Babyonlinewholesale Reviews 

69
•
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Absolutely terrible quality!! The dress was missing half of the rhinestones on the side waist area and the entire back on both sides of the zipper! Every time we moved the dress more rhinestones fell... See more

Company replied

Rated 5 out of 5 stars

I choose a gown that is a rare find that combines both stunning glamour and comfortable wear. It is perfect for formal events such as proms. Unlike other heavy, beaded gowns that can be uncomfortable... See more

Rated 5 out of 5 stars

My dress is truly exquisite for any special occasion! It features a stunning blue color mesh adorned with holographic sequin patterns, giving it a unique and fancy look. The dress has an asymmetric cu... See more

Rated 5 out of 5 stars

The majority of us love fashion, in one way or another. In this shop, Baby Online, we can find all what we want. Remember that : fashion reveals a part of our personalities before we even say our firs... See more

Company details

  1. Women's Clothing Store
  2. also in
  3. Clothing Store

Information provided by various external sources

www.babyonlinewholesale.com offers unique and affordable wedding & bridal gowns. Shop our latest bridesmaid dresses, prom dresses on sale from Bridal Retail Store in Los Angeles.


Contact info

3.1

Average

TrustScore 3 out of 5

69 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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3.1

All reviews

(69)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

I am only putting 1 star because I had…

I am only putting 1 star because I had to in order to post this review. This company is a scam DO NOT ORDER from them. The dresses will not look like the picture. You will not get your money back. If they do honor a refund it will be only 35% of your purchase. When they mess up your order the hassle you go through isnt worth it. BUY SMARTER than myself and others who fell for the hype.
Tell your friends, family and strangers DO NOT BUY. They will email you back with nonsense. They dont answer their phone so dont waste your time.

13 May 2021
Unprompted review
Rated 1 out of 5 stars

this company is nothing but a scam…

this company is nothing but a scam artist with two websites one is yesbabyonline and the other is babyonlinewhosale. I ordered a dress from them $350 that i basically gave away because I didn't receive a dress or refund. Wish I could give 0 stars.

21 April 2021
Unprompted review
Rated 1 out of 5 stars

Please don’t buy from here

Please don’t buy from here. The dress received was nothing like the pictures, crappy hems and not the measurements that were sent. Customer service was non existent. I’ve called and always get the prerecording. Dozens of emails with nothing in return. Going on 3 weeks now and almost $400 down the drain.

12 May 2020
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY PLSSS

DO NOT BUY! TRUST ME. I ordered this and just got it in a package yesterday. I get that the dresses are made from scratch and they’re cheap priced but u could LITERALLY buy another dress from another website that’s as cheap and great quality than this. The dresses look NOTHING like the picture. I told them what my bust size was and they still made it so big for me. I thought their reviews from their website were authentic and they are but they’re just keeping those good reviews on their website but not the bad reviews. If there were to be bad reviews, the website would’ve been like 2.5 stars. This is overall made from CHINA so cheap quality and I’m jus disappointed. I paid almost $200 and it’s not worth it. That’s all I have to say

28 April 2020
Unprompted review
Rated 1 out of 5 stars

This company is a fraud

This company is a fraud! I ordered a dress and it was nothing like the picture. When I continuously reached out trying to return this item for a refund they went ghost on me and stopped answering me emails, and messages. Do not waste your money here. They also never mailed me one of my dresses. This is a scam!!!!! Stay away!!!!!

26 December 2019
Unprompted review
Rated 5 out of 5 stars

Best experience

Honestly, I don’t care what people say but I’ve had such a great experience. My wedding dress arrived yesterday and it fitted perfect and looks exactly like the picture. I am extremely happy about my dress and the price I paid for it. On top of all customer service people were very helpful and provided me with 100% accurate information and in a timely manner. Thank you ❤️

15 November 2019
Unprompted review
Rated 5 out of 5 stars

The dress came in time 4 exactly

The dress came in time 4 weeks exactly . It’s just as picture described. Very beautiful. I fell in love with it before I even tried it on. The seller communication was excellent. I recommend

12 November 2019
Unprompted review
Rated 5 out of 5 stars

Very nice Dresses.

Very nice Dresses.
I wanted a model first, but they didn't have it, then I ordered another model.
Half of the money was returned to me.
Today I received the dress + a gift.
Both gorgeous, the model chosen by me is exactly as in the picture.
I am also very pleased with the material and the staff I spoke with and solved the initial problem.
I recommend this site.
And I will order from them again.

30 October 2019
Unprompted review
Rated 1 out of 5 stars

BEWARE, TERRIBLE SERVICE, FRAUD!!

TERRIBLE SERVICE!! RUDE CUSTOMER SERVICE REP!! PURCHASED A DRESS AND WHEN I RECEIVED WAS NOTHING LIKE WHAT WAS ADVERTISED AS WELL AS THE COLOR THAT WAS CHOSEN. PURCHASED THE DRESS IN BLUSH PINK AND WHAT I RECEIVED WAS A BUBBLEGUM PINK, VERY UGLY. THE MATERIAL WAS LIKE A THICK FISH NET, FELT AWFUL. REACHED OUT AND EXPLAINED MY THOUGHTS AND ASKED TO HAVE IT RETURNED AND THEIR RESPONSE WAS "IF MY EVENT WAS SO SPECIAL I SHOULD HAVE MADE A BETTER CHOICE" AFTER A RETURN WAS NOT MENTIONED AND THEY FAILED TO COMMUNICATE WITH ME FURTHER, THEY HAVE IGNORED ALL EMAILS AFTER. I DID DISPUTE THIS WITH MY CREDIT CARD AND NOW HAVE TO PAY THE SHIPPING TO RETURN BACK TO CHINA TO GET MY REFUND. THESE PPL ARE A FRAUD. ITS BETTER TO JUST PAY THE EXTRA MONEY AND KNOW WHAT YOUR GETTING. BUY FROM A MORE REPUTABLE COMPANY, NOT ONE THAT IS TRYING TO SCAM YOU. BEWARE!!!

8 October 2019
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM THIS WEBSITE!!!

DO NOT ORDER FROM THIS WEBSITE!!!! I ordered a dress for my daughter that did not fit and they will not allow me to return it. The website says nothing about not being able to return items. DO NOT ORDER FROM THIS WEBSITE!!!!! Pay the extra money and order from a replibale website or store. Lesson learned.

19 September 2019
Unprompted review
Rated 1 out of 5 stars

IT'S A SCAM!

IT'S A SCAM!
don't ever order from that store! I paid $400 dollars for my wedding dress which has never arrived (we even paid rush shipping). When that happened I've sent an email to them saying that I have not received the dress and they stopped answering my emails! THE WORST COSTUMER SERVICE EVER! IF I COULD GIVE MINUS STARS I WOULD!

16 September 2019
Unprompted review
Rated 5 out of 5 stars

Can you give NEGATIVE stars???

Can you give NEGATIVE stars??? DO NOT BUY FROM BABYONLINEWHOLESALE!!! PLEASE READ THIS!!!!!! ( I marked 5 stars hoping it brings my comment to the top of the list) Bought a dress (in March 2019) that looked great in the pic, NOT the same when it arrived (Dr Jekyll/Mr Hyde different). Returned the dress, asked for a refund from Sophie X. who yes'd me to death upon receipt of the dress, promising me a refund. This was the beginning of my terrible experience with their customer service department. No refund. Asked for the dress back, at least I could use the fabric, right?? Nope. 6 months and 50 messages later, no dress, no refund.
Then they offered a carrot (Yes, dear, we will refund you full, firstly with $50 or more, and others later, we can write this here, so dhgate can punish us if we do not obey it. But we need to make sure the reviews on babyonlinewholesale will also removed, pls kindly understand.) I altered my review to say I was awaiting resolution. One week later I got this reply instead.. (Dear, we contacted the collegue at babyonlinewholesale, they said need to change to all five stars positive one, or just delete it, would you pls kindly help again? Thank you.)
Soooo.....If I remove my review OR give them 5 stars (well, I DID give them 5 stars LOL ) I can get half of my money back. Can you spell S-C-A-M?? My original review is back. Do not WASTE your money or your valuable time.

5 September 2019
Unprompted review
Rated 5 out of 5 stars

This is the first dress I've bought…

This is the first dress I've bought online while looking for non-traditional wedding dresses. Overall I'm impressed by the quality of the dress, especially the support in the bust. Other than needing to be hemmed, it didn't need alterations to fit me well. I didn't care for the mesh to cover the cleavage in the front. It just looks like it was added as an afterthought and detracts from the overall aesthetic. I returned it because I found another dress I liked better, which did not need to be hemmed.

20 June 2019
Unprompted review
Rated 1 out of 5 stars

This website is a complete fraud

This website is a complete fraud. They start by only showing a single photo oh the dress so you can’t argue it’s not what you ordered. Then they tell you that if you order a standard size they “normally accept return for quality or wrong size”, but then when you reach out they tell you all dresses are made to order, even though you selected a standard size and not the custom size option. They’ll reply back to your complaints twice, and then they block you and you start getting “message cannot be delivered” errors. Unless you’re looking to throw money away, do not order from here.

14 June 2019
Unprompted review
Rated 5 out of 5 stars

It truly is chic the photos do not do…

It truly is chic the photos do not do the dress justice! The fit is much smaller I suggest ordering a bit bigger and then have it altered to you. It is definitely a dress that you will want to find reason to wear it again!!

1 June 2019
Unprompted review
Rated 5 out of 5 stars

Ordered a skirt

I ordered this to wear for my birthday and I felt pretty in it. It is a good quality, the lace is holding up nicely. The lace has a nice stretch to it without being too tight or unflattering. The skirt has a nice flow to it. I ordered the navy blue which is true to color.

16 May 2019
Unprompted review
Rated 1 out of 5 stars

THE WORST

Let me just start off by saying this has to be the worst experience I have ever had with any dress company! The customer service here is pathetic. It was very hard getting in contact with anybody! I chatted with someone online about the dress and I asked them what color the dress was in the picture. I ordered the color that they told me, however it was not even close to the same color as the picture. The dress was horrible. The material looked very cheap and it also felt very cheap. The lace was not placed correctly at all. The lace pieces looked as if they were just cut out and glued to the dress. Before even trying on the dress, I noticed beads were missing and strings were hanging everywhere. The dress was poorly made and it truly was a disappointment. The dress also took a very long time to arrive. I contacted the sellers about the issue of the dress and they are ignoring the fact that I want to return the dress along with a full refund. I will never ever order anything from this website again! I wish I could insert some pictures of how bad the dress was. If you are considering ordering something from this website, please be careful.

27 April 2019
Unprompted review
Rated 1 out of 5 stars

GOOD LUCK IF YOU ORDER FROM HERE

We ordered a mermaid style dress that should of had silk or velvet fabric (what is shows in the picture) and when we got the dress it was nothing like the picture. The dress we received was made sequins, the design that was suppose to be applique doesn't look anything like they show in the picture and to top it off it is a high/low style dress not a mermaid style dress as advertised. I have contacted them trying to get them to take this dress back and give me a refund however they refuse saying it was made to look just like the picture (not even close). Also the sequins were so poorly done that they are falling off like they are glitter and spaced so far apart that you can see the netting behind them to make the design. I have disputed the charges with my credit card but I strongly suggest if you are going to order from this company then go through Amazon (they advertise on there also) that way if you have an issue they will handle it and you don't have to be left fighting the the way I have.

24 April 2019
Unprompted review

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