I only put car up for sale a couple of days ago had two queries / the first I had a bad feeling about as he didn’t seem genuine and wanted my phone number rather than contacting thru autotrader. Secon... See more
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Review summary
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Really seamless interaction, extremely please with the simplicity. The initial 'search' process felt solid, I had confidence I was getting in amongst the best deals on the market. Once ordered the... See more
First thing to say, Autotrader pricing, for the private seller, is near-exceptional! Add to that, the fact that their anti-scammer measures are both very effective and reassuring; be that within the e... See more
Placing the advertisement was very straight forward. Editing the price was easy. Contacts via Autotrader were secure. The price achieved with Autotrader was significantly higher than a p/ex, auctio... See more
Company details
About Autotrader UK
Written by the company
Auto Trader make it easier to buy and sell vehicles online.
Get a free valuation and list your car for sale today. With an audience of millions, it’s the easy way to sell your car. Looking for a guaranteed sale? Trade it today with part-exchange and instant cash offers available.
Then find your next car with Auto Trader UK, Britain’s Biggest Matchmaker. Browse brand-new and used cars, and shop in confidence with expert reviews, handy tools and vehicle checks available. With more choice than any other site, you’ll find the perfect car for you.
Auto Trader
Written by the company
- Auto Trader has been around since 1977, helping over half a million people sell their car each year!
Contact info
Auto Trader, Tony Wilson Place, 1 First Street., M15 4FN, Manchester , United Kingdom
- 0345 111 0003
- enquiries@autotrader.co.uk
- www.autotrader.co.uk
4.6
Excellent
109K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Great user experience
14 August 2026
After watching Barrie Crompton on…
After watching Barrie Crompton on YouTube
" Smmt warns the ZEV mandate isn't working - auto trader Deloitte say real".
My reasons for one star review
Auto trader are not in line with the respected SMMT
My opinion is also based on talking to EV owners.
A huge part of EV is due to the Mobility scheme which I am aware push Evs to its clients.
" The mandate forces sales"
Smmt points out Evs get
Government grants
Heavy discounts.
The Government ZEV mandate is failing.
Surely if a product is good.
Why does it need a Government discount.
Auto trader says they current EV sales boast is a temporary " Sugar Rush"
Also what is Auto trader urging Government to stick to the ZEV mandate.
Surely the purpose of Auto trader is to sale cars. Not push the ZEV mandate.
14 August 2026
Unprompted review
Easy to use and fast result.
14 August 2026
Excellent Pricing And Superb Seller Protection
First thing to say, Autotrader pricing, for the private seller, is near-exceptional! Add to that, the fact that their anti-scammer measures are both very effective and reassuring; be that within the emails and the caller protection. My specialist vehicle had in excess of 2000 views, lots of enquiries and sold within two weeks. What's not to like!
14 August 2026
Sold in less than 24 hours.
14 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I have sent you two emails about my…
I have sent you two emails about my advert and have no replies the couple that brough my van had traveled a long way to visit a van that had my phone number on advert. They actually got in contact with you to get the right number.
14 August 2026
Reply from Autotrader UK
Thanks for getting in touch, Ian.
I appreciate that the phone number on your advert might have been incorrect and that caused issues with your sale.
We'd like to investigate this further and see what else we can do to support you with that issue and your advert.
I can't see any correspondence from the email associated with the review invite, could you please contact us on customerexperience@autotrader.co.uk from the email address associated with your account so we can support further?
Alternatively, you can call us on 0345 111 0003 so we can assist you.
Looking forward to hearing from you.
Many thanks,
Thanasis
First time used for maybe 15 years and Pretty Good
First time used for maybe 15 years and pretty straightforward although would have been nice to add a video direct. Maybe I can edit the ad later and ad one if I get round to it?
14 August 2026
Sold my car through Auto Trader
Sold my car through Auto Trader. Did not reach the value quoted, but process was easy. Thank you!
14 August 2026
Good Easy to use
14 August 2026
Easy to follow instructions
Easy to follow instructions, better than any other system I have used. Fast way to place an ad successfully and simple, clear notes.
14 August 2026
Worst company ever,Wanted to list my car as a dealer, but I'm a private seller, Also wanted to taske picures of car again, when i had perfectly good pictures to upload, never gave me the option,
Worst company ever,Wanted to list my car as a dealer, but I'm a private seller, Also wanted to take pictures of the car again, when i had perfectly good pictures to upload, never gave me the option, Like I'm going to keep taking pictures of same car,Pathetic company. Not how to do business for sure. Their bosses need sacking. Plus they can't even copy the message word for word, they made stupid spelling mistakes. Wow.
14 August 2026
Unprompted review
Reply from Autotrader UK
Thanks for taking the time to leave us a review, Jay.
I understand that you've had some issues with listing your advert on our website.
It's unfortunate you haven't had the best experience so far, and we'd like to support you further and see what we can do to improve it.
We've sent a request for more information so we can look into this further.
Alternatively, you can contact us on customerexperience@autotrader.co.uk if you haven't already or give us a call on 0345 111 0003.
Looking forward to your response.
Many thanks,
Thanasis
Made very easy by the Autotrader…
Made very easy by the Autotrader site.....advise through the process.
14 August 2026
Alright
Alright, overall.A bit unclear if you post for everybody or dealers only; if you choose dealers.
14 August 2026
VERY GOOD
Submitting the add was straight forward, the security of the contact details was excellent, car sold within 2 hrs of advert
appearing, all round excellent result I would use Autotrader
again, highly recommended.
14 August 2026
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