AvantiGas LPG Reviews 

6,552
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,182 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, often going above and beyond to assist with queries. Many highlight the excellent customer service and efficient response times, noting that interactions are pleasant and issues are resolved promptly. The delivery service is also frequently commended for its reliability and timely execution, ensuring gas is supplied when needed. However, some customers also noted occasional technical issues, including problems with gas gauges or general tech difficulties, and sometimes experienced issues with gas delivery.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers describing them as helpful, friendly, and... See more

Delivery service

Users describe positive interactions with delivery service, highlighting the efficiency and reliability of... See more

Service

Reviewers mention positive feedback about service, highlighting the helpfulness and efficiency of staff... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness, politeness, and... See more

Response time

People report positive experiences with response time, noting that calls are answered quickly and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Avanti drivers are always very professional and although our tanks need to be reached through our “longish” drive they are always extremely discreet. The only problem we have is that the print... See more

Company replied

Rated 5 out of 5 stars

Avanti Gas have gone out of their way to respond in timely fashion and adjust my monthly direct debit and send me a cheque happy days. I spoke to Paula today to thank her and she was absolutely charm... See more

Company replied

Rated 5 out of 5 stars

We have had excellent customer service from Luke who supported us in arranging to get a new tank fitted. We were able to discuss the spec with technical engineers who ensured all our questions were an... See more

Company replied

Rated 5 out of 5 stars

Frankie was lovely today. She made the experience seamless and enjoyable even asking such well informed and helpful questions that led me to ask questions I had not realised I needed the answers to.... See more

Company replied


Company details

  1. Gas Company
  2. Energy Supplier

About AvantiGas LPG

Written by the company

AvantiGas is a leading Liquefied Petroleum Gas (LPG) supplier in the UK, offering efficient off-grid energy solutions for both homes and businesses. We now also offer BioLPG to both our Business and Home customers as part of our incentive to succeed in a low carbon future and meet the decarbonisation challenge with BioLPG. If you’re looking for a reliable energy alternative that caters to your unique needs, explore what AvantiGas can do for you. AvantiGas

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(6,552)

1,170 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Raymond The delivery driver

The delivery driver, Raymond Was both courteous and careful in the delivery of the LPG that we ordered.

21 May 2026
Unprompted review
AvantiGas LPG logo

Reply from AvantiGas LPG

Hi John,

Thanks so much for sharing your feedback.

We are pleased to hear Raymond was careful during your recent LPG delivery.

The AvantiGas Team

Rated 5 out of 5 stars

Good service.

Always a pleasure to recieve a delivery. Very professional and polite.

18 May 2026
Unprompted review
AvantiGas LPG logo

Reply from AvantiGas LPG

Hi Karen,

Thanks so much for your review.

It is great to hear our drivers are always professional and polite!

The AvantiGas Team

Rated 5 out of 5 stars

Arrived as specified

Arrived as specified. Friendly and helpful.

18 May 2026
Unprompted review
AvantiGas LPG logo

Reply from AvantiGas LPG

Hello,

Thanks for your review.

We are pleased to hear your delivery turned up as expected!

The AvantiGas Team

Rated 5 out of 5 stars

Great Service

Driver was, as always, very well mannered and sociable and got on with his job 100% efficiently, well done guys

20 May 2026
Unprompted review
AvantiGas LPG logo

Reply from AvantiGas LPG

Hi Stuart,

Thanks for your review.

It is great to hear our drivers are always efficient when filling your tank!

The AvantiGas Team

Rated 5 out of 5 stars

Excellent delivery service as usual

Excellent delivery service as usual. Thank you.

6 May 2026
Unprompted review
AvantiGas LPG logo

Reply from AvantiGas LPG

Hi Lynn,

Thanks for taking the time to leave us a review.

We are pleased to hear we always deliver an excellent service!

The AvantiGas Team

Rated 5 out of 5 stars

The driver came on the date we were…

The driver came on the date we were expecting the delivery. He was very polite and filled our tanks without any problems.
Thank you.

21 May 2026
Unprompted review
AvantiGas LPG logo

Reply from AvantiGas LPG

Hi Sharon,

Thank you for taking the time to share your feedback.

We are pleased to hear your recent LPG delivery was made without any problems.

The AvantiGas Team

Rated 5 out of 5 stars

Delivered when we were away from home

Delivered when we were away from home, all access gates shut after deli ery, delivery note posted through letterbox, usual fuss free delivery.

7 May 2026
Unprompted review
AvantiGas LPG logo

Reply from AvantiGas LPG

Hi David,

Thank you for your review.

We are pleased to hear your deliveries always turn up without any fuss!

The AvantiGas Team

Rated 5 out of 5 stars

Good and efficient

Good and efficient

19 May 2026
Unprompted review
AvantiGas LPG logo

Reply from AvantiGas LPG

Hi Ann,

Thanks for sharing your feedback. I

it is great to see we have provided a five star service!

The AvantiGas Team

Rated 5 out of 5 stars

The whole process was exceptional

The whole process was exceptional, very professional, efficient, staff are polite, even to the driver who called to check access, he was lovely!

I highly recommend avantigas, much better than my previous supplier!

18 May 2026
Unprompted review
AvantiGas LPG logo

Reply from AvantiGas LPG

Hello,

Thanks so much for your review.

It is great to see our driver was efficient during your recent delivery. We do offer a recommend a friend scheme which you can find here https://www.avantigas.com/sitemap/recommend

The AvantiGas Team

Rated 5 out of 5 stars

Great driver and delivery time

Great driver and delivery time. No negative comments regarding the company or staff

15 May 2026
Unprompted review
AvantiGas LPG logo

Reply from AvantiGas LPG

Hi Donna,

Thanks for sharing your review.

We are delighted to hear what a great service you have received!

The AvantiGas Team

Rated 5 out of 5 stars

Well done AvantiGas..!

All AvantiGas delivery drivers we’ve had for the past 6 years have been courteous, friendly and efficient. Arrive, fill the tank, print the ticket, and they’re away with a cheery smile and wave.

1 May 2026
Unprompted review
AvantiGas LPG logo

Reply from AvantiGas LPG

Hi Paul,

Thanks for your review.

It is great to hear you have been such a loyal customer over the last 6 years!

The AvantiGas Team

Rated 5 out of 5 stars

On time delivery by a friendly driver

On time delivery by a friendly driver. All very straightforward, from ordering online to the delivery itself.

1 May 2026
Unprompted review
AvantiGas LPG logo

Reply from AvantiGas LPG

Hi Hana,

Thanks for sharing your feedback.

It is great to hear your delivery turned up as expected!

The AvantiGas Team

Rated 5 out of 5 stars

Always the best

Always the best. Really rate Avanti. Delivery spot on Thanks Mr Driver.

8 May 2026
Unprompted review
AvantiGas LPG logo

Reply from AvantiGas LPG

Hello,

Thanks for taking the time to share your feedback!

If there is anything more we can do please reach out.

The AvantiGas Team

Rated 5 out of 5 stars

Great lily was very helpful

Great lily was very helpful

22 May 2026
Unprompted review
AvantiGas LPG logo

Reply from AvantiGas LPG

Hello,

Thanks so much for your review.

We are delighted to hear Lily has been helpful during your recent contact.

Please do not hesitate to reach out if there is anything more we can do.

The AvantiGas Team

Rated 5 out of 5 stars

Very happy with the customer service…

Very happy with the customer service and straightforward switching process from Calor - who were atrocious for 3 years! So far Avanti are a revelation.

20 May 2026
Unprompted review
AvantiGas LPG logo

Reply from AvantiGas LPG

Hi Raj,

Thanks for leaving us a review.

We are delighted to hear you have chosen AvantiGas as your LPG supplier.

We are always on hand to help if you have any queries.

The AvantiGas Team

Rated 5 out of 5 stars

Paula was fabulous

It is so lovely to speak to Paula today. Being a new customer I wanted to talk about the new invoice I had received. She was friendly, patient and a delight to talk to.
Great customer service and much better than Calor Gas!

21 May 2026
Unprompted review
AvantiGas LPG logo

Reply from AvantiGas LPG

Hello,

Thank you so much for leaving us a review.

Wea re delighted to hear we have provided such a great service. We will be sure to pass your feedback on to Paula!

The AvantiGas Team

Rated 5 out of 5 stars

Gas renewal

What a lovely gentleman we had the pleasure of speaking to today (les), he was so helpful and very knowledgable, he listened and made the whole experience easy. Thank you Avanti Gas your employee was great keep up the good work.

21 May 2026
Unprompted review
AvantiGas LPG logo

Reply from AvantiGas LPG

Hello Janet,

Thanks for your review.

It is brilliant to hear Les has been helpful and knowledgeable during your recent telephone call. We will be sure to pass your kind words on to Les.

The AvantiGas Team

Rated 5 out of 5 stars

Paula was extremely friendly and sorted…

Paula was extremely friendly and sorted my request in very good time and extremely helpfully.

20 May 2026
Unprompted review
AvantiGas LPG logo

Reply from AvantiGas LPG

Hi Calum,

Thank you for your review.

We are pleased to hear Paula has been extremely friendly during your recent telephone call.

We will pass your kind words on.

The AvantiGas Team

Rated 5 out of 5 stars

My call was answered quickly by a real…

My call was answered quickly by a real person (Paula) and she seemed to understand exactly what I needed

19 May 2026
Unprompted review
AvantiGas LPG logo

Reply from AvantiGas LPG

Hi Nick,

Thanks for leaving us a review.

We are pleased to hear Paula has been able to assist you recently.

If there is anything more we can do please get in touch.

The AvantiGas Team

Rated 5 out of 5 stars

Excellent customer service and tailored…

Excellent customer service and tailored and timely response to my requirements.

19 May 2026
Unprompted review
AvantiGas LPG logo

Reply from AvantiGas LPG

Hi Andy,

Thank you for your review.

Wea re pleased to hear we have delivered such a great service during your recent contact!

The AvantiGas Team

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