I ordered a cushion for the pushchair. While there were significant delays to the order, the moment I called the number provided, I spoke to a very kind and considerate person who helped me rapidly an... See more
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See what reviewers are saying
The webshop had a nice discount not found at other webshops. Smooth buying experience, then came the waitig. We had to wait a bit longer than we expected, but when we reached out to the customer servi... See more
Received item quickly but faulty product received (missing piece) and no news from their customer care for 3+ weeks now. Two weeks after my request for assistance someone appeared briefly on the Whats... See more
Ordered four swaddle clips over two months ago. I wasn’t told they would take longer than expected and wrote to customer services after a few weeks when I hadn’t received them. I was then told I would... See more
Company replied
Company details
Written by the company
Babycare.nl is a major retailer of European baby products. Worldwide shipping is available for baby apparel, car seats and baby strollers. Babycare's 180.000+ customer base is located all over the globe. Please beware of other web-domains that look like ours. We are *not* affiliated with these domains: BABYCARES.NL BABYCARE.COM
Contact info
Kerkstraat 1, 9641 AL, Veendam, Netherlands
- +31(0)598635500
- mail@babycare.nl
- www.babycare.nl
3.7
Average
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 60% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent as always
Excellent as always. Fast delivery and good products
29 September 2020
Unprompted review
Order received
I have received my order today and am super happy with the products. I ordered the Maxi cosy Adorra on the 3rd of June and due to covid there was a delay with the colours and I had to select a different colour to what I had originally ordered.
Erwin and Lukas were extremely helpful and were always polite and helpful when it came to the changes/delays.
We look forward to having our baby and using our new stroller 😁
24 September 2020
Unprompted review
Very quick and genuine
Very quick and genuine, I received the parcel in 3 working days.
23 September 2020
Unprompted review
Great
Easy purchase and fast international delivery. Couldn’t have asked for a better retail experience.
17 September 2020
Unprompted review
Very happy
I am glad to receive the product I have ordered in time. An excellent and very practical baby seat.
14 September 2020
Unprompted review
Great experience!
It was easy to find all products, price of the set (stokke high chair) was excellent and shipping - very fast. Super!
8 September 2020
Unprompted review
Cybex priam/scratched
Cybex priam
Package arrived in less then a week through ups international shipment. Priam is exactly as described.
The only downside is that the package was damaged and one piece of priam was prodding (that peice was scratched).
You should put fragile sticker on a package, for this expensive iteam it shouldn’t arrive scratched or damaged.
6 September 2020
Unprompted review
Great prices, great service!
All I can say is that the prices at Babycare for the Maxi Cosi Coral Neo Green we bought were unbeatable! After long and exhausting researches on the Internet, we came upon Babycare and found the exact model we were looking for.
The order times were as described on the website and we received a notification with a tracking number from Babycare in a timely manner.
We can sum up that we didn't encounter any problems or mishaps during our purchase and the delivery and would recommend this site to anyone looking for a great deal.
6 September 2020
Unprompted review
compliments!
Your website was usefull and complete. Very fast delivery! Even before the baby! Compliments about using used package.
1 September 2020
Unprompted review
Great service!
31 August 2020
Unprompted review
Great Service and communication!
Great Service and communication!
The ordering process was simple and even adding an item after the order was placed was not a problem, the staff was very helpful.
I totally recommend this webshop!
31 August 2020
Unprompted review
Very quick and convenient delivery…
Very quick and convenient delivery service!
30 August 2020
Unprompted review
5+ for the way they managed everything
5+ for the way they managed the order! 👍
With a refund because of me ordering a wrong item, with delivery in CZ in 4 days, with great communication all over the time...
Highly recommend!! 👏👏
30 August 2020
Unprompted review
Superfast delivery
Ordered a Bugaboo Donkey3 Duo, dispatched the same day and delivered to Finland in less then a week by UPS.
26 August 2020
Unprompted review
Very good services !
23 August 2020
Unprompted review
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