Autotradesouthwest Reviews 

294
•
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

The guys there sorted the finance out for us were very helpful when our first and second choice cars wern't available hot us into a really nice mercedes a class amg whole experiance was very good and... See more

Rated 5 out of 5 stars

An overall fantastic experience from start to finish. Friendly, attentive staff and a great range of cars to choose from. The car we chose was ready to collect when promised and prepared immaculate... See more

Rated 1 out of 5 stars

We purchased an Audi Q3 within 14 days of the purchase a coil spring needed replacing. I complained I thought all your cars went through a vehicle checking process, they just stated anything could g... See more

Rated 5 out of 5 stars

An overall brilliant experience from the moment I found the car to the next day when I picked up my new car. Lia who was absolutely fantastic, she made me feel very comfortable and did not push... See more

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4.4

Excellent

TrustScore 4.5 out of 5

294 reviews

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4.4

All reviews

(294)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service!!

Over the past week I had been looking to buy a new car as i wanted an upgrade. I was welcomed and treated amazingly by Tom who went above and beyond to make my experience the very best it could be. I can't recommend this company enough!

18 December 2024
Unprompted review
Rated 5 out of 5 stars

No brainer deposit

Always very cautious about leaving a deposit over the telephone but so glad I did as the car and friendly greeting I received when arriving was great.
We proceeded with the deal but it was very low on fuel so they kindly put £10 in the tank for me.
Will recommend and would travel again in the future if they have the right car.

7 December 2024
Unprompted review
Rated 5 out of 5 stars

Second hand car sales … the best ?

The company were fabulous to deal with, knowledgeable, and took time to get the details right.
Ben was delightful to deal with we both felt a good deal was done
I would absolutely recommend these guys, professional and have an excellent stock to choose from

We will be back !
Thank you
Simon

7 December 2024
Unprompted review
Rated 5 out of 5 stars

The range of cars is exceptional

The range of cars is exceptional the service was
Fantastic.
I would like to mention Steve who was knowledgeable about the vehicles for sale.
He was very approachable & not at all pushy as I
Have experienced in the past at some Car Dealers.

5 December 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful experience

Wonderful experience. Thanks to Steve. He was Welcoming and just made everything simple and straight forward. Keep me updated with the car and just made my experience great and stress free. Thank you for all the help Steve. Will recommend anyone who's looking for a vehicle to atleast check these guys out. Cheers

4 December 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, and friendly staff.
Highly recommended place to go for your cars.
Ask for Ben really friendly and down to earth guy, he is always smiling and happy to help you.

3 December 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

I bought a car from Autotrade South West in September, from start to finish the guys were so friendly and helpful. Most of my dealings were with Matt.
I went back a week later to collect the car after leaving a deposit as some work needed to be done. We pointed out a couple of bits after taking the car for a road test and they were added to be rectified before collecting the car.
One issue could not be sorted before this date, however this was at no fault of these guys but more so with the manufacturer.
I did experience some follow on issues once I had driven the car home however, I got in contact and the guys were so helpful and helped me resolve.
I have had numerous issues with numerous cars over the past 2 years and so was skeptical about having to buy yet another, however they made the transaction so simple and where they could, relieved some of my stress with the issues I had following purchase.
Couldn’t recommend these guys enough.
Thank you for all your hard work on my behalf.
Hayley

15 September 2024
Unprompted review
Rated 5 out of 5 stars

Great friendly service

Great friendly service. Helped me through the process. Lia was incredibly friendly and kept me updated. Answered all my question thoroughly. Very grateful for their help.

25 November 2024
Unprompted review
Rated 5 out of 5 stars

Tom has been very friendly and helpful…

Tom has been very friendly and helpful throughout the process. Regularly keeping me updated on progress and assisted me in obtaining finance in a stress free way. All in all a very positive experience...thankyou Tom

23 November 2024
Unprompted review
Rated 5 out of 5 stars

Very friendly staff.

Very friendly staff (tom in particular) and a huge selection of cars available. The process was very smooth and easy in the purchase and very happy with the car. We would look to come back when needing the next one!

16 November 2024
Unprompted review

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