B and C properties has re defined customer service in all ramifications . Every member of staff treats you respectfully and makes you feel valuable . Jack was exceptional but Fiona went above and beyo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
B&C Properties are an independent estate agent that takes pride in being different. Our professional approach and single-minded desire to provide our clients with a first class, personalized service, is uniquely delivered by highly motivated and skilled staff.
Contact info
9a Pegler Square, Kidbrooke Village, SE3 9FW, London, United Kingdom
- info@baclis.com
- www.baclis.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
B&C property services are amazing
B&C property services are amazing! We have just moved into a rental flat in Kidbrooke Village and they have been so helpful with all our questions and have responded very quickly with helpful responses.
Very friendly, professional and efficient!
A special shout out to Michelle who has helped with my 100s of emails ☺️

Reply from B&C Properties
Smooth moving-in process, good communication
We recently used B&C Properties to find a new property to rent and were pleased with the service provided by our agent Adele, who was attentive and knowledgeable throughout. The referencing process utilised software that made what is usually a bit of a painful process, nice and smooth, and B&C have been helpful keeping us updated in relation to a couple of maintenance queries we have had during our tenancy. No problems and a good experience so far - refreshing!

Reply from B&C Properties
Purchase in London
I worked with Tiffany, Catie and Michelle on a purchase. They have been very professional and helpful on accommodating visits to the property and keep me updated on the vendor legal process. I would highly recommend anyone to use them either for renting or sale/purchase

Reply from B&C Properties
Michelle Anderson is amazing!
Michelle Anderson at B&C properties in Kidbrooke village in London is an absolute rockstar. She has been 24/7 available in the last 18 months where I've been renting a property from them. Any issues, however small have been fixed immediately. She is also super friendly and really nice to deal with. I'm about to rent a new bigger property and she has handled everything so professionally and gone over and above to make sure that everything ran smoothly and was stress free for all parties. In today's world, it's actually quite rare to find managers that care this much about their clients and I want to acknowledge that she is quite extraordinary. Recommend, recommend recommend!

Reply from B&C Properties
Amazing Adele and Michelle helping us…
Amazing Adele and Michelle helping us secure an amazing apartment with a preferred price. Thanks a lot!

Reply from B&C Properties
Searching for a flat in London!
We have been looking for a flat in London. Adele was our agent and she has been incredibly helpful! She was punctual for viewings, super fast at responding and attentive. After the first viewing, she knew what we liked and didn’t like.
Honestly, a great agent to work with!

Reply from B&C Properties
Super helpful and very reposive on the…
Super helpful and very reposive on the questions. I really appreciate for making the process very easy.
Thank you once again.

Reply from B&C Properties
I am here to write about Michelle
I am here to write about Michelle! She was an absolute pleasure to work with. Always available for any help we needed and continuously provided the best answers and best ways to solve any problems!
A wonderful person to be around and does her job exceedingly well! #TeamMichelle

Reply from B&C Properties
Renting
Michelle was very helpful during this process. She made sure to give us an update every step of the way.

Reply from B&C Properties
Michelle has been brilliant
Michelle has been brilliant, couldn’t recommend her enough!

Reply from B&C Properties
Easy viewing and nice to talk or…
Easy viewing and nice to talk or discuss.
process of renting and procedure were identified properly.

Reply from B&C Properties
Adele was amazing throughout the…
Adele was amazing throughout the process of us finding our flat! She was prompt in her replies and was very helpful and professional overall!

Reply from B&C Properties
Seamless, exceptional experience!
From the initial viewings with Alan, the negotiations with Tiffany and the final steps with Michelle, this whole renting process has been perfect. Everyone was extremely professional, polite and efficient in replies. They also provided any information I needed extremely quickly. An excellent and easy process from start to finish. I couldn't be happier.

Reply from B&C Properties
Reliable and efficient
This is the first time we rent out a flat and choosing the agent is simply because of the location of office. Having worked them in the last few weeks, I’m very impressed how they are working as a team to support my letting- there is a dedicated person in different areas but all up to speed with things, I’m extremely pleased with my agent Tiffany, who is supper responsible and reliable She helped me to sort out issues around the flat, keep me updated on the progress and responded swiftly when I had any questions. I would definitely recommend her and B&C to anyone.

Reply from B&C Properties
That was amazing to work with this…
That was amazing to work with this company especially with Adele and Tiffany. They are very patient and helpful and committed and help me to get my first home in UK.

Reply from B&C Properties
I was lucky to have had Adele as my…
I was lucky to have had Adele as my agent to speak to me and arrange a viewing. She was amazing, and seriously a breeze, very patient and always available. Told her my budget and she tried her best to make sure I got the apartment not far out from my budget.
I also spoke with Michelle and she was really helpful, they are both so nice, very receptive and helpful. You don’t get that rude attitude most agents have over the phone. Loved my experience with them!

Reply from B&C Properties
Great experience
Great experience, very responsive staff, facilitated everything quickly

Reply from B&C Properties
A very helpful and supportive team
Apartment hunting in London can be quite challenging sometimes, but Adele and Alan made this process quite smooth for me. They were both very responsive and helpful in answering any questions I had and keeping me updated on the market. :)

Reply from B&C Properties
Really good team
Really good team, always by your side. Especially Adele which is very patience and efficient:)

Reply from B&C Properties
Agent review
Tiffany has been a great support through our process of both selling and renting. Very helpful, easy to reach, would definitely recommend working with her

Reply from B&C Properties
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







