Backdropsource United Kingdom Reviews 

394
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the products, noting their professional appearance, durability, and ease of assembly. Many people also highlight the excellent service, appreciating the helpful team and smooth ordering process. The company consistently delivers orders quickly, often exceeding expectations with fast turnaround times. However, some customers experienced delivery issues, such as items being returned or lost in transit, unexpected delays due to damaged parts, and unforeseen customs charges or lack of clarity on the order's origin.

What people talk about most

Product

Consumers find the product to be of high quality, with many praising the outstanding print quality, vibrant... See more

Quality

Users describe positive interactions with quality, consistently praising the high standard of products... See more

Service

Customers had positive experiences with service, often describing it as brilliant, excellent, and fantastic.... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Order

Reviewers highlight positive aspects of order, with many expressing satisfaction with the ordering process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We needed a banner at short notice but weren’t entirely sure what we wanted. The customer service was excellent—they worked with us through several proofs until we found the perfect design. We paid a... See more

Rated 5 out of 5 stars

Great Company to Work With. Easy to design backdrops with great tech support on quality of images needed for blowing up to 2mx2m. High quality printing and backdrop frame, with a really good c... See more

Rated 5 out of 5 stars

I feel to be very honest with my review after reading some of the others. At first I seemed a bit hesitant to order as I received a number of different emails with different names which put me off sli... See more

Rated 5 out of 5 stars

I had a really good experience ordering with Backdropsource UK. I requested a 2D mockup and was contacted within minutes requesting artwork so they could provide me with a mockup. Unlike other place... See more


Company details

  1. Prints and Signs Store
  2. Digital Printing Service
  3. Exhibition Planner
  4. Screen Printing Shop

Written by the company

Backdropsource is largest seller of Studio Backdrops in USA, UK & Australia. We manufacture pure cotton backdrops with premium quality made specifically for photography. Backdropsource supplies to most Exhibitors the Tension Media Walls, Curved Media Walls, Modular Exhibition Displays, Table Covers, Photobooths and many other customized printed products. We have been printing premium quality eco-friendly fabric at the most lowest price in USA, UK & Australia for around 10 years now. Backdropsource also deals in Business card printing, poster printing, flyers printing, sticker prints, and all Paper Printing products. We also offer FREE Designing OFFER as per your needs. Why choose us? Quality Guaranteed Products Fast Turnaround Guaranteed All Year Round Low Prices Price Match Promise We Guarantee to Match or Beat Any Like For Like Quotation In the unlikely situation that you find a more competitive price, just send through a copy of the quotation or a link to the website and we will either match it or beat it! Contact our team for the best rates customized for your needs.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

394 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(394)

59 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Received my backdrop within a few days

Received my backdrop within a few days. Super quick. Very good communication with the sales department. They informed me that the artwork I sent was a bit blurry. This allowed me to go and source higher resolution artwork which I sent to them. I would definitely recommend.

11 July 2025
Unprompted review
Rated 5 out of 5 stars

Backdropsource are amazing

Backdropsource are amazing!
Great value, superb quality & unbelievably quick turnaround. I’m never going anywhere else for my banners & lighboxes.

3 July 2025
Unprompted review
Rated 5 out of 5 stars

I find this company so easy to deal…

I find this company so easy to deal with, and their follow-up and turnaround are excellent. Placed my 2nd order with them with absolute ease. My first order came within days, so Im sure this one will too

20 June 2025
Unprompted review
Rated 5 out of 5 stars

I use them regularly and would recommend.

These folks make up a custom, printed cover for me and the service is excellent. Delivery is quick, communication is excellent, prices are very reasonable, and the product quality is first rate.

The only minor issue I've had with them is their proofs sometimes mix up dimensions so you do have to check them carefully. This may be specific to me, as they are making a completely bespoke item.

1 November 2024
Unprompted review
Rated 5 out of 5 stars

Great communication and great quality

Great communication and great quality. I wanted a custom made product which wasn't listed on the website and Backdropsource were able to assist with this with no issues. Quality is great and I can't wait to display it.

Only small niggle..... I didn't realise I was purchasing from China until the tracking information came through. Thankfully everything was fine, but when I saw my item was coming from China, I was concerned the quality and returns process may be an issue.

7 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent quality and service

Excellent quality and service. Have been building step and repeat photo walls for many years out of wooden frames and solid board prints and decided to use their 6m stretch fabric wall this time and was set up in minutes not hours and looked far better than anything we have used previously; and you can use it again - superb product for what we needed it for

18 September 2024
Unprompted review
Rated 4 out of 5 stars

Good products, service a mixed-bag

Purchased various paper backgrounds from them, white 2.72mts wide, black 2.72 mts and various other colors in the single person format (1,35 mts I think). The quality of the products is very good.
The service has been a mixed-bag experience. One order had like 5 backgrounds but only 4 have been delivered and no notice at all about the 5th. So I had to go and ask, being told it will be delivered, waited and then asked again and waited... and finally being told it wasn't available and a refund has been issued.

9 September 2024
Unprompted review
Rated 5 out of 5 stars

I’ve been ordering huge 6 x 3 m…

I’ve been ordering huge 6 x 3 m photographic unreflective backdrops for the last 15 years. As the technology has improved backstop source is now by far the best and manufacturer.

The quality of the backdrops is amazing. It doesn’t need any steaming as it comes crease free and the vibrant colours are electric. I order at least £400 worth of backdrops a month and the delivery is under four days, which is unbelievable.

Thank you

30 August 2024
Unprompted review
Rated 5 out of 5 stars

Mau maus backdrop…

Great communication,and help in the design our backdrop.
The finished result was far better than expected with a quick delivery once design finalised and approved
Highly recommended

30 September 2023
Unprompted review
Rated 5 out of 5 stars

always a great experience

We have always had a great experience with backdrop source. We buy all or trade show backdrop and equipment from them and it has always been seamless. quick support and very prompt delivery. Can totally vouch for them.

5 March 2024
Unprompted review
Rated 5 out of 5 stars

This is the second time I've ordered… and will be back again!

This is the second time I've ordered from Backdropsource UK, and once again, I'm thoroughly impressed with both the product quality and the service. This time i did not use the Free Design Service (did i mention FREE design service) but last time I did and was so happy with the designs and how quick the turnaround was from the brief to a mock up, i loved that any changes made were done with no questions asked and the team were fantastic! I ordered 10 of the A1 double-sided Portable Exhibit Display - H-2.3m fixtures, and they did not disappoint. The print quality is excellent, and the displays are incredibly easy to assemble and dismantle, making them perfect for quick setups. Backdropsource continues to deliver reliable, high-quality products that enhance my exhibit presentations. Highly recommended! Special mention to the team members that have been great with my orders - Kaviya, Gladina and Ross - Thanks a million!

19 August 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT MEET SHIPPING DEADLINES

DO NOT MEET SHIPPING DEADLINES. Order was promised to arrive in time for my event. I ordered the backdrop and a frame.

The backdrop arrived without the frame and was therefore useless. Completely unhelpful customer service, and no refund given.

10 May 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look