Bags ETC Reviews 3,143

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The quality of the luggage set is remarkable. The materials used are durable and able to withstand rough handling during travel. The wheels are smooth and maneuverable, ensuring easy navigation throug... See more

Rated 5 out of 5 stars

We visited the Clacton outlet store this weekend, wanting suitcases for our Aus trip, what the manager Richard does not know about suitcases is not worth knowing about! He was the most helpful person... See more

Rated 5 out of 5 stars

Me and my wife came in earlier today to your clacton outlet to look at 2 lightweight cases as we're not getting any younger. The young man and lady were courteous polite and greeted us with a frien... See more

Rated 5 out of 5 stars

Having bought a few bags from Bags ETC over the years without any problems at all. My most recent purchase was a large roller bag, which very quickly developed a small fault in the zip stitching line... See more

Company details

  1. Bags and Luggage Store

Information provided by various external sources

Bags ETC and Domo are a chain of luggage and handbag shops in the United Kingdom and Ireland. We have 59 stores including concessions in House of Fraser department stores across the country Our products offer the latest innovations and trends as well as outstanding value. As a specialist in our sector our staff are trained to offer you expert advice and guidance whether you are buying suitcases for a family holiday, a business case for work use or want a fantastic handbag for a special occasion or everyday use. We have a large number of stores in shopping centres and high streets across the United Kingdom. We are also present in all the leading Factory Outlet centres, offering added value by bringing you discontinued product and overstocks from leading suppliers. Bags ETC. and Domo are the trading names of Bags ETC. Ltd. Company number 4773542. Registered address: Bags ETC. Ltd. Riverside House, River Way, Harlow, Essex CM20 2DW


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Cases etc

Wide range of travel cases and other travel necessities eg straps readily available. Even online worked well for us.

25 December 2017
Unprompted review
Rated 5 out of 5 stars

Absolutely wonderful website

Absolutely wonderful website, my first time ordering from them and received outstanding service. Bought two bags, but returned one as I wasn't keen on the colour. Received a refund very swiftly and I adore the bag I've kept. Brilliant service and brilliant prices, I will definitely be back!

20 December 2017
Unprompted review
Rated 5 out of 5 stars

Order arrived within 2days I was kept …

Order arrived within 2days I was kept in took by messages . They kept me informed of the arrival time of the goods and also the drivers name. That is what I call excellent service. when I need leather goods again I will definitely order from this company.

19 December 2017
Unprompted review

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