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Audiophonics Reviews 

1,440
•
TrustScore 4.5 out of 5

4.6

Hi-fi shop
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Review summary

Created with AI, based on recent reviews

Considering 100 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery services and note that online purchases always arrive safely with secure and careful packaging materials. Consumers consistently highlight the exceptional build quality, attractive modern design, and great value for money offered across the entire product range. Some reviewers were not happy with logistics, mentioning unexpected customs fees, missing parcels, or frustrating delivery delays during international shipping processes. A few customers also found themselves receiving items with damaged internal components, incorrect specifications, or experiencing persistent functional issues with certain electronic parts.

What people talk about most

Product

Customers had positive experiences with product, noting that items arrive as described and function... See more

Delivery service

People report positive experiences with delivery service, highlighting impressively fast shipping and good... See more

Quality

Consumers find quality to be positive, highlighting that items are well designed and constructed. Reviewers... See more

Service

Clients share positive opinions on service, consistently highlighting fast delivery, excellent after-sales... See more

Price

Customers consistently note positive experiences with price, highlighting fair rates, unbeatable deals, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought this AUDIOPHONICS AP300-S500NC Amplificateur de Puissance NCore NC502MP as a power amplifier to my Kappa 8.1 loudspeakers that are notoriously hard to drive and for the first time they came to... See more

Rated 5 out of 5 stars

First grade customer service. The communication was clear and when I asked a question about a product, I got a polite answer right away. It gave me a really good impression of the store. The delivery... See more

Rated 5 out of 5 stars

I purchased Topping B200 power amplifiers at a very good price. Very fast delivery at a low price. Devices well packed and secured. B200 great. The loudspeakers disappear and a spacious soundstage app... See more

Rated 5 out of 5 stars

Very efficient team, very good products, well designed website, clear and full of informations, different choices for shipping. The only time I had to contact customer service was to change a mistake... See more

Company details

  1. Hi-fi shop
  2. Electronic Parts Supplier
  3. Electronic Spare Parts and Components Store
  4. Home Audio Store

Written by the company

Audiophonics est une société spécialisée dans la distribution de produits et appareils HiFi, audio et Do It Yourself sur internet. Des produits qualitatifs au meilleur prix.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 93% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,440)

368 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Gaia ii, ordering

Order a set of Gaia II, perfectly delivered and in very short notice from France to the Netherlands.
Will keep looking at the site for future purchases, have already set my eyes on a topic

6 May 2024
Unprompted review
Rated 5 out of 5 stars

Everything went perfectly

Everything went perfectly, the products arrived quickly and in perfect condition, I had constant feedback about the status of the order. I will definitely buy from Audiophonics again

30 April 2024
Unprompted review
Rated 5 out of 5 stars

Reliable and recommended

I've made a backorder for a temporarily out-of-stock iBasso DC-Elite, and they fulfilled it right according to their prediction. Informed me throughout all the updates. Highly recommended!

11 April 2024
Unprompted review
Rated 5 out of 5 stars

The Viborg banana plugs had a fast…

The Viborg banana plugs had a fast delivery time, thank you Audiophonics. These connectors are sturdy and well made. Not the cheapest but worth the money in my opinion.
I terminated my loudspeaker cables with these and they’re now playing in my system. I have great sound and no great with my purchase.

6 April 2024
Unprompted review
Rated 1 out of 5 stars

Expensive shipping - Long delivery time

For an approximatively 50 gram shipment I paid almost 11€ and the delivery to Central Europe tuck 9 ! days.

27 March 2024
Unprompted review
Audiophonics logo

Reply from Audiophonics

Dear customer,

We are a French company and we ship all of our customers’ orders from France.

We offer several carrier options, with differences in pricing, and we try to have the most affordable shipping costs possible.

Indeed, the cheapest shipping option for a standard at-home delivery to Slovakia is 10.87€.

With Colissimo, the carrier you selected, the average delivery to Slovakia takes between 5 to 8 working days.

For any urgent order, we suggest that you choose the carrier UPS, which offers an express delivery option (2 to 3 days).

We remain at your disposal,

----------------------------------------------------------------
Bonjour,

Nous sommes une entreprise française et nous expédions les colis depuis la France.

Nous proposons plusieurs transporteurs, avec des tarifs différents, et nous nous efforçons d’offrir les tarifs de livraison les plus bas possibles.

Effectivement, pour un envoi standard à domicile vers la Slovaquie, la première tranche de prix de livraison est fixée à 10,87 €.

Le délai moyen d’une livraison en Slovaquie avec le transporteur Colissimo est compris entre 5 et 8 jours ouvrés.

Si le besoin est urgent, nous vous invitons à choisir le transporteur UPS qui effectuera une livraison express en 2-3 jours.

Nous restons à votre disposition,

Rated 5 out of 5 stars

First class shopping experience

Brilliant job by AP - ordered a power supply Wednesday 11am and it arrived in N.Ireland Thursday 9am. It would have taken most UK suppliers longer. If I ever need another power supply or maybe a new DAC they will be my go to place first.

13 March 2024
Unprompted review

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