Babycare.nl BV Reviews 

2,674
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

I ordered a cushion for the pushchair. While there were significant delays to the order, the moment I called the number provided, I spoke to a very kind and considerate person who helped me rapidly an... See more

Rated 5 out of 5 stars

The webshop had a nice discount not found at other webshops. Smooth buying experience, then came the waitig. We had to wait a bit longer than we expected, but when we reached out to the customer servi... See more

Rated 2 out of 5 stars

Received item quickly but faulty product received (missing piece) and no news from their customer care for 3+ weeks now. Two weeks after my request for assistance someone appeared briefly on the Whats... See more

Rated 1 out of 5 stars

Ordered four swaddle clips over two months ago. I wasn’t told they would take longer than expected and wrote to customer services after a few weeks when I hadn’t received them. I was then told I would... See more

Company replied

Company details

  1. Baby Store

Written by the company

Babycare.nl is a major retailer of European baby products. Worldwide shipping is available for baby apparel, car seats and baby strollers. Babycare's 180.000+ customer base is located all over the globe. Please beware of other web-domains that look like ours. We are *not* affiliated with these domains: BABYCARES.NL BABYCARE.COM


Contact info

3.7

Average

TrustScore 3.5 out of 5

3K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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3.7

All reviews

(2,674)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Shipping To USA

The only company to ship the baby mobile from Little Dutch from Netherlands to US during COVID-19! Received in less than a month. Absolutely love the mobile.

2 March 2021
Rated 4 out of 5 stars

Thank you for all

Thank you for all.
I have ordered while there was NO in stock which is 8th February.
You have send me 11th and just arrived 12th February into İstanbul airport, Turkey.
I have got the our bugaboo bee6 26th february reason of turkey deals.
I have got proper page.
Thanks a lot

1 March 2021
Rated 5 out of 5 stars

Great service

Great service! Received in 2 days to UAE - Dubai. Highly recommend!

26 February 2021
Babycare.nl BV logo

Reply from Babycare.nl BV

Hi Dmitry,

Thank you for your review.
It is great to have you as our customer!

With kind regards,
Erwin de Raad
Babycare.nl

Rated 5 out of 5 stars

Excellent service

Although completing the order and shipping took more time than expected, all the details about that were kindly provided via e-mails so that I was not in the lack of knowledge. Shipping via UPS was very quick. The stroller itself has good quality and looks beautiful. I am very happy with it!

18 February 2021
Rated 5 out of 5 stars

Very good service

Very good service. The high chair got posted the day after I ordered it and it arrived without any issue.
I had to call the shop to get some info about my parcel and they were very helpful.
Recommended 100%!

11 February 2021
Rated 5 out of 5 stars

Super Service

Hello,

I ordered a bugaboo donkey 3 mono and I'm super happy with your service. easy webside and fast delivery. only took about 3 days to reach my home and it was perfect to get feedback where the products was.

Will recommend you to all my friends.

keep it up!

26 January 2021
Rated 5 out of 5 stars

great!!!

The delivery is quick and the questions are answered immediately, and since it is a reliable shop, I use it many times. I will use it again!

25 January 2021

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