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Axioma Reviews 

7,027
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 2,082 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for their efficient, polite approach, wonderful communication, and the seamless mobile service provided directly at home. People are extremely pleased with the high-quality repairs, noting that unsightly scratches and deep dents disappear completely, leaving vehicles looking brand new at extremely reasonable and competitive prices. Some reviewers were not happy with the quality, mentioning rough paint finishes, left-over residue, or issues failing independent lease inspections. Some people also felt that scheduling difficulties and occasional communication breakdowns could lead to frustrating no-shows and prolonged inconveniences.

What people talk about most

Service

Clients share positive opinions on service, highlighting prompt arrival and professional execution. Reviewers... See more

Staff

Users describe positive interactions with staff, often highlighting their punctuality, professionalism, and... See more

Quality

People report positive experiences with quality, noting that cars look brand new and damage is completely... See more

Price

Customers consistently note positive experiences with price, highlighting reasonable quotes and competitive... See more

Product

Reviewers mention positive feedback about product, noting that the finished work is excellent and makes cars... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Glynn arrived at the agreed time in his van. Worked throughout the morning until he finished at 2pm. Did a superb job pulling out the dent, filling the deep scratch and painting the door. Repair lo... See more

Rated 5 out of 5 stars

Danny (Leeds area) did a really excellent job on my mini, which had been bitten by a horse (don’t ask!) The repair work is completely invisible - on a fairly new car… I’m delighted. Reasonable price... See more

Rated 5 out of 5 stars

The final product was perfection. Richard did a repair job undertaken with meticulous care. The total job took more than 5 hours and the repaired body work look like new. Would happily recommend both... See more

Rated 5 out of 5 stars

Full updates given by the company from point of booking to end of job. Stephen, our repair guy was absolutely fantastic. Arrived at 9am, fully explained what he needed to do, got on with the job a... See more


Company details

  1. Car Repair and Maintenance
  2. Auto Repair Shop

About Axioma

Written by the company

The Fair Price Repair Company. On-demand scratch and dent repairs, delivered to your home! We gather the best independent repairers in the UK to provide the highest-quality SMART car body repairs such as: paintwork scratches, bumper scuffs, dents and scrapes. 

Customers love us, because our repairers love what they do and go the extra mile to make sure you’re 100% happy. 

We can match any price that you get from any other SMART repair company. Just contact us and get a better quote!

Technician Looking for New Challenges? Join Us!

Lifetime Repair Guarantee

Lifetime Guarantee

Our paintwork comes with a lifetime guarantee, so you can rest assured that your car will look as good as new for years to come.

Contact info

Have a Car Scratch, Dent or Scuff?

We respond to claims lightning ⚡fast

4.8

Excellent

TrustScore 5 out of 5

7K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 12% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(7,027)

2,047 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service,
Kept well informed, great pricing and very professional!
Nathan who took the job done amazing repair!
Highly recommend

6 August 2026
Rated 5 out of 5 stars

Hi Nathan let me know when he would…

Hi Nathan let me know when he would arrive and he did very polite well maned and definitely very professional I couldn’t fault him and his work hope you are proud of Nathan too now I have your company’s details I will use you again thank you so very much brilliant Louisa xx

6 August 2026
Rated 1 out of 5 stars

Terrible service

Terrible service , do not use them!!! Had my bumper repaired by this company and they have damaged the paint above the repair, when I complained they have told me that they weren’t liable because aparently the car had been previously painted, therefore, they wouldn’t assume the responsibility, offered me to repair their own mistake at a cost of £200 if I want them to come back.
No further assistance has been offered.

20 July 2026
Unprompted review
Axioma logo

Reply from Axioma

Hi Catia,

I'm really sorry — this isn't the experience we want anyone to have, and looking back over your case I can see we let you down in two ways.

First, our communication. Being passed back and forth between us and the repairer, and having to chase for a reply, is not good enough, and I apologise for it.

On the repair itself: the paint that lifted is on an area that had been resprayed before your car came to us and was already failing underneath — that's what our technician found on the day. I know that context doesn't make you any happier, and honestly it shouldn't have to. You trusted us with your car and you've been left unhappy, and that's what I want to put right.

So rather than leave it here, I'd like to look into this personally. Please email me at estimates@axioma.co.uk marked "FAO Carl" and I'll make sure we find a fair way forward — properly this time.

Carl, Customer Care — Axioma

Rated 5 out of 5 stars

Excellent

Chris did excellent work, turned up when he said he did and even fixed a scratch I hadn't even noticed. Would absolutely recommend.

4 August 2026
Rated 5 out of 5 stars

Excellent repair

Glynn arrived at the agreed time in his van. Worked throughout the morning until he finished at 2pm. Did a superb job pulling out the dent, filling the deep scratch and painting the door. Repair looks great and one would never know the door and trim had been damaged. Would recommend to anyone needing an excellent, reasonable repair.

5 August 2026
Rated 5 out of 5 stars

Easy to use

Easy to use, book, contact staff. Great job by Scuffix. Would recommend. Thank you all. Axioma made it easy, Imogen was there every step of the way. Glyn from Scuffix made my car look brand new.

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Garry was professional

Garry was professional, friendly and efficient in his work. The repair seamless and car looking new. Would highly recommend Garry and will use his services again in the future.

4 August 2026
Rated 5 out of 5 stars

As good as new!

Danny (Leeds area) did a really excellent job on my mini, which had been bitten by a horse (don’t ask!)
The repair work is completely invisible - on a fairly new car… I’m delighted.
Reasonable price via Axioma and easy to arrange the visit. Good communication from both the booking company and Danny.

4 August 2026
Rated 5 out of 5 stars

Axioma car repair by Jacob

I reached out to Axioma initially to see if my car damage could be repaired and an idea of cost, but was fully expecting I would need replacement parts from the manufacturer. Not only did I get the confirmation it was repairable but I was also surprised by the cost in the quote and was more than happy to proceed. The process to book in was really straight forward, with reassuring communication from Axioma. The work was undertaken by Jacob who was super friendly and helpful and the finish exceeded my expectations. I wouldn’t hesitate to use this service again.

4 August 2026
Unprompted review

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