My audio techna stylus broke on 22nd December, I found Audio Affair online and ordered a new stylus - ordered at 1:40pm on 23rd December - somehow it arrived at 9:30am the following morning(Christmas... See more
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Review summary
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First time using Audio Affair. Ordered headphones at 2.30 on the 4th of Feb and received them at 1 o'clock on the 5th. That's great service ( including from DPD ) Very happy with the Sennheiser RS 175... See more
Audio Affair knows how to relate to the customer - they are anxious to please and do everything they can to help. I asked them to supply a replacement remote control for my hifi, and they did so prom... See more
We recently had the pleasure of dealing with Audio Affair in Birmingham. Not only did we receive great value on the products we purchased, the customer service was excellent. Niall was really helpful... See more
Company details
Written by the company
Established in 2006, Audio Affair focuses on real hi-fi, including bookshelf and floorstanding speakers, hi-fi separates, turntables, streamers, cables and accessories, all at the best possible prices. We also sell a carefully selected range of home cinema products, including 5.1 speaker systems, AV receivers, 4K projectors and screens, as well as high quality earphones and headphones.
Written by the company
- Free UK Delivery
- On all orders (no minimum spend). We also offer low international shipping rates (check price in basket)
- Hi-Fi Specialists
- Contact our product specialists for advice by either e-mail, phone or live chat on our website (during showroom opening hours).
- 0% Finance Available
- On UK orders over £500, with deposits from only 10%. Apply at checkout or call us to apply.
- Secure Online Ordering
- Our online checkout is secured by a GoDaddy SSL certificate. You can also choose to pay online by Paypal, or call us (during showroom opening hours) if you prefer to pay by phone.
Contact info
3 Gibb Street, B9 4BF, Birmingham, United Kingdom
- 0121 224 7300/7351
- sales@audioaffair.co.uk
- www.audioaffair.co.uk
4.9
Excellent
6K reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Highly recommended
Ordering process was smooth but, owing to a slight delay in the availability of the product, I wanted to change the delivery address, which raised timing issues because I needed it to be delivered to my work address during business hours... received a phone call from Audio Affair (yes, an actual human being and a very pleasant one!) and everything was sorted quickly and efficiently. Can't fault it - thanks Audio Affair. The product was great, by the way.
20 March 2026
Great Customer Service
Although the item that I originally ordered (had been opened) had been sold ,Audio Affair honoured the discounted price and sent me a brand new up opened unit. Great customer service
20 March 2026
Great product at a great price.
13 March 2026
Ordered a pair of Mission speakers
Ordered a pair of Mission speakers. Fast delivery and the speakers are amazing.
20 March 2026
Audio affair offered unbeatable value…
Audio affair offered unbeatable value on the item, they allowed for quick purchase via their website, kept me informed of the progress of my order. I received regular updates, then tracking and support. The site and service were brilliant and I hope to purchase again. In the meantime I can enjoy my order.
13 March 2026
great online site
bought these speakers a few weeks ago,i wasnt sure how they would perform but im amazed at the sound quality they offer,thank you audio affair
18 March 2026
Price and delivery timescale competitive
Goods were delivered promptly and at a great price.
3 March 2026
Bought many items from Audio Affair and…
Bought many items from Audio Affair and the service and products are consistently excellent
18 March 2026
Fast efficient service
Fast efficient service. Item as described. Great communication and service. Thanks.
18 March 2026
variety of quality vinyls;
variety of quality vinyls;
Just-in- time delivery services;
fair & reasonable price;
17 March 2026
First class audio store
Always the best prices, ultra fast shipping, can’t fault Audio Affair
12 March 2026
item had been opened/repacked beforehand
Delivery was as it should have been but it was obvious even before unpacking that the item had been opened before and then re-sealed with tape. Unfortunately when i opened the panels were seperated with unused FedEx jiffy bags and when assmbling i found out the reason for the item being opened before was that the bag containing the small parts to allow assembly had been opened and one item was deficient. I suspect this was an ex-display item.
3 March 2026
Helpful advice pre-sale and a good…
Helpful advice pre-sale and a good service throughout.
24 February 2026
purchase of naim cable
spoke to jamie regarding purchase of a naim 4 pin din to rca cable - he was very helpful,bought the item from their on line store - no problems at all and would highly recommend them
4 March 2026
Good website easy to order
4 March 2026
Well priced & quick delivery.
My recent purchase of Atacama spike shoes, was very good value & delivery was very efficient as well.
3 March 2026
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