Autotradesouthwest Reviews 

294
•
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

The guys there sorted the finance out for us were very helpful when our first and second choice cars wern't available hot us into a really nice mercedes a class amg whole experiance was very good and... See more

Rated 5 out of 5 stars

An overall fantastic experience from start to finish. Friendly, attentive staff and a great range of cars to choose from. The car we chose was ready to collect when promised and prepared immaculate... See more

Rated 1 out of 5 stars

We purchased an Audi Q3 within 14 days of the purchase a coil spring needed replacing. I complained I thought all your cars went through a vehicle checking process, they just stated anything could g... See more

Rated 5 out of 5 stars

An overall brilliant experience from the moment I found the car to the next day when I picked up my new car. Lia who was absolutely fantastic, she made me feel very comfortable and did not push... See more

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4.4

Excellent

TrustScore 4.5 out of 5

294 reviews

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4.4

All reviews

(294)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Excelant customer service

İ did referral to my brother glow green install to boiler but it still dont get £100 referralmoney yet .ever time i ring them they set they will sorted but never happen very bad service

4 July 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful and friendly

Ellie was very helpful from start to finish. She was new and couldn’t answer all my questions but happily went and found out. More than happy and would definitely come here again.

2 July 2025
Unprompted review
Rated 5 out of 5 stars

Honest and trustworthy

Although (for my own reasons) I didn’t end up buying a car from Autotrade South West, Ben and Matt were very helpful, not al all pushy and did everything they said they would so based on my experience I would recommend them.

26 June 2025
Unprompted review
Rated 5 out of 5 stars

Prompt and Excellent Service

Ben was fantastic, took the time to run through the history of the car. The car itself was very clean, and better than its pictures. I drove it away same day. I would recommend this garage.

4 June 2025
Unprompted review
Rated 5 out of 5 stars

Customer service

Swift, professional, polite service with a smile. On my experience i would fully recommend. Ts were crossed and the i’s dotted . Every step

10 June 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Lia was super helpful, made it a really easy experience getting my car. Would recommend purchasing a car from here.

30 May 2025
Unprompted review
Rated 5 out of 5 stars

Would reccomend Auto trade southwest

Lia was great, booked in to view the car I had been looking at online, she had everything ready for me to test drive when I arrived, they put the car through the workshop, with a fresh service and full saftey check ready for when I could come and collect the car, can’t thank lia and the team enough for the time and the car

30 May 2025
Unprompted review
Rated 5 out of 5 stars

Great company and staff

We had a fantastic experience buying our new family car from Tom, he was so friendly and professional. He went above and beyond for us, making the whole experience stress-free from start to finish.

29 May 2025
Unprompted review
Rated 5 out of 5 stars

Tom was brilliant from the start,Tom…

Tom was brilliant from the start,Tom sorted everything for us and the car was ready when he said it would be. Overall great experience with the guys at autotradesouthwest. Would definitely recommend if your looking for a car and great customer service

24 May 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful

Very helpful, informative and knowledgeable. Always available and happy to help.

27 May 2025
Unprompted review
Rated 5 out of 5 stars

Absolute brilliant car dealership to…

Absolute brilliant car dealership to deal with lia who I was dealing with was a star she would answer every question I asked and if she wasn’t sure she would go out of her way to find out and get an answer I felt really relaxed and wasn’t pressured to buy the vehicle I was looking at, all in all my experience was a 10 out of 10 I will be recommending to other people and will be returning in the near future

23 May 2025
Unprompted review
Rated 5 out of 5 stars

Very positive experience

Matt has been brilliant from my initial call to book a viewing on the car. I was in the process of doing an unwind on another vehicle (different company) and Matt and the team were all very understanding and patient, giving me advise and keeping me informed on the new vehicle I was getting. Highly recommend

22 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Tom helped make, a part-ex and purchase of a second hand truck, a quick easy and stress free experience. Would recommend and will be back when it's time for an upgrade!

19 May 2025
Unprompted review
Rated 5 out of 5 stars

Used car purchase

Lia took our original phone enquiry and arranged a prompt test drive.
The car was in great condition and very competitively priced.
We agreed to purchase and the car was serviced and ready for collection 2 days later.
We were impressed with the quality of stock and the customer service.

18 May 2025
Unprompted review

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