Atlantic.Net, Inc. Reviews 

129
TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

do not trust. they charge your card and then deny membership without giving any reason or giving you chance to rectify if there is any mismatch in data. After reaching out to them, they acknowle... See more

Company replied

Rated 1 out of 5 stars

After I signed up with a credit card, they made me verify the transaction and then had to wait a long time to receive the next verification email, not the email that the account was activated. They as... See more

Company replied

Rated 4 out of 5 stars

Updated on June 28 2020 After letting this review I was contacted by their support and after a while they solved the issue. Thank you. ------- Signed up with a free promo code, indicate... See more

Rated 5 out of 5 stars

We've been using Atlantic.net for many years now. Their reliability is outstanding, maintenance is properly planned and concise. We are very satisfied with their VPS service as it has been low latency... See more

Company details

  1. Web Hosting Company
  2. Cloud Computing Service
  3. Cloud Storage Service

Written by the company

Established in 1994, Atlantic.Net is a global Cloud Services Provider with a focus on security, compliance, and simplifying user experience. Trusted by businesses in over 100 countries, Atlantic.Net provides award-winning managed and compliant Cloud Services, including flexible private, public, and hybrid hosting solutions. Atlantic.Net services are backed by a range of compliance certifications, such as SOC 2 and SOC 3, HIPAA, and HITECH, and backed by 24x7x365 expert support, monitoring, and world-class data center infrastructure. For faster application deployment, free IT architecture design, and assessment, visit us at www.atlantic.net.


Contact info

4.1

Great

TrustScore 4 out of 5

129 reviews

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Replied to 80% of negative reviews

Typically replies within 2 weeks

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4.1

All reviews

(129)

23 reviews in the last 12 months

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Rated 5 out of 5 stars

I have been using Atlantic.net for more…

I have been using Atlantic.net for more than 4 years and I have never had any problems with the service, they provide very good support. I have used it with linux servers and they have worked very well for me, the backups are generated correctly and can be loaded without problems.

11 February 2022
Unprompted review
Rated 5 out of 5 stars

My best strategic ally.

I came to Atlantic.net in mid-July 2013, when the linux cloud server provider that i was using simply shutdown their services and I lost all my data.
Since then, I have been happy with the quality of the Atlantic.net services, the attention and dedication of the staff who are always ready to help you with any concerns you may have.

11 February 2022
Unprompted review
Rated 5 out of 5 stars

I have used Atlantic for several years…

I have used Atlantic for several years with out any issues, problems or anxiety. Priced better than AWS LightSail which I also have servers in and very local to me in Toronto for my customers. The speed is fantastic and having a development infrastructure live locally is priceless. I highly recommend their infrastructure.

1 December 2021
Unprompted review
Rated 5 out of 5 stars

I recommend Atlantic.Net!

I've been using Atlantic.Net for since 2014.
I had no problems with attacks on their network and the main one, uptime is 99.99999 for real. My server manually restarted only 4x this whole time. I only had to request support twice and was quickly answered. I am a Made in Brazil customer. I recommend Atlantic.Net!

1 October 2021
Unprompted review
Rated 5 out of 5 stars

Reliable provider

I've had a few servers with them over the years. Pricing is reasonable, and the support is very good. When I had trouble with a mail server being classified as spam by Microsoft, they always responded within 24 hours. Highly recommended.

2 July 2021
Unprompted review
Rated 5 out of 5 stars

I've been with Atlantic.net since 2014

I've been with Atlantic.net since 2014. They had an amazing promo at the time and I have been with them ever since. They offered the best deal on the market when comparing quality of service and cloud resource pricing. I haven't had to scale my resources beyond the promo I have and they have honored it for all these years. Any time I had questions about things they were prompt to help. Their IT staff are great and their accounting department as well is great to deal with. I highly recommend Atlantic.net for value. Amazon AWS for me is too expensive and honestly I have not had a pleasant experience with AWS Support, they were slow and didn't understand my issue, yet provided me with a generic response. I've never experienced that with Atlantic.net support staff! Thank you Atlantic.net!

1 July 2021
Unprompted review
Rated 4 out of 5 stars

It's not very encouraging but, they listen.

do not trust. they charge your card and then deny membership without giving any reason or giving you chance to rectify if there is any mismatch in data.

After reaching out to them, they acknowledged the requirements and suggested me ways to get my account approved.

It was very unpleasant initially but it seems they are not as bad.
Thanks guys.

16 June 2021
Unprompted review
Atlantic.Net, Inc. logo

Reply from Atlantic.Net, Inc.

Upon checking your account, it looks like it has been approved. During the sign-up process, a pre-authorization hold was used in order to verify the validity of the credit card. It is immediately canceled on our side, but your bank may hold the funds for 3-5 days. We hope that the issue has been resolved to your satisfaction, and you will consider changing the review. Thank you for your business.

Rated 5 out of 5 stars

The true premium provider

I've been using Atlantic.net since late 2014, and it's one of the most stable servers I've ever used.
I have almost 100% uptime all the time, I just had a quick restart of the Cloud server during all this time probably for some update on the node. Otherwise the service is perfect!
I don't have much to say about support, as I only needed it once so I signed up and I never had problems with the server.

13 June 2021
Unprompted review
Rated 5 out of 5 stars

Stable and reliable

I've being using Atlantic.Net for years. I've never had an issue. My VM is running rock solid with an uptime of over 2 years. Service is stable and reliable. I definitely recommend them!

11 June 2021
Unprompted review
Rated 5 out of 5 stars

Great, solid service

I've been using Atlantic.net for about 6-7 years now running a simple little Django site on a basic instance. Have had no issues whatsoever. In the time I've been a customer I think I've had to reach out to customer service once as I had accidentally locked myself out of my server, and the CS rep was very prompt and helpful.

Have no complaints at all, Atlantic has been just completely rock-solid stable in the time I've used them and very reasonably priced.

9 June 2021
Unprompted review
Rated 5 out of 5 stars

Smooth and affordable experience

As I have been deploying my own projects via Atlantic.Net since a year ago,I've got to say that Atlantic.Net offered me a realiable and easy-to-use user experience.
Unlike other cloud services providers I once used,Atlantic has a simple yet fully functional and easy-to-use control panel, which helped me maintain management while I may have multiple servers online in the same time.
What's more, the price of their servers is rather than affordable considering their high availability and excellent customer service.That's why I choose this platform and keep trusting them.

14 May 2021
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Excellent experience..! I have been using Atlantic.Net's services for years and it is the best provider I've found up to date. Thanks a lot..!

3 April 2021
Unprompted review
Rated 5 out of 5 stars

Solid service for more than 4 years

I have been using Atlantic.NET for around 4 years with a Cloud Server and I have not suffered any single issue, it has been a solid service, it is a bit pricy compared with other options but it is easily compensated by the solid service and pace of mind.

15 January 2021
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

We have 3 VPS with them and we always have a stable service, with competitive price and great customer service. The billing is transparent and super clear.
I'm really happy with the service.

13 November 2020
Unprompted review
Rated 4 out of 5 stars

Signed up with a free promo code

Updated on June 28 2020
After letting this review I was contacted by their support and after a while they solved the issue.
Thank you.

-------

Signed up with a free promo code, indicated my personal details as well as credit card information, also sent a scan of my ID card and hey banned my account.

The message I have got from their support:

Greetings,

After further review we are unable to keep your account active. The information provided is not valid in our systems or matches previous sign up information.
We cannot provide any additional information at this time.

19 June 2020
Unprompted review
Rated 5 out of 5 stars

This is the place to be!

So far I have nothing but praise for atlantic.net. Support is fast and curious. The website is easy to navigate and the server I requested was up and running within seconds. Not to mention the price was right. They're running a promo for the first year free on their 2.1Ghz VPS. :D

31 January 2020
Unprompted review
Rated 1 out of 5 stars
Atlantic.Net, Inc. logo

Reply from Atlantic.Net, Inc.

November 24 Response:
We sent you a request via email to confirm the authorization amount to your credit card, but we did not hear from you. We invite you to signup again but please make sure that you confirm the credit card authorization charge for a smooth process.
Hope this will resolve the issue and the negative review will be removed.
After the signup is complete, please email marketing@atlantic.net and we will be happy to add free credits to your account.
Thank you!

Initial Response:
*****Our signup process at times triggers a review for your own security and to help maintain the highest levels of security for our platform. We do authorize your credit card with a small amount, which is later reversed within 48 hours. Please verify the small authorization charge that was placed on your card. Once you verify, you will have access to the Atlantic.Net cloud platform. Again, thank you for your interest. Please email cloudsupport@atlantic.net, if you need further assistance.***

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