Sadly the system is really unfriendly to use. Credits will be taken for documents that other users have uploaded and there is no way to cancel documents that are uploaded accidently. Therefore, ther... See more
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See what reviewers are saying
Auto Entry has great potential but the sync app / data service issues are getting more and more frequent. We have been trialling Auto-Entry for 12 months now. It's now rare that we are put straight... See more
Things go awol from time to time. No particular reason other than the complexity of modern integrated systems. In such circumstances, a good support team who assists and gets things sorted is needed... See more
Company replied
Although my issue couldn't be resolved the response was quick and they credited back the credits I had used. Hopefully the transaction I wanted to do will be incorporated into the software at some po... See more
Company replied
Company details
Written by the company
Automated data entry software. AutoEntry captures, analyses and posts invoices, receipts and statements into your accounting software.
Contact info
1 Central Park, Leopardstown, D18 NH10, Dublin, Ireland
- +35319022618
- info@autoentry.com
- www.autoentry.com
3.3
Average
764 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
New user
New user
As a new user, I have a lot of questions, and on more than one occasion, Brandon helped me very quickly and his answers guided me to the best solutions possible. Thank you very much!
Ansie Nel
24 October 2023
Unprompted review
Great support from Brandon!
24 October 2023
Unprompted review
Hannah was great
Hannah was great. She helped me today with speed and accuracy. Great job Hannah
23 October 2023
Unprompted review
Posting issue
Brandon dealt with my query immediately and I was able to carry on with what I was doing
23 October 2023
Unprompted review
Brandon was fantastic help!
19 October 2023
Unprompted review
Brandon was so helpful on many…
Brandon was so helpful on many occasions for me. Ive been waiting a good while for replies from other but brandon replies in about 1-3 minutes and has never failed to resolve my issue.
19 October 2023
Unprompted review
Speedy Help
Had a problem with data codes on accounts link. Problem speedily identified by Hannah on chat function and problem resolved.
18 October 2023
Unprompted review
Brandon was able to help with my query…
Brandon was able to help with my query in a timely manner and kept me informed whilst work was happening in the background.
It was very straightforward to get the issue resolved.
18 October 2023
Unprompted review
Kayleigh was very efficient when…
Kayleigh was very efficient when helping me with my problem.
17 October 2023
Unprompted review
Great service from Brandon
Brandon responded very quickly and resolved my issue
16 October 2023
Unprompted review
Paresh was professional
Paresh was professional, and efficient in resolving the issue I was experiencing. Thank you!
13 October 2023
Unprompted review
Instant response
13 October 2023
Unprompted review
Paresh is always able to help with the…
Paresh is always able to help with the ongoing issues with autoentry, hopefully autoentry can get their processing issues figured out soon.
12 October 2022
Unprompted review
A document that got rejected
Received timely and effective help from Sukhi who helped in reinstating a document which somehow was showing as rejected.
11 October 2023
Unprompted review
Brandon was very helpful and solved my…
Brandon was very helpful and solved my query very quickly
10 October 2023
Unprompted review
Prompt resolution of issue
Prompt resolution of issue. Great communication and resonse.
10 October 2023
Unprompted review
Very helpful and resolved my query…
Very helpful and resolved my query reletively quick and easily
9 October 2023
Unprompted review
Absolutely shocking company
Absolutely shocking company, for two weeks I’ve been having an issue I told them it needed to be sorted by this Friday and still nothing, they don’t want to help just get passed around or not contacted until I contact them again. Would never use this company ever again STAY CLEAR
6 October 2023
Unprompted review
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