn't be happier with my Trek Checkpoint. It is perfect for the bikepacking event I am doing in Spain later this m... See more
Company details
About Balfe's Bikes - Chiswick
Written by the company
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Written by the company
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Contact info
124-126 Chiswick High Road, Chiswick, W4 1PU, London, England, United Kingdom
- 02038701005
4.7
Excellent
767 reviews
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Very professional service and best…
Very professional service and best prices in the market.
25 August 2026
First Road Bike
Fantastic customer service from Simon who supported me in deciding on my first road bike for my first triathlon. Talked me through the differences in each of the Liv models and found a bike which actually fits me (I'm 5ft1) and is such a comfortable ride. Simon took the time to fit me on the bike, sorted a test ride and advised on additional products. A great experience!
4 August 2026
Great support, friendly help!!
Just got a bike for my daughter, so need the seat to be adjusted, @Ceovind attend us, very friendly, amicable and patience, sorted our bike in no time… Balfes experience has been great!!!
18 August 2026
Unprompted review
Great to deal with
Easy to order, called back to follow up when i asked questions - all round good service
8 August 2026
Quick and efficient
12 August 2026
Good service I was helped with my…
Good service I was helped with my purchase and the salesman even helped to adjust the item to fit on my bike. Fantastic Thank you
2 August 2026
New bike purchase
Great set up of bike including the accessories purchased. Very helpful and friendly staff and keen pricing.
1 August 2026
Quick and easy online experience using…
Quick and easy online experience using the Cycle2Work scheme. Balfe's kept in contact with updates and arranging collection times.
27 July 2026
Extensive selection of bikes
Extensive selection of bikes. Straightforward and smooth online ordering and click-and-collect fulfilment. Bike was available earlier than anticipated.
30 July 2026
Bought 2 nutrak 700c 19-25c presta…
Bought 2 nutrak 700c 19-25c presta tubes. Both have punctured. The first I discovered the leak immediately while putting it on (I got it replaced)and the second has punctured a week later. Both punctures were on seams on the tube. Terrible quality from my experience. I have now replaced with Conti tubes at half the price.
29 July 2026
Unprompted review
Govind was a great help!
Govind was a great help in getting me sorted with everything I needed. Very straightforward and flexible.
23 July 2026
Very helpful!
29 June 2026
Click & collect order
Click & collect order. Delivered to store very quickly, seamless pickup experience, friendly staff in store.
21 July 2026
Great service and very helpful staff
Great service and very helpful staff. The long opening hours are a real plus.
14 July 2026
All the staff very professional and…
All the staff very professional and very helpful and very good service highly recommend going to the Chiswick store 👍
11 July 2026
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