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Avanti Communications Group plc Reviews 1

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TrustScore 3 out of 5

3.2

Telecommunications Service Provider
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Company details

  1. Telecommunications Service Provider
  2. Mobile Network Operator
  3. Software Company

Information provided by various external sources

We’re the leaders in Ka-band communications. Our fleet of satellites enable us to work in some of EMEA’s most challenging locations

Contact info

3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Hung out to dry. No notice / no fault disconnection

Avoid if you don't want to be left in the lurch

Rural location so took out a contract (through a Co called Avonline, now called BigBlu) for satellite broadband provided by Avanti.

Service wasn't great so was pleased when BigBlu offered a new contract with a service providing greater speed / data.

Before new service was installed Avanti have cut off all services to customers provided via BigBlu at no notice to us as customers.

Avanti refuse to reinstate any service. Position is they have no responsibility to us as end user customers under their code of conduct as we had not contracted direct with Avanti.

In other words, Avanti having cut us off, it's not Avanti's problem and we should complain to BigBlu!

25 July 2019
Unprompted review

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