Need a file from Baidu Pan, but not being in China had some difficulty downloading it. For a reasonable fee it was sorted and when Google Drive was playing up they sorted it out within minutes via the... See more
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Review summary
Created with AI, based on recent reviews
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The support was great, I was unable to create my baidu account since the OTP would not come to my phone number. This required me to use baidulink downloader for downloading files I needed. The custome... See more
Works great, when you pay it is registered in a short amount of time. My download preparation time took a bit longer than expected, but in about 10 minutes the support wrote to me directly, then we so... See more
my name is wonder i truly appreciated by the service i have got from Baidulinkdownloader they are always active respond with polite and give you exactly what you ask for .thank you guys you saved my... See more
4.7
Excellent
149 reviews
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Replied to 40% of negative reviews
Typically replies within 24 hours
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All file cannot be opened and cannot be…
All file cannot be opened and cannot be zip. Waste of money.
6 September 2026
Reply from Baidulinkdownloader
Greetings Aiden,
We’re sorry to hear about the issue you experienced with the file. We understand how frustrating it can be when a downloaded file cannot be opened.
Please note that our service downloads and delivers the files exactly as they are provided through the original share link. We do not modify, encrypt, alter, or apply any restrictions to the files during the download process. Therefore, if the file is encrypted, password-protected, corrupted, or requires specific software or credentials to open, the issue originates from the original file or its author rather than from our download service.
We recommend contacting the author of the original share link for assistance with accessing the file.
That said, if you encounter a similar issue in the future, please reach out to us through our live chat before contacting the author. We’ll be happy to investigate the issue and, where possible, assist you in reaching out to the original file author for further clarification.
We apologize for the inconvenience and appreciate your understanding
No complaints. Pls have purchase history function.
Speed of download is good. Customer Service through live chat was great. They provided me a breakdown of the price and reassured me that download will be ready in a few hours. I had to pay about $6 for about 5GB of file and around $200+ for 400+GB file and once completed, it was sent through Google drive. I suggest they have "purchase history" function so we can keep records of our purchase and it's details.
8 July 2026
Reply from Baidulinkdownloader
Thank you so much for your detailed review and for trusting Baidu Link Downloader.
We're delighted to hear that you were happy with both the download speed and the support you received through our live chat. Providing clear pricing, transparent communication, and reliable delivery are priorities for us, so it's great to know your experience reflected that.
We also appreciate your suggestion about adding a Purchase History feature. Thanks to feedback like yours, we've now implemented it! You can view your complete purchase history, access your payment details, and download PDF receipts directly from your dashboard.
Your feedback helps us continue improving the service, and we're grateful you took the time to share it. We look forward to serving you again whenever you need us.
Best regards,
The Baidu Link Downloader Team
Works as advertised.
I was pleasantly surprised. I needed to download a single 3GB file and got a working download link in less than an hour! 2 dollars is a bit steep for a single file but if you need multiple the monthly plan is at least kinda fair i think.
28 June 2026
Unprompted review
amazing
amazing , the customer support was really helpful and quickly i really appreciate your service thank you
5 June 2026
Unprompted review
Customer support responded quickly and…
Customer support responded quickly and helped me with the delivery of the service, can greatly recommend!
2 June 2026
Unprompted review
fantastic service and very kind
fantastic service and very kind. Went out of way to help me more than I expected. Nice to talk to real human not AI.
17 May 2026
Unprompted review
Great Experience
Iam from India. Had a great experience. Thanks for the customer service team who helped a lot to download the file. You have to definitely pay and also you can have some discount.
10 May 2026
Unprompted review
Downloading files from Baidu is hard…
Downloading files from Baidu is hard and complicated, if you are doing it by trying to create a baidu account. Thanks to Baidu Link Downloader, it's simple, easy and free. The Customer service is direct and clear, that's what I love about it. I would reccomend anyone who wants to download a file from Baidu to use this site. Thank you guys for such a useful tool <3
9 May 2026
Unprompted review
Customer service was great
Customer service was great. If something wrong happens you can fix it almost immediately. Also the site does it's job well
9 May 2026
Unprompted review
BLD is the goat in support
BLD is the goat in support. use the chat function. not AI
6 May 2026
Unprompted review
Really kind live service!
26 April 2026
Unprompted review
my experience to this company is…
my experience to this company is wonderful they are active on their online chat , they gave me the best service as i requested . no delay or any trick things they honest and serious. i rated them to 10/10.
20 April 2026
Unprompted review
Free DL from Baidu and other chinese file hosting
it does what it says and free to download as well :)
20 April 2026
Unprompted review
Good communication + the ability to select specific files
I highly recommend them—they respond very quickly via chat. They can even help you choose specific files; you don’t have to download the entire collection. The conversation was pleasant, and the results were great.
16 April 2026
Unprompted review
when I payed the download disappeared
13 April 2026
Unprompted review
TOO DELAY AND STUPID
TOO DELAY AND STUPID JUST ONLY 6.7 MB FILE CAN'T HELP. They said it was free but made me wait 6 hours and then blocked me from chatting when I asked about it. Very friendly
5 April 2026
Unprompted review
Reply from Baidulinkdownloader
Thank you for your feedback.
We’d like to clarify the situation to provide accurate context for other users. Our platform offers free processing for links that are 50MB or smaller as complete files. In this case, the request involved extracting a 6.7MB file from within a 17GB Quark share link, which falls outside our free service scope. This type of request requires manual handling and significantly more processing time and is not part of the standard free offering.
Despite this, we made an exception and agreed to assist. However, all requests, especially manual ones, are handled in a queue, and processing times can range from 6–12 hours or longer depending on demand.
Unfortunately, while the request was still in progress, the user repeatedly returned with impatient and disrespectful messages. We strive to help every user, but we maintain a strict policy against abusive or hostile communication. As a result, access was restricted to ensure our team can focus on assisting respectful users.
We remain committed to providing reliable service and appreciate users who understand our policies and treat our team with respect.
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