Awesome Books Reviews 

33,059
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 10,321 reviews, the reviewers overwhelmingly had a great experience with this reliable company, consistently sharing positive feedback. Customers frequently praise the exceptionally affordable pricing and the wonderfully wide selection of books easily available through the straightforward website. Reviewers also consistently highlight the remarkably fast delivery service, noting that their purchased items always arrive safely packaged and in wonderful condition. Some people mentioned receiving items in poor condition, such as used books with noticeable stains, torn covers, or missing pages entirely. A few consumers also experienced occasional delivery delays, carrier tracking issues, or missing shipments that caused significant inconvenience and disappointment.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting great book quality, affordable prices, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting that orders arrive... See more

Quality

People report positive experiences with quality, expressing satisfaction as books consistently arrive well... See more

Price

Clients share positive opinions on price, consistently highlighting very reasonable and competitive costs for... See more

Service

Users describe positive interactions with service, highlighting great value and smooth ordering processes.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

so cheap and quality was still amazing, i got the hunger games collection for 19€!!!!! i couldn’t believe it, bonus points - it arrived super super quick, wasn’t sure if it was a scam lol but a risk i... See more

Company replied

Rated 5 out of 5 stars

I ordered a book and was very pleased with the whole experience. Communication was excellent, payment was quick and hassle-free, and the book was delivered promptly. Everything went smoothly from star... See more

Company replied

Rated 5 out of 5 stars

1 . Easy to order a book ; 2 . Book prices very reasonable ; 3 . Books always like new ; 4 . Packaging well adequate ; 5 . Delivery mainly before stated time ; 6 . Never any damage . Always we... See more

Company replied

Rated 5 out of 5 stars

Great service. I am following a series of books which began in the 90’s, couldn’t even find them in the library except as an audio book which I did not want. This is the second set I have ordered from... See more

Company replied


Company details

  1. Book Store
  2. also in
  3. Rare Book Store
  4. Used Book Store

Written by the company

Awesome Books was born from a love for books: to not see books thrown away when they can still be read and their stories shared. As a global retailer, we offer millions of books, both used and new, at great prices. You can choose to buy a new book or a second-hand one for even better value. Our online bookshop has a wide selection of books from different genres and authors, so you can easily find your new favourite read. We believe in the power of books to offer an escape, teach us new things, and inspire our imagination. When you buy a book from us, we donate a book to someone in need. Join us in our love for books and help spread the joy of reading to others.

We live for our customers...

Hassle free shopping

Our mission is to make buying from us a great experience and totally risk free. If you are not happy with your purchase for any reason, simply drop us an email at cs@awesomebooks.com and we will resolve your issue to your satisfaction. If you want to return an item for any reason, you are free to do so within 30 days of purchase. Simple as that!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

33K reviews

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1-star

Asks customers to review

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4.7

All reviews

(33,059)

10,312 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended

This was my first experience of Awesome. I ordered a book just before publication date. It was cheaper than Amazon, it arrived more quickly than estimated. It was well packed and arrived in perfect condition. What could be better?

12 September 2026
Awesome Books logo

Reply from Awesome Books

Dear David,

Thank you for your fantastic five-star review! We are delighted that your very first order with us was such a success, arriving quickly, safely packaged, and at a great price. It is wonderful to hear that we exceeded your expectations, and we look forward to helping you find more great reads in the future!

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

Great books.

Anything I've ordered from awesome books has been in good condition, as described and arrived promptly.

12 September 2026
Awesome Books logo

Reply from Awesome Books

Dear Khadijah,

Thank you for your fantastic feedback! We are delighted to hear that your orders consistently arrive promptly and match their descriptions in great shape. We truly appreciate your ongoing support and look forward to serving you again soon.

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

Prompt Delivery

The book was in good condition.

22 September 2026
Awesome Books logo

Reply from Awesome Books

Dear Roger,

Thank you for taking the time to leave us a five-star review. We are delighted to hear that your item arrived in great shape. Your support means a lot to us, and we look forward to serving you again in the future.

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

Easy site to use

Easy site to use. Nice not to have a minimum spend 😉
Very pleased with my purchase

12 September 2026
Awesome Books logo

Reply from Awesome Books

Dear Dawn,

Thank you for your fantastic feedback! We are delighted to hear that you enjoyed navigating our website, appreciated our no minimum spend policy, and were so pleased with your overall purchase. Your support means a lot to us!

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

I love the selection of books ad the…

I love the selection of books ad the price, I am really impressed on how quickly they deliver

12 September 2026
Awesome Books logo

Reply from Awesome Books

Dear Jean,

Thank you for your fantastic feedback! We are delighted to hear that you are impressed with our wide selection of books, affordable prices, and prompt delivery. We truly appreciate your support and look forward to sending you more great reads in the future!

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

Awesome books.

Books at a great price & quick delivery service.

8 September 2026
Awesome Books logo

Reply from Awesome Books

Dear James,

Thank you for your fantastic feedback! We are so pleased to hear that you were happy with our affordable prices and prompt delivery service. We truly appreciate your support!

Kind Regards,
The AwesomeBooks Team

Rated 3 out of 5 stars

3 out of 4 books were ok

3 out of 4 books were ok. However I spent a good hour erasing pencil from the 4 th book hence only 3 stars

8 September 2026
Awesome Books logo

Reply from Awesome Books

Dear Carol

Thank you for your message, and please accept our sincere apologies for the inconvenience caused and for your recent experience with us.

We have already sent you an email regarding this matter. Could you please check?

Once you have reviewed it, please feel free to reply and we will be more than happy to assist you further and ensure this is resolved for you as quickly as possible.

Please feel free to reach out to us at cs@awesomebooks.com, and we’ll be happy to assist you.

We are very sorry again for the inconvenience caused and appreciate your patience.

Sincerely,

The AwesomeBooks Team

Rated 5 out of 5 stars

Great prices

Great prices. Prompt delivery and great selection.

12 September 2026
Awesome Books logo

Reply from Awesome Books

Dear Janice,

Thank you for your wonderful feedback! We are delighted to hear that you were pleased with our affordable rates, speedy dispatch, and wide range of books. We truly appreciate your support!

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

Good prices

Good prices. Item as described. Prompt delivery

8 September 2026
Awesome Books logo

Reply from Awesome Books

Dear Viv,

We are glad you enjoyed your experience with our fair pricing, accurate items, and fast shipping. Thank you for your review.

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

Very happy with the service

Very happy with the service, quality of books and prices.

20 July 2026
Awesome Books logo

Reply from Awesome Books

Dear Shabir,

Thank you for your fantastic feedback! We are so pleased to hear that you were happy with our service, the condition of your items, and the great value provided. We truly appreciate your support!

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

Great service brilliant book.Helpfull…

Great service brilliant book.Helpfull customer service

12 September 2026
Awesome Books logo

Reply from Awesome Books

Dear Jane,

Thank you for your fantastic feedback! We are so pleased to hear that you enjoyed your reading material and had such a positive experience with our helpful customer service team. We truly appreciate your support.

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

Easy transaction

Easy transaction

12 September 2026
Awesome Books logo

Reply from Awesome Books

Dear Mark,

Thank you for your positive review! We’re delighted to hear that you had an easy and straightforward experience with us. We really appreciate your support.

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

Initially they sent an older edition…

Initially they sent an older edition than was advertised, but when i made an issue of this they immediately returned the cost of the book and I believe they made an honest mistake and reacted very well.

11 September 2026
Awesome Books logo

Reply from Awesome Books

Dear Brian,

Thank you for taking the time to share your experience with us. We sincerely apologize for the mix-up with the edition of your order, but we are very glad to hear that our team was able to resolve the issue swiftly to your satisfaction. Your patience, understanding, and kind words about our customer service mean a great deal to us.

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

Great place to find the books you want…

Great place to find the books you want at competitive prices and in good condition.

11 September 2026
Awesome Books logo

Reply from Awesome Books

Dear Pamela,

Thank you for your fantastic feedback! We are delighted to hear that you were able to locate the titles you were looking for, and that you were pleased with our affordable pricing and the quality of your items. We truly appreciate your support!

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

fast service

lovely books and fast service

11 September 2026
Awesome Books logo

Reply from Awesome Books

Dear ROBERT,

Thank you for your wonderful review! We are delighted to hear that you were pleased with the beautiful reading material you received and that your order arrived so quickly. We truly appreciate your support!

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

Awesome Books...awesome company

Great selection, amazing prices, and fast shipping.

12 September 2026
Awesome Books logo

Reply from Awesome Books

Dear Leah,

Thank you for your fantastic feedback! We are delighted to hear that you were pleased with our extensive range of books, fantastic rates, and prompt dispatch. We truly appreciate your support!

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

Great books

Great books, great value, and quick

5 September 2026
Awesome Books logo

Reply from Awesome Books

Dear Graham,

Thank you for the fantastic feedback! We are so pleased to hear that you were happy with the quality of your items, the affordable prices, and the speedy delivery. Your support means a lot to us, and we hope you enjoy your reading!

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

Speedy Dispatch

Speedy Dispatch, arrived in good condition and well received by recipient.

11 September 2026
Awesome Books logo

Reply from Awesome Books

Dear Irene,

Thank you for your wonderful feedback! We are delighted to hear that your order was dispatched quickly, arrived in great condition, and was well received by the recipient. We truly appreciate your support.

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

Awesome!

Awesome books had what I needed at a very good price, and delivered as promised.

12 September 2026
Awesome Books logo

Reply from Awesome Books

Dear Jane,

Thank you for your fantastic feedback! We are delighted to hear that you found the titles you were looking for at a great price and that your order arrived right on schedule. We truly appreciate your support!

Kind Regards,
The AwesomeBooks Team

Rated 1 out of 5 stars

Don’t buy sticker books from them.

Don’t buy sticker books from them.

The reading books are fine, but I got two sticker books delivered which have had the stickers used…this should be noted on the purchase section if it is a possibility.

Such a shame as I love the idea of saving these books from landfill but I won’t be ordering again

3 October 2026
Unprompted review
Awesome Books logo

Reply from Awesome Books

Dear

Thank you for your message, and please accept our sincere apologies for the inconvenience caused and for your recent experience with us.

We have already sent you an email regarding this matter. Could you please check?

Once you have reviewed it, please feel free to reply and we will be more than happy to assist you further and ensure this is resolved for you as quickly as possible.

Please feel free to reach out to us at cs@awesomebooks.com, and we’ll be happy to assist you.

We are very sorry again for the inconvenience caused and appreciate your patience.

Sincerely,

The AwesomeBooks Team

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