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Autotrader UK Reviews 

109,032
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 7,127 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly appreciate the exceptionally simple platform, noting that creating vehicle adverts, uploading multiple photos, and selling cars is remarkably fast and straightforward. People frequently mention the excellent user interface, helpful templates, and the wonderfully wide audience of potential buyers that helps secure quick sales. Some reviewers were not happy with the search engine, mentioning that specific adverts can vanish or become difficult for buyers to find online. A few other people also felt that advertising costs were too high, or reported receiving very low viewing numbers on their active listings.

What people talk about most

User experience

Clients share positive opinions on user_experience, highlighting a smooth, professional, and hassle-free... See more

Website

Reviewers mention positive feedback about the website, highlighting its easy-to-navigate design and... See more

Product

Users describe positive interactions with product, highlighting quick sales and numerous inquiries. Many... See more

Service

Reviewers highlight positive aspects of service, noting that everything is handled in a professional and... See more

Price

People report ambiguous experiences with price, as views on advertising costs and vehicle valuations vary... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick and easy to create advert. Got plenty of views of the advert according to the weekly Autotrader feedback but very few actual inquiries - up against lots of other cars. But it only takes one pers... See more

Rated 5 out of 5 stars

Placing the advertisement was very straight forward. Editing the price was easy. Contacts via Autotrader were secure. The price achieved with Autotrader was significantly higher than a p/ex, auctio... See more

Rated 5 out of 5 stars

Easy to register and set up ad. Process is simple and user friendly for a selling car. Having a system where your phone number's linked to an autotrader number is a god idea, stops people getting... See more

Rated 5 out of 5 stars

Great way to sell a genuine vehicle. Created advert with the guide lines from Autotrader....took photos & advertised with Autotrader. Sold car today to a really nice & exceptionally friendly cou... See more


Company details

  1. Online Marketplace

About Autotrader UK

Written by the company

Auto Trader make it easier to buy and sell vehicles online. Get a free valuation and list your car for sale today. With an audience of millions, it’s the easy way to sell your car. Looking for a guaranteed sale? Trade it today with part-exchange and instant cash offers available. Then find your next car with Auto Trader UK, Britain’s Biggest Matchmaker. Browse brand-new and used cars, and shop in confidence with expert reviews, handy tools and vehicle checks available. With more choice than any other site, you’ll find the perfect car for you.

Auto Trader

Written by the company

Auto Trader has been around since 1977, helping over half a million people sell their car each year!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

109K reviews

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4.6

All reviews

(109,032)

6,769 reviews in the last 12 months

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Rated 5 out of 5 stars

FYM Motors Blackburn

I've always hated buying cars..... until Buying from FYM motors. The car was beautifully prepared, it sold itself, it was made so easy (and enjoyable) by Faz and Az, two really good blokes. Its changed my mind.

20 July 2026
Unprompted review
Rated 1 out of 5 stars

Had to give this one star absolutely…

Had to give this one star absolutely rubbish site cost me £42.95 for 2 weeks advertising to sell my vehicle and didn't get a single call.... Save your money and put your advert on marketplace I did and my vehicle sold 2 days later and the best part didn't cost me a penny.

13 August 2026
Unprompted review
Autotrader UK logo

Reply from Autotrader UK

Thank you for taking the time to leave us a review, Stephen.

We understand it can be frustrating when your advert hasn't performed the way you had hoped.

We can't guarantee a response, as it depends on potential buyers browsing the site and on external factors beyond our control.
These can include:
- Location
-Price
-The quality of your advert
-The demand in your area
-The time of year you are advertising

It's great to hear that you sold the car, even if it wasn't through Autotrader!

If you need more help with your advert's performance in the future, please contact us on 0345 111 0003, or email us at customerexperience@autotrader.co.uk.

We have a specialised team that can help with your advert.

Many thanks,
Thanasis

Rated 5 out of 5 stars

Sold within hours

Got three offers within hours of advertising. However I think one was fraudulent because he wanted me to pay up front from a very expensive car check company which was a bit suspect. Sold it to a very reputable trader instead who paid and picked it up the same day.

12 August 2026

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