All went well. Only too bad that you can choose the delivery company/ the delivery company doesn't let choose the delivery date.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It never arrived but your records say it was delivered. Update: The package was left at a different house in our neighbourhood and we received it after the event when it was needed. Baker Ross we... See more
Company replied
The products are great, very inspiring and engaging! I think it is even better to upgrade the website to a more modern feel and easier navigation - and for the products to have some more thorough expl... See more
Company replied
I didn’t get the order, because did address mistake, but had contact with costumer service! It was great experience!
Company replied
Company details
About Baker Ross Nederland
Written by the company
Kunst & Knutsels
Knutsel activiteiten
Speelgoed
Aanbiedingen
Neem contact met op
Inspirerende creativiteit sinds 1974
We vinden dat het voor ouders, leraren en vooral kinderen gemakkelijk moet zijn om hun creatieve potentieel te benutten met toegang tot leuke en educatieve knutselactiviteiten voor een geweldige prijs. Dat komt omdat het inspireren van jonge creatievelingen met educatieve spelideeën hen vanaf het begin aan het denken en leren zet.
We hebben een enorm assortiment aan knutselspullen op voorraad die spelenderwijs leren eenvoudig en plezierig maken voor het hele gezin. Bovendien hebben we honderden gratis knutselprojecten en leuke tekeningen met een thema - omdat we kinderen graag helpen om iets te bereiken!
Exclusieve producten
Met meer dan 75% van de producten exclusief voor Baker Ross, is het nergens beter om te winkelen voor uw benodigdheden voor kunst en handwerk of feestartikelen. Ons speelgoed, knutselsets en fantasiestimulerende activiteiten zijn ontworpen voor kinderen en brengen plezier en leren samen, zodat iedereen overal het creatieve plezier van knutselen en knutselen kan ervaren.
Geldteruggarantie
Alle producten die door Baker Ross Limited worden verkocht, worden geleverd met een geld-terug-tevredenheidsgarantie. Daarom, als je om welke reden dan ook niet tevreden bent met je bestelling of een product, stuur het dan gewoon binnen 28 dagen na ontvangst naar ons terug voor een volledige terugbetaling van de goederenwaarde of omruiling.
Contact info
Netherlands
- klantenservice@bakerross.nl
- www.bakerross.nl
4.1
Great
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I didn’t recieve anthing yet
I didn’t recieve anthing yet. And the party was two days ago.
5 October 2020
Unprompted review
Reply from Baker Ross Nederland
Beste klant,
Dank u wel voor het contact opnemen.
Het spijt ons om te horen dat u een probleem heeft gehad met uw bestelling.
Wij kunen zien dat u bent geholpen.
Mocht u nog vragen hebben neem dan gerust contact op.
Met vriendelijke groet,
Het Baker Ross team
I haven’t recieved anything!!!
5 October 2020
Unprompted review
Reply from Baker Ross Nederland
Beste klant,
Dank u wel voor de feedback.
Ons klanten service team heeft contact met u opgenomen.
Met vriendelijke groet,
Het Baker Ross team
Delivery was soon and as expected
28 September 2020
Unprompted review
The snowballs are very small and…
The snowballs are very small and difficould to fill with water
24 September 2020
Unprompted review
Good products
22 September 2020
Unprompted review
A nice webshop with a wide range.
A nice webshop with a wide range.
Fast delivery and good quality. I will come back again for sure.
21 September 2020
Unprompted review
Delivery
The delivery status said 4-6 days, after 15 days we did still not receive the package
21 September 2020
Unprompted review
Reply from Baker Ross Nederland
Beste klant,
Dank u wel voor uw feedback.
Ons klantenservice team heeft contact met u opgenomen.
Excuses voor het ongemak,
Met vriendelijke groet,
Het Baker Ross Team
great store i love to buy there
19 September 2020
Unprompted review
The right product in the shortest time…
The right product in the shortest time delivered
18 September 2020
Unprompted review
Quick delivery nice items
Quick delivery nice items. A few wooden pieces were to narrow
14 September 2020
Unprompted review
Excellent service and items I brought…
Excellent service and items I brought is very qualities.
10 September 2020
Unprompted review
Easy website
Easy website, good quality of the products and fast shipping! Really nice
7 September 2020
Unprompted review
quick sending and nice things to do!
7 September 2020
Unprompted review
delivery was nice and quick
7 September 2020
Unprompted review
All was good.
7 September 2020
Unprompted review
Quality of the product matches the…
Quality of the product matches the prize. Okay.
3 September 2020
Unprompted review
I did not receive the products that I…
I did not receive the products that I ordered. When I did the party was over and we already arranged an alternative. Shipment was untrackable, but when calling I was attended friendly and promised to receive the full paid amount back on my account.
3 September 2020
Unprompted review
Reply from Baker Ross Nederland
Beste klant,
Het spijt ons om te horen dat u een probleem heeft gehad met uw bestelling.
Mocht u nog vragen hebben neem dan gerust contact op.
Met vriendelijke groeten,
Het Baker Ross team
Very useful!
I bought 40 whiteboards and I’m very happy with them. I’m a teacher and my students love to practise with them.
2 September 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.