Av-Cables.dk Reviews 

159,210
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I always have good experience with them. Prices are good, delivery is fast. That why I keep coming back.

Company replied

Rated 5 out of 5 stars

I have bought many things from this company over the years and have only had good experiences. The delivery is super fast, usually the next day after ordering. The products are as shown and described... See more

Rated 5 out of 5 stars

Fast delivery, good selection, decent prices. Usually good advice and service through the chat function, but it wasn’t working on this occasion when I ordered. Update based on reply from AV-Cables... See more

Company replied

Rated 5 out of 5 stars

The company has good payment options, great availability and amazing shipment speeds. I've ordered a Meta Quest 3 in the evening, paying in parts using Klarna, it was here the next morning! Greatly re... See more

Company details

  1. Electronics Store
  2. Battery Store
  3. Cell Phone Accessory Store
  4. Computer and Accessories Store
  5. Electronic Spare Parts and Components Store

Written by the company

Av-Cables.dk er en dansk virksomhed, der tilbyder Danmarks største udvalg i kabler til Hi-fi, tv og computer, samt alt i elektronisk tilbehør. Vi sætter en ære i hurtig levering, lave priser og ikke mindst glade og tilfredse kunder. Hvis du som kunde imod forventning, ikke har været tilfreds med et ordreforløb, så skal du ikke tøve med at kontakte vores kundeservice, vi finder altid en løsning så du bliver tilfreds. Kundeservice kan kontaktes på nedenstående kontakt oplysninger.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

159K reviews

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4.7

All reviews

(159,210)

2,770 reviews in the last 12 months

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Rated 1 out of 5 stars

Disappointing experience

I ordered a cable and they send me the wrong cable at the same price. I write to them about the mistake and call them the next day, but they are very rude, they keep telling me that I ordered wrong, they don't investigate if they made an error when they processed the order, a cable that I have no use for, so I give up

10 October 2024
Unprompted review
Av-Cables.dk logo

Reply from Av-Cables.dk

Kære Petru.

Først og fremmest tak for din anmeldelse.

Jeg kan forstå du har snakket med mine kollegaer og spurgt til hvordan en returnering foregik.

Du har sågar også fået svar på mail, om vi kan tilsende dig en returlabel på modregning af 49 kr, som du ikke har reageret på.

Jeg beklager rigtig meget hvis du føler de har være ubehagelig over for dig.

Jeg ønsker dig en rigtig god dag

Med venlig hilsen
Rasmus - Kundeservice.

Rated 1 out of 5 stars

A piece of garbage company worked great…

A piece of garbage company worked great with the purchase and delivery but after more then 1 month of returning a product i still havent gottem the Money even tho i have talked with them alot and they have gottem the product back they still dont refund the money. Im starting to belive that this is a huge scam

13 August 2024
Unprompted review
Av-Cables.dk logo

Reply from Av-Cables.dk

Dear William.

Thank you for your review here on Trustpilot, we really appreciate it and we are always working to improve.

We sincerely apologize for the delay in processing your refund and understand how frustrating this must be for you.

I have personally looked into your case and I can see we have received the package back. I have immediately refunded your money for the order.

once again, we apologize for the inconvenience and thank you for your understanding.

Best regards

Av-Cables.dk
Markus Andersen
Customer service

Rated 5 out of 5 stars

Wonderful online electronics shop!

The company has good payment options, great availability and amazing shipment speeds. I've ordered a Meta Quest 3 in the evening, paying in parts using Klarna, it was here the next morning! Greatly recommend.

3 September 2024

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