The Avanti drivers are always very professional and although our tanks need to be reached through our “longish” drive they are always extremely discreet. The only problem we have is that the print... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Avanti Gas have gone out of their way to respond in timely fashion and adjust my monthly direct debit and send me a cheque happy days. I spoke to Paula today to thank her and she was absolutely charm... See more
Company replied
We have had excellent customer service from Luke who supported us in arranging to get a new tank fitted. We were able to discuss the spec with technical engineers who ensured all our questions were an... See more
Company replied
Frankie was lovely today. She made the experience seamless and enjoyable even asking such well informed and helpful questions that led me to ask questions I had not realised I needed the answers to.... See more
Company replied
Company details
About AvantiGas LPG
Written by the company
AvantiGas is a leading Liquefied Petroleum Gas (LPG) supplier in the UK, offering efficient off-grid energy solutions for both homes and businesses. We now also offer BioLPG to both our Business and Home customers as part of our incentive to succeed in a low carbon future and meet the decarbonisation challenge with BioLPG. If you’re looking for a reliable energy alternative that caters to your unique needs, explore what AvantiGas can do for you.
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Contact info
United Kingdom
- 08082080000
- enquiries@avantigas.com
- www.avantigas.com
4.7
Excellent
7K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Super customer service
Jayne was very helpful. She went through security questions quickly and efficiently and was able to answer my questions easily. Thank you!
15 July 2026
Unprompted review
Reply from AvantiGas LPG
Hello,
Thanks for your review.
It is great to hear Jayne has been on hand to assist you recently.
We will be sure to pass your feedback on!
The AvantiGas Team
Avanti Gas have gone out of their way…
Avanti Gas have gone out of their way to respond in timely fashion and adjust my monthly direct debit and send me a cheque happy days. I spoke to Paula today to thank her and she was absolutely charming efficient and amusing a greta combination
14 July 2026
Unprompted review
Reply from AvantiGas LPG
Hi Oliver,
Thanks for leaving us a review.
We are pleased to hear we have been able to assist you regarding your direct debit recently.
We will be sure to pass your comments on.
The AvantiGas Team
Great service
Call answered quickly and efficiently. The agent was incredibly knowledgeable with a delightful personality.
14 July 2026
Unprompted review
Reply from AvantiGas LPG
Hi John,
Thanks for your review.
It is great to hear we have been on hand to assist you recently!
The AvantiGas Team
HAPPY CUSTOMER
I find the Avanti Gas staff very helpful. A couple of days ago I contacted them with an enquiry and spoke with a girl called Paula. She was wonderful and so kind. She also put my mind at rest about another problem. The Company deliver on time and to be honest I can’t fault them.
8 July 2026
Unprompted review
Reply from AvantiGas LPG
Hi Wendy,
Thanks for taking the time to share your feedback.
It is great to hear Paula has been on hand to help you recently. If there is anything more we can do please reach out!
The AvantiGas Team
Excellent phone call,resolved my…
Excellent phone call,resolved my problem,very friendly.
13 July 2026
Unprompted review
Reply from AvantiGas LPG
Hi Tracy,
Thank you for your review.
It is great to hear we have been friendly during your recent telephone conversation.
We are always on hand to help if you need anything further!
The AvantiGas Team
My experience with the company's tech…
My experience with the company's tech is not great ,which is why I spoke to Paula who was extremely helpful. The issue I keep having is with the web site which does not recognise our account number as ID. The other complaint I have is the messages we have recieved a number of times saying that the meter readers could not access our meter. It is in the same place as all the other houses, through a garden gate with no lock just a simple latch on it at the side of the house.
8 July 2026
Unprompted review
Reply from AvantiGas LPG
Hi Richard,
Thanks for leaving us a review following your recent telephone call with Paula.
We will be sure to pass your comments on to the relevant teams involved!
The AvantiGas Team
Renewing contract handled friendly and…
Renewing contract handled friendly and very kindly. Thank you, Les
9 July 2026
Unprompted review
Reply from AvantiGas LPG
Hi Barry,
Thanks for your review.
We are pleased to hear Les has been on hand to assist you renewing your agreement with us.
We will be sure to pass your comments on!
The AvantiGas Team
Lily was brilliant owned the request…
Lily was brilliant owned the request and proactively came back to me
with a solution that was agreeable by all
9 July 2026
Unprompted review
Reply from AvantiGas LPG
Hi Paula,
Thanks for your review.
It is great to see Lily has been able to assist you recently. If there is anything more we can do please reach out!
The AvantiGas Team
Reply from AvantiGas LPG
Hello,
Thanks for taking the time to leave us a review.
We are delighted to hear we have provided such a great service recently!
The AvantiGas Team
Lovely helpful and warm :)
9 July 2026
Unprompted review
Reply from AvantiGas LPG
Hi Molly,
Thanks so much for your review.
We are delighted to see we have provided a 5 star service!
The AvantiGas Team
Spoke with Paula on customer services…
Spoke with Paula on customer services about uplift of tank. She was very helpful and understand. So 10 out of 10 to Paula at customer services ⭐️⭐️⭐️⭐️⭐️
7 July 2026
Unprompted review
Reply from AvantiGas LPG
Hi Chris,
Thank you for taking the time to leave us a review.
We are delighted to hear that paula has provided an excellent service and we will be sure to pass your feedback on!
The AvantiGas Team
Reply from AvantiGas LPG
Hello Mrs Veale,
Thanks for your feedback.
It is great to hear we have provided a five star service!
The AvantiGas Team
Frankie was lovely today
Frankie was lovely today. She made the experience seamless and enjoyable even asking such well informed and helpful questions that led me to ask questions I had not realised I needed the answers to. It was amazing and my nervous system felt more regulated after the call. I felt happy and smooth. She answered my call so quickly that I told her how much I appreciated that. Such a pleasure talking to Avanti Gas, today.
7 July 2026
Unprompted review
Reply from AvantiGas LPG
Hi Teresa
Thanks for taking the time to leave us a review following your recent telephone call with Frankie.
We will be sure to pass your kind words on.
The AvantiGas Team
Excellent experience from Avanti gas [unusual]
I couldn't fault Lily, professional, listened & acted on my request. Issue sorted by close of day
6 July 2026
Unprompted review
Reply from AvantiGas LPG
Hi Libby,
Thanks for leaving us a review.
It is great to hear Lily has provided such a brilliant service.
If there is anything more we can do please reach out.
The AvantiGas Team
Unbelievably helpful
Unbelievably helpful with a delicate situation which was sorted out quickly and efficiently. All questions I had were answered with knowledge and speed. Would absolutely recommend this company.
6 July 2026
Unprompted review
Reply from AvantiGas LPG
Hi Clare,
Thanks so much for sharing your feedback.
We are delighted to hear you would recommend us!
The AvantiGas Team
Adam Clark is an an exceptional rep
I'd like to commend Adam Clark who has shown exceptional customer service professionalism in handling a very unpleasant dispute I have with AvantiGas over contractual arrangements I believe they breached.
He arranged an interim bypass even though he's evidently constrained by "higher ups" and can't exceed his authority. He should be running this company.
1 July 2026
Unprompted review
Reply from AvantiGas LPG
Hello,
Thanks so much for leaving us a review.
We are delighted to hear we have provided such a great service recently and will be sure to pass your comments on.
The AvantiGas Team
A prompt delivery the driver was…
A prompt delivery the driver was efficient,polite and friendly welcome on my yard anytime
1 July 2026
Unprompted review
Reply from AvantiGas LPG
Hi Alan,
Thanks for your review.
We are pleased to hear how well your delivery was made recently!
The AvantiGas Team
Reply from AvantiGas LPG
Hi Tony,
Thanks so much for your review.
We appreciate all feedback as this shows us what a great service we offer!
The AvantiGas Team
The driver was very pleasant
The driver was very pleasant, friendly and efficient
15 June 2026
Unprompted review
Reply from AvantiGas LPG
Hello,
Thanks for your review.
We are pleased to hear our driver was pleasant, friendly and efficient!
The AvantiGas Team
Les made the experience very good and…
Les made the experience very good and kept the business with Avanti, as I was leaving and going elsewhere!!!
2 July 2026
Unprompted review
Reply from AvantiGas LPG
Hi Simon,
Thanks for your review.
We are pleased to hear Les has been on hand to assist you!
We will be sure to let him know.
The AvantiGas Team
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