Avtex Reviews 

281
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 197 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional picture clarity, versatile connection options, and seamless setup processes designed specifically for modern motorhomes, caravans, and boats. Consumers also consistently highlight the extremely helpful customer support team, compact hardware designs, and overall reliable performance during their extended travels on the road. Some reviewers were not happy with certain software limitations, noting that operating systems can occasionally restrict external application installations. A few other people also felt that minor audio imperfections and occasional internet connection errors experienced with routers or streaming features caused unexpected frustration.

What people talk about most

Product

Users describe profound satisfaction with the product, highlighting its brilliant, crystal-clear picture... See more

Quality

Customers expressed great satisfaction with the overall quality, frequently highlighting the brilliant,... See more

User experience

Clients share positive opinions on user experience, noting that the equipment is well-designed, neat, and... See more

Application

Customers consistently note ambiguous experiences with application features, with many reviewers praising the... See more

Service

Consumers find service to be exceptionally positive, frequently praising the professional, quick, and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is my first purchase of an Avtex product and boy, it's amazing! My 21" Smart Pro TV has such versatile viewing options and the picture is crystal clear with a sound that definitely does not co... See more

Company replied

Rated 5 out of 5 stars

Just bought on Friday 21,5 inch tv Very surprised how very good quality of pictures & sound Plenty different connections like USB,HDMI,BLUETOOTH,WLAN,OPTICAL,WIRELESS. I REALLY RECOMMENDED FOR P... See more

Company replied

Rated 5 out of 5 stars

I have purchased three TVs over the last ten years for use in my caravan, one very useful 14 inch and two 32 inch, the latest of which connects via aerial, satellite and WiFi. The WiFi connection is a... See more

Company replied

Rated 5 out of 5 stars

I've just become the proud owner of an Avtex AV270TS27” Smart HD TV. What a superb TV, ideally suited to motorhomes and Caravans. The LCD screen is matt and non reflective and easily viewed from a wid... See more

Company replied


Company details

  1. Electronics Company

Written by the company

Avtex has been the trusted name for mobile leisure specific audio visual products for over 30 years. Our skilled, dedicated team design our TVs and other associated products specifically for the mobile leisure industry. Over the years we have accumulated a wealth of experience and technical expertise in this narrow sector and have an in-depth understanding of the market and its intricate requirements. Sleek design, high quality componentry, rigorous testing, state of the art technology and cutting edge features are the hallmark of Avtex products.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

281 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(281)

207 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product i now have 3 of the new…

Great product i now have 3 of the new Avtex pro to tv picture quality is very good and all the apps make it easy to use.

19 February 2026
Unprompted review
Avtex logo

Reply from Avtex

Thank you for your review!
We’re thrilled to hear you’re enjoying your new Avtex Pro TVs!

Rated 5 out of 5 stars

Great delivery and easy set up…

Great delivery and easy set up brilliant to

13 February 2026
Unprompted review
Avtex logo

Reply from Avtex

Thank you so much for your review! We’re delighted to hear that you were happy with the delivery and found the setup easy.

Rated 5 out of 5 stars

Upgraded to a AV19TS

Delivered as per the retailer said on time. No damage to the packaging which was reassuring, thus no damaged tv. Set up fairly straight forward with help from the wife. Up graded from an Avtex L186DRS which we bought second hand and is still going strong.

3 February 2026
Unprompted review
Avtex logo

Reply from Avtex

Thank you for your review. We’re pleased to hear your TV was delivered on time, arrived in perfect condition, and that the setup was straightforward. We hope you enjoy your upgrade and many years of use.

Kind regards,

The Avtex Team

Rated 5 out of 5 stars

Avtex 215ts

Very easy to set up and what a fantastic picture also sound is excellent I have had different make TVs before and always went for cheaper one but what a difference in quality the avtex is amazing wish I got one sooner thank you for an amazing product

3 February 2026
Unprompted review
Avtex logo

Reply from Avtex

Thank you for your kind feedback! We're delighted to hear that you're happy with your Avtex TV!

Kind regards,

The Avtex Team

Rated 5 out of 5 stars

Just picked this up today and better…

Just picked this up today and better than I expected set up was good and remote on phone very good would recommend

1 February 2026
Unprompted review
Avtex logo

Reply from Avtex

Thank you for your feedback. We’re pleased to hear the product exceeded your expectations, the setup went well, and that you’re enjoying the app-based remote. We appreciate your recommendation.

Kind regards,

The Avtex Team

Rated 5 out of 5 stars

Quality product

Simple ordering
Free quick delivery
Quality products

28 January 2026
Unprompted review
Avtex logo

Reply from Avtex

Thank you for your feedback. We’re pleased to hear you found the ordering process simple, delivery quick, and the product quality to your satisfaction.

Kind regards,

The Avtex Team

Rated 5 out of 5 stars

We had a different brand tv in our…

We had a different brand rv in our caravan which after two years..
After a lot of research we purchased a 27in Avtex and are thrilled with it

23 December 2025
Unprompted review
Avtex logo

Reply from Avtex

Thank you for your feedback. We’re delighted to hear you’re pleased with your Avtex TV and hope you continue to enjoy it for years to come.

Kind regards,

The Avtex Team

Rated 5 out of 5 stars

We purchased a Avtex tv 13 years ago is…

We purchased a Avtex tv 13 years ago is still going strong never a problem. So with the new freely platform on the market is time for a upgrade, hopefully this new 24inch pro tv will be as reliable as our last one.

17 January 2026
Unprompted review
Avtex logo

Reply from Avtex

Thank you for your feedback. It’s great to hear your Avtex TV has provided 13 years of reliable service. We hope your new 24" Pro TV proves just as dependable and that you enjoy the benefits of the Freely platform.

Kind regards,

The Avtex Team

Rated 5 out of 5 stars

Outstanding repair service

Our caravan TV developed a vertical line on the screen over Christmas. Phoned Avtex on Monday, they collected the TV on Tuesday and it was back with us on Thursday all repaired. Absolutely outstanding customer service.

5 January 2026
Unprompted review
Avtex logo

Reply from Avtex

Thank you for your feedback. We’re pleased to hear you received such a fast and efficient repair service, and we appreciate your kind comments regarding our customer support.

Kind regards,

The Avtex Team

Rated 5 out of 5 stars

Great product

Great product, all the features I needed in one TV. Purchased and delivered without problem. 5 stars.

20 December 2025
Unprompted review
Avtex logo

Reply from Avtex

Thank you for your review. We’re pleased to hear the product met your needs and that purchasing and delivery were seamless. We appreciate your 5-star rating.

Kind regards,

The Avtex Team

Rated 5 out of 5 stars

Having recently purchased my first…Avtex AV21DS

Having recently purchased my first caravan, i visited the caravan and motorhome show at the NEC to take a look at purchasing a leisure TV. I looked at various brands and models on display and decided the Avtex TV’s stood out for their quality and functionality. I was informed that the latest Smart Pro model with the combined DVD and a 21.5’’ screen would be available nearer Christmas. I decided to wait until the model I wanted was available as it was worth waiting the short time for. I contacted Avtex in December as advised and was informed the model was just out and available. I was asked if I would like to purchase one direct from Avtex as none had been dispatched to wholesalers. I took this option and arranged a date which was convenient for myself for delivery. The TV was dispatched with a delivery window and received on time. The TV is exactly what I wished for and the quality is excellent. Now looking forward to making plenty of use of it while away in the new caravan. Thank you to all at Avtex for the excellent service and to Craig who sorted everything for me.

19 December 2025
Unprompted review
Avtex logo

Reply from Avtex

Thank you for your feedback. We’re delighted you’re happy with your Avtex Smart Pro TV and the service you received. We hope you enjoy many great moments using it in your new caravan.

Kind regards,

The Avtex Team

Rated 2 out of 5 stars

I bought the AMR994x a year ago

I bought the AMR994x a year ago, whilst the equipment works reasonably well, the customer support leaves a lot to be desired. I’ve experienced excellent customer support regarding a tv purchase, but the customer support for the WiFi is the polar opposite. I bought this system to integrate with Starlink should it be necessary in poor SIM card reception. Unfortunately this isnt as straightforward as believed. The interface won’t cooperate and when customer support was contacted I was told that Starlink are a competitor and so they can’t help me. As I said the polar opposite to the help I received from Craig.

18 January 2025
Unprompted review
Avtex logo

Reply from Avtex

Thank you for your feedback. We’re sorry to hear about the difficulties you’ve experienced with the AMR994x and our customer support regarding Starlink integration. We appreciate your honesty and will review your comments to improve our support. We’re glad to hear your experience with Craig and your TV purchase was positive.

Kind regards,

The Avtex Team

Rated 5 out of 5 stars

Avtex AV27 TS

I recently updated my Avtex TV to the latest
AV27TS model with freely.
I am very pleased with the quality of the product and the easy installation.

8 December 2025
Unprompted review
Avtex logo

Reply from Avtex

Thank you for your feedback. We’re pleased to hear you’re happy with the quality of your AV27TS TV and found the installation straightforward.

Kind regards,

The Avtex Team

Rated 5 out of 5 stars

Thank you to Avtex for providing…

Thank you to Avtex for providing excellent over the phone help, out of warranty product service free of charge when that didn’t work and very quick turn around.

29 November 2025
Unprompted review
Avtex logo

Reply from Avtex

Thank you for your feedback. We’re pleased to hear you received prompt and helpful support, even for an out-of-warranty product. We appreciate your kind comments and are glad we could assist.

Kind regards,

The Avtex Team

Rated 5 out of 5 stars

Bought the new Smart Pro with the…

Bought the new Smart Pro with the Freely app on it. And then purchased the AMR105P portable WiFi kit for my van.

So easy to use, and watch live TV on freely without tuning!

Made watching the box much better on the move, especially in some tough signal spots I visit in Kent and Essex!

Would recommend this set up, the only TV worth buying for 12v use! Picture quality is mint too!

17 October 2025
Unprompted review
Avtex logo

Reply from Avtex

Thank you for your feedback. We’re delighted to hear you’re enjoying your Smart Pro TV with the Freely app and the AMR105P WiFi kit, and that it’s making TV on the move easier and more enjoyable. We appreciate your recommendation.

Kind regards,

The Avtex Team

Rated 1 out of 5 stars

Have 2 avtex tvs with 2 remotes in a…

Have 2 avtex tvs with 2 remotes in a motor home and now neither work because of the ability to to change the frequency code and havnt been able to sort them rendering them useless

11 November 2025
Unprompted review
Avtex logo

Reply from Avtex

Sorry to hear you’re having trouble with your Avtex TVs. Could you please give our service department a call on 02920 847670? They’ll do their best to help get this sorted.

Kind regards,

The Avtex Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look