We were very anxious about choosing Santa Fe in summer because of everyone saying it was horrendous to try sleep in the heat with no air-con, so we wanted to see if we had an option to change hotel. G... See more
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We offer Disney tickets, Universal Orlando Resort™ tickets and a range of other attractions at unbeatable prices. Get your attraction tickets today
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372 Coldharbour Lane, SW9 8PL, London, United Kingdom
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Great service. Very competitively priced and efficient ticket delivery.

Reply from AttractionTickets.com
Fabulous
Easy to order
Easy to pay
Prices excellent
If you need to speak to them , it’s easy and they are so friendly
Been using them since 2004 for many different attractions
You can pay a deposit and pay everything up

Reply from AttractionTickets.com
The lady I spoke to on the phone was lovely and really helpful

Reply from AttractionTickets.com
Easy to navigate on site, clear and info pages were valuable. Confirmations were prompt as were my contact us interactions

Reply from AttractionTickets.com
Once again booking with attraction tickets was quick and easy got what I needed for Disney's Holywood studios a one day pass which I thought you couldn't get in Ireland.
Would recommend attraction tickets to others

Reply from AttractionTickets.com
Great service! Great interaction with customer service when I had a question. Excellent prices!! Saved me a lot of money for tickets with a lot more days and photopass benefits. I woull purchase from AttractionTickets.com again for sure!!

Reply from AttractionTickets.com

Reply from AttractionTickets.com
Great service and knowledge
Giving Great advice throught our family holiday to florida.Great attraction offers on tickets.

Reply from AttractionTickets.com
We were very anxious about choosing Santa Fe in summer because of everyone saying it was horrendous to try sleep in the heat with no air-con, so we wanted to see if we had an option to change hotel. Got given options straight away with no hassles. We decided change to Grand Magic! Our new booking still included our Disney Tickets but we now have Air-Con and a pool, also this included breakfast AND we got some money back, total bonus! The partial refund was literally in the next day! No hassles, great communication and the whole process was just fab. Best customer service.

Reply from AttractionTickets.com
Excellent customer service give by Gemma who couldn’t have been more helpful and did everything as promised

Reply from AttractionTickets.com
No customer service number! Cannot get ahold of anyone for refund

Reply from AttractionTickets.com

Reply from AttractionTickets.com
Great service as always! Used many times and never had an issue! Highly recommend

Reply from AttractionTickets.com
I was able to amend my tickets very easily and the staff made the process very straightforward
Very good value and excellent service

Reply from AttractionTickets.com
I’ve booked with AttractionTickets twice in the past and always had good service, which is why I returned again this year. Unfortunately, this experience was disappointing.
We mistakenly selected our arrival date for Discovery Cove, assuming (as with Disney/SeaWorld Flex Plus tickets) that we would choose the actual visit date later. Although the helpline clarified the process once we called, there was no flexibility or willingness to offer even a small gesture of goodwill to help resolve the situation.
What made this more frustrating is that we originally booked our tickets during the Black Friday sale, yet the Disney Flex Plus tickets later appeared cheaper on AttractionTickets’ own site with a new promo code.
On top of that, both the Disney tickets and the Discovery Cove package were cheaper elsewhere — OrlandoAttractionTickets.co.uk had the Disney Flex Plus tickets for £1,203 and Discovery Cove for £654 for the same date, without needing any fancy promo codes.
With AttractionTickets unwilling to waive even a small difference, we cancelled both bookings and rebooked with the cheaper provider. Refunds were processed quickly, which I appreciate, but the lack of flexibility and loyalty recognition has really changed my view of the company.
I’ll be using other providers going forward.

Reply from AttractionTickets.com
Easy and fast booking process, easy to navigate the website too 🤩

Reply from AttractionTickets.com
Extremely helpful, sorted out my issue within minutes and no long waits to speak to a real person

Reply from AttractionTickets.com
Contacted Lyndsey for arranging additional activities in Orlando. She could not have been more helpful. Fantastic customer service.

Reply from AttractionTickets.com
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