Audio Express (Creative Audio) Reviews 1,507

We've been an occasional customer here for what must be over thirty years. The service and advice has always been first class, and we truly wish that we had more money to spend on our love of audio.
Our most recent purchase followed an exchange of questions and advice, looking to add an item to our gear.
Creative Audio are trustworthy, straightforward folk.
Use them. You'll miss them if they ever go.

Great service and excellent prices. Thank you.

xcellent company great prices and fast delivery

highly recommend
thank you

Excellent service. Audio Express (Creative Audio) contacted me immediately after I placed my order online. They gave me expert advice on various technical questions I had, and delivered my system without delay. I have no hesitation in recommending them.

Great service and price for a nice pair of speakers

Great company always the best deals and service. Totally went out of there way to deliver my large order . This is the second order from this company and I’m sure it won’t be the last . Great advice when I wanted to upgrade my speakers suggesting something I hadn’t even considered. Buy with great confidence.

A fairly unique company these days. Although I ordered online they called me up multiple times, confirmed the suitability of the system, offered great advice and seemed genuinely interested in my enjoyment and pleasure from the system. Excellent experience. Looking forward to getting the opportunity to visit the shop.

Fantastic shop and internet service. Great advice and after care. I have been using them for 29 years so I should know

I found the service and the equipment supplied to be of excellent quality. I would highly recommend them.

I ordered Focal speakers from Creative. They called me to chat things through, to make sure I was ordering the product that was exactly right for me.

Great advice before sale, prompt delivery and very good price. The goods were exactly as described. All in a very positive experience.

Great advice, service and prices. Strongly recommend.

Great items at very competitive prices and excellent service.
Would use again without hesitation.

I bought my first Hi-Fi system from Creative Audio some 20+ years ago and my recent on-line purchase of the Qacoustics sound box for my TV was hassle free delivered as expected and is working well straight out of the box!

Just the excellent service I expected from Creative Audio.

Great service great honest advice and good prices would highly recommend

Great price and excellent service, I would definitely use Audio Express again when I next want to buy some hifi.

Creative audio give you a personal service, I like that. They have quality audio equipment at good prices, and sometimes, outright bargains. I put in an order online, and they rang me to confirm I was getting the right thing for me. They then delivered it promptly. I’m used to ‘proper’ Hi-fi, and can say that the piece of Naim equipment I purchased is superb, with all the latest bells and whistles. All this and they’re real people too.

I recently bought a used Arcam AVR350 surround sound receiver from Audio Express (Creative Audio). It was in brilliant condition and sold with a 3-month warranty. Unfortunately, after some 5 months the digital audio inputs appeared to have failed but, notwithstanding the fact that the warranty had expired, Martin of Creative Audio agreed to service the unit at a reduced charge. However, on bench testing the AVR350 showed no faults at all suggesting that, after all, the fault was with my own audio source(s). Martin very generously returned the unit without making a service charge and he included with it, again without charge, a replacement “remote” (the original remote had been damaged by my home-help). I am relating my above experiences with Creative Audio as testament to the very high (extraordinarily high, in my view) after-sales service provided by the company. Anyway, everything is back to normal now. So, and to conclude, I just wanted to say that I can, with absolute confidence, highly recommend Audio Express (Creative Audio).

Swift service. Excellent value. Very helpful advice too
Highly recommended