Auto Globe Ltd 

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Rated 5 out of 5 stars

Sara was so helpful and managed to organise delivery quickly as my daughter needed it for work asap. Thank you to everyone who organised getting the car to us. The delivery driver was lovely. Would d... See more

Company replied

Rated 5 out of 5 stars

Top service from Auto Globe! I’m very happy with my car purchase and the whole experience. Sara from Auto Globe was extremely helpful throughout the process, from helping me with the purchase to arra... See more

Company replied

Rated 5 out of 5 stars

Sara at auto globe made the whole deal extremely easy from start to completion prompt response to my initial telephone inquiry to arranging final delivery which was done by a very careful driver Mr Me... See more

Company replied

Rated 5 out of 5 stars

SARA at Auto Globe Ltd, has been extremely helpful and was always prompt to answer the phone or return my call.Ive never bought a car on line before but Sara was helpful professional with a hum... See more

Company replied

Company details

  1. Used Car Dealer

Written by the company

Home to hundreds of second-hand motors, Auto Globe Ltd is an AA-certified dealer that offers both cars and vans in the affordable budget that suits your requirements. With almost 450 five-star reviews on google, our 6 years old business has put smiles on countless customers. FCA approved this car dealership is situated in Milton Keynes offering free home delivery within the first 40 miles radius.


Contact info

Breach of guidelines

All reviews

(1,110)

499 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ubaid jr was very helpful

Ubaid jr was very helpful, polite , knowledgeable and efficient . Excellent service .

21 March 2026
Unprompted review
Auto Globe Ltd logo

Reply from Auto Globe Ltd

Dear Customer,
Thank you for your custom and we appreciate the review.
Regards,
Team Auto Globe

Rated 5 out of 5 stars

Mr kj is very professional and humble…

Mr kj is very professional and humble person, he has very good customer service skills I recommend autoglobe for used cars and vans

21 March 2026
Unprompted review
Auto Globe Ltd logo

Reply from Auto Globe Ltd

Dear Customer,
Thank you for your custom and we appreciate the review.
Regards,
Team Auto Globe

Rated 5 out of 5 stars

On time delivery perfectly communicate…

On time delivery perfectly communicate by manzoor professional staff good price range highly recommend

20 March 2026
Unprompted review
Auto Globe Ltd logo

Reply from Auto Globe Ltd

Dear Customer,
Thank you for your custom and we appreciate the review.
Regards,
Team Auto Globe

Rated 5 out of 5 stars

Very good service from Sara

Very good service from Sara, she made us feel welcome and took the time to explain everything very carefully. Lovely experience buying our new car :)

19 March 2026
Unprompted review
Auto Globe Ltd logo

Reply from Auto Globe Ltd

Dear Customer,
Thank you for your custom and we appreciate the review.
Regards,
Team Auto Globe

Rated 1 out of 5 stars

Very dodgy stay well clear!!

Very dodgy stay well clear first thing they say is no returns even though a dealer trader has a 30 day return by law they seem to think this doesn't apply to them absolute time wasters. Just for your information as u seem to not know the rules....Under UK government rules, it is generally illegal for dealers to display "no returns" or "no refunds" signs, as these attempt to restrict a consumer's statutory rights. While shops do not have to accept returns for non-faulty items, they must offer a full refund if an item is faulty, not as described, or does not do what it's supposed to.

GOV.UK
+2
Here is a breakdown of government rules on returns based on the Consumer Rights Act 2015 and Consumer Contracts Regulations 2013:
1. Faulty or Misdescribed Items
If a product is faulty, broken, not fit for purpose, or not as described, you have the following rights, regardless of what the dealer says:
0-30 Days: You have a legal right to reject the item and get a full refund.
30 Days - 6 Months: You are entitled to a repair or replacement. If that fails, you can ask for a refund.
6 Months+: You may still be entitled to a repair or replacement, but you may need to prove the fault was present at the time of purchase.
Second-hand Goods: If bought from a dealer (not a private seller), they must be in satisfactory quality based on their age and price.

+3
2. "No Returns" Policies
Illegal Notices: Signs saying "no refunds" or "sold as seen" are unlawful attempts to remove statutory rights and are considered misleading under the Consumer Protection from Unfair Trading Regulations 2008.
Refusing Returns: If a dealer refuses to take back a faulty item, they are breaking the law.
Goodwill Policies: If a shop has a voluntary returns policy (e.g., "30 days to return if you change your mind"), they must honor it.

Business Companion
+2
3. Online/Distance Sales (No-Fault Returns)
If you bought an item online, by phone, or by mail order, you have stronger rights under the Consumer Contracts Regulations 2013:
14-Day Cooling-off Period: You have the right to cancel your order for any reason within 14 days of receiving it.
14-Day Return Window: Once you notify them of the cancellation, you have another 14 days to return the goods.
Exceptions: This does not apply to personalized items, perishable goods, or unsealed software/hygiene products.

Money Saving Expert
+1
4. What to Do if a Dealer Refuses
Quote the Law: Inform them of the Consumer Rights Act 2015 (for faults) or Consumer Contracts Regulations (for online sales).
Report to Trading Standards: Misleading signs or unfair treatment can be reported.
Section 75/Chargeback: If you paid by credit/debit card, you may be able to claim a refund through your card provider.

+4
Summary Table of Rights
Scenario In-Store (Non-Faulty) Online (Non-Faulty) Faulty Item (Store or Online)
Right to Refund No (Unless policy says) Yes (Within 14 days) Yes (Within 30 days)
"No Returns" sign Illegal Illegal Illegal
Returns Cost Customer pays Customer pays (usually) Dealer pays
Note: For used cars, the dealer must abide by the same 30-day "right to reject" rule if the car is faulty, regardless of "sold as seen" clauses. And yes shaz I did raise this with two of your employees one didn't seem to no the rules and one said categorically no to my face wen I ask about the 30 day rule so u need to change your policy's and I don't appreciate taking time off work to visit a dealer who isn't following the law it's misleading and very poor service.end of sort out your Policies if you are a dealer or trader and saying no returns isn't a get around do your research..

19 March 2026
Unprompted review
Auto Globe Ltd logo

Reply from Auto Globe Ltd

Dear Stuart,

We strongly disagree with your comments.

It’s clear there’s a misunderstanding of the situation and the regulations involved. We operate fully within the law, and our policies are clearly explained to every customer before any purchase is made. Suggesting otherwise is misleading.

We are always happy to assist genuine customers, but we do not tolerate false claims or aggressive accusations. If you had concerns, you should have raised them directly with us so they could be addressed properly instead of posting an inaccurate review.

We stand by our service and the many satisfied customers we’ve dealt with.

Regards,

Shaz

Rated 5 out of 5 stars

Great car

Well communicated, great service and once bought quick delivery

19 March 2026
Unprompted review
Auto Globe Ltd logo

Reply from Auto Globe Ltd

Dear Customer,
Thank you for your custom and we appreciate the review.
Regards,
Team Auto Globe

Rated 5 out of 5 stars

Manzoor was great

17 March 2026
Unprompted review
Auto Globe Ltd logo

Reply from Auto Globe Ltd

Dear Customer,
Thank you for your custom and we appreciate the review.
Regards,
Team Auto Globe

Rated 2 out of 5 stars

Don't use this company

I bought a car from this company for my mum in November.
I got a local mechanic to look at the car when it arrived and he provided pictures of the underside of the car showing heavy corrosion and sent the following message...

"Having given this car a thorough inspection with another MOT tester. We both agreed this car is not fit to be used on a public highway and is a danger to the driver and public. We can’t understand how it could possibly have been sold in that condition and would need some serious work doing on it to make it fit to use in our opinion it is a death trap Due to its excessive corrosion"

The fact that this car A, passed an MOT and B, was deemed acceptable to be sold is a disgrace.

The only reason I am giving 2 stars and not 1 star is because they did collect the car and send a full refund. However, I had to ask several times and threatened with legal action.

I dont have the option to upload the pictures that I have for whatever reason.

Avoid this company!

Also all of the 5 star reviews are clearly fake. This is where they had me. I should have looked at the reviews in detail rather than just what the average review rating is. I would advise anyone else to do the same.

14 November 2025
Unprompted review
Auto Globe Ltd logo

Reply from Auto Globe Ltd

Dear Russell,
We’re sorry to hear you feel this way.

As you mentioned, we arranged collection of the vehicle and issued a full refund, resolving the matter. All our vehicles are sold with a valid MOT, and we take concerns seriously when they’re raised.

We do not accept claims that our reviews are fake, as they come from genuine customers. Nonetheless, we appreciate your feedback and will continue working to improve our service.

Regards,

Shaz

Rated 5 out of 5 stars

Very helpful and answered all the…

Very helpful and answered all the questions I had . Mr KJ helped me alot .
5*

10 March 2026
Unprompted review
Auto Globe Ltd logo

Reply from Auto Globe Ltd

Dear Customer,
Thank you for your custom and we appreciate the review.
Regards,
Team Auto Globe

Rated 5 out of 5 stars

Meer delivered car on time.

Meer delivered car on time.
I am very happy about that service

15 March 2026
Unprompted review
Auto Globe Ltd logo

Reply from Auto Globe Ltd

Dear Customer,
Thank you for your custom and we appreciate the review.
Regards,
Team Auto Globe

Rated 5 out of 5 stars

Great service

15 March 2026
Unprompted review
Auto Globe Ltd logo

Reply from Auto Globe Ltd

Dear Customer,
Thank you for your custom and we appreciate the review.
Regards,
Team Auto Globe

Rated 5 out of 5 stars

I bought ford transit van from…

I bought ford transit van from autoglobe where I met Mr kj he is very humble and polite salesman I highly recommend this company for used cars

14 March 2026
Unprompted review
Auto Globe Ltd logo

Reply from Auto Globe Ltd

Dear Customer,
Thank you for your custom and we appreciate the review.
Regards,
Team Auto Globe

Rated 5 out of 5 stars

I am very happy with my purchase today

I am very happy with my purchase today, I have been to this amazing dealership called auto globe ltd where I met mr kj who helped me to select a car for me. I am very satisfied and happy with there customer service and I highly recommend this company auto globe ltd to those who are looking for used reliable cars and vans with trustworthy service

14 March 2026
Unprompted review
Auto Globe Ltd logo

Reply from Auto Globe Ltd

Dear Customer,
Thank you for your custom and we appreciate the review.
Regards,
Team Auto Globe

Rated 5 out of 5 stars

Brilliant service

Brilliant service, wonderful van and guided through the process of buying nicely and very helpful thank you Ubaid JR. Thank you once again.

14 March 2026
Unprompted review
Auto Globe Ltd logo

Reply from Auto Globe Ltd

Dear Customer,
Thank you for your custom and we appreciate the review.
Regards,
Team Auto Globe

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