Australian Gourmet Gifts Reviews 

432
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products and the wide selection of hampers available, making gift-giving easy and enjoyable. Many highlight the seamless ordering process and the prompt, on-time delivery, often exceeding expectations even during busy periods. The service is frequently described as very good, with efficient communication and tracking information keeping customers informed every step of the way. However, some people mentioned issues with delivery dates not being met, particularly concerning same-day delivery options or specific requested dates. A few other people also felt that the presentation of the hampers, including the card and wrapping, could be improved, and that the product selection has remained unchanged for some time.

What people talk about most

Delivery service

Consumers generally report positive experiences with delivery services, highlighting prompt and quick... See more

Product

Reviewers mention positive feedback about the product, with many customers appreciating the quality and... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering and delivery process... See more

Service

Reviewers highlight positive aspects of service, with many praising the fantastic and great service they... See more

Quality

Customers consistently note positive experiences with quality, praising the products as excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had some issues with ordering from the Australian Gourmet Gifts web site and emailed them to solve the problem. They responded quickly and kept communication going while we solved the problem. I fe... See more

Company replied

Rated 5 out of 5 stars

I made my order from Brazil to a Family members in Australia. Everything went just fine. Not too costly, nicely wrapped, delivered even earlier than I expected. Acceptance of an International payme... See more

Company replied

Rated 5 out of 5 stars

They have a great range of quality hampers, especially for Christmas. Their processing times are very quick and the customer is kept informed throughout the entire process. They also adhere to their p... See more

Company replied

Rated 5 out of 5 stars

Beautful hampers. We have been using Australian Gourmet Gifts for years with our company and personally. They are beautiful well presented and offer value for money, Thanks again, will continue to us... See more

Company replied


Company details

Written by the company

Welcome to Australian Gourmet Gifts! The best way to send spectacular gourmet gift hampers Australia-wide. Jam-packed with premium and award-winning products and free hamper delivery. We're confident that they are among the best value hampers and gift baskets you'll find anywhere in Australia. So when it's time to thank clients and employees in Sydney and Melbourne, or surprise family and friends in Brisbane and Perth, simply order your hampers online, we'll deliver.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

432 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(432)

76 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delivery service was very good and easy…

Delivery service was very good and easy to track. Excellent product .

27 April 2026
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Thank you so much for your kind words! We're delighted to hear that you found the delivery service smooth and easy to track, and that you were happy with the product as well.

We really appreciate you taking the time to share your experience and hope to assist you again soon.

Regards, Andrew

Rated 4 out of 5 stars

Delivered on time as described…

Delivered on time as described recipient loved the gift
Recommend

13 April 2026
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Thank you for your lovely review! We’re so glad to hear your gift arrived on time and that the recipient loved it, that’s exactly what we aim for.

We really appreciate the recommendation and your support.

Warm regards, Andrew

Rated 5 out of 5 stars

The hardest part was deciding which…

The hardest part was deciding which hamper to choose. The online ordering was easy to do. My brother was very pleased with the gift.

25 March 2026
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Thank you for your lovely review! We agree, choosing the perfect hamper can be the hardest part with so many great options available.

We’re so pleased to hear the ordering process was easy and that your brother loved his gift — that’s exactly what we aim for.

We really appreciate you taking the time to share your experience and hope we can help again for your next special occasion.

Regards, Andrew

Rated 5 out of 5 stars

Receptive to feedback and prompt

Receptive to feedback and prompt, efficient delivery. Value for money.

24 March 2026
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Thank you for your great feedback! We're glad to hear you found our team responsive and that the delivery was prompt and efficient.

It’s also fantastic to know you felt it was good value for money, that’s something we work hard to deliver for every order.

We appreciate you taking the time to share your experience and hope to help again soon.

Regards, Andrew

Rated 5 out of 5 stars

Fabulous gift which was delivered…

Fabulous gift which was delivered promptly and in perfect condition. It was greatly appreciated and Andrew was especially helpful. Thanks a million!

13 January 2026
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Hi Karen,

Thank you so much for the kind words, it really means a lot.

We’re thrilled to hear the gift arrived promptly and in perfect condition, and even more so that it was so well received.

I really appreciate the shoutout as well, always happy to help.

Thanks again for your support, we look forward to helping you again soon.

Andrew

Rated 1 out of 5 stars

The card was done cheaply

The card was done cheaply, a cut and paste job stuck on to a card board,
The box wasn’t high end.
The wrapping was pretty plain.
Item was not redelivered for a second time which was a pain to organise as post office to
Pick up was shut on Sat

25 January 2026
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Hi Nolan, Thank you for your feedback and I’m sorry the hamper didn’t meet expectations.

We will take on board your feedback about the card and box.

With delivery, providing the recipient’s mobile number at checkout can help ensure smoother courier contact and reduce the likelihood of redirection to a Post Office. Once redirected, collection and redelivery are managed by Australia Post.

If you’d like us to review your order further, please feel free to email sales@australiangourmetgifts.com.au.

Andrew

Rated 5 out of 5 stars

Fantastic service

Fantastic service, quality products and quick delivery times

30 January 2026
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Hi Damian,

Thank you for the great feedback. We’re thrilled to hear you were happy with the service, product quality and delivery speed.

Really appreciate you taking the time to leave a review.

Andrew

Rated 5 out of 5 stars

Lovely gift

Gift arrived in time and was appreciated by recipient.

19 January 2026
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Hi Jan,

Thank you for your kind review. I’m so pleased to hear the gift arrived on time and was appreciated by the recipient.

We really appreciate you taking the time to share your experience.

Andrew

Rated 5 out of 5 stars

I made my order from Brazil

I made my order from Brazil to a Family members in Australia. Everything went just fine. Not too costly, nicely wrapped, delivered even earlier than I expected.
Acceptance of an International payment way with no restrictions.
Good experience !!

12 December 2025
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Hi Shirley,

Thank you so much for your lovely review. We’re delighted to hear everything went smoothly with your order from Brazil and that it arrived even earlier than expected.

It’s great to know the international payment process was easy and the gift was well received.

We really appreciate you choosing us to send something special across the world.

Andrew

Rated 5 out of 5 stars

Very happy with the service

Very happy with the service. The recipient was over the moon.

3 January 2026
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Hi William,

Thank you for the kind words. We’re so pleased to hear you were happy with the service and that the recipient was over the moon.

Really appreciate you taking the time to leave a review.

Andrew

Rated 5 out of 5 stars

you made it easy for me to send a…

you made it easy for me to send a packet to australia from canada

14 December 2025
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Hi Breda,

Thank you for your lovely review. We’re so pleased we could make it easy for you to send a gift to Australia from Canada.

We really appreciate you choosing us.

Andrew

Rated 4 out of 5 stars
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Hi Kay,

Thank you for your review. We’re pleased to hear you were happy with the product choice and the delivery timing. We appreciate you taking the time to share your feedback.

Kind regards,
Andrew
Australian Gourmet Gifts

Rated 5 out of 5 stars
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Hi Anne, Thank you for taking the time to leave a review. We’re really pleased to hear your order arrived on time and that you enjoyed the products. Regards, Andrew from Australian Gourmet Gifts

Rated 5 out of 5 stars

The variety of products

11 December 2025
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Hi Marion,

Thank you for your 5-star review. We’re glad you enjoyed the variety of products we offer and appreciate you taking the time to share your feedback.

Kind regards,
Andrew
Australian Gourmet Gifts

Rated 5 out of 5 stars

Lovely selection and prompt delivery

Lovely selection and prompt delivery.
Have received a hamper ourselves and then ordered a hamper as a gift.

8 December 2025
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Hi Ngairetta,

Thank you for the 5-star review. We’re so pleased to hear you enjoyed the hamper and trusted us again to send one as a gift. It’s great to know the selection and delivery hit the mark.

We really appreciate your support.

Kind regards,
Andrew
Australian Gourmet Gifts

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