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Atheneum Reviews 

12,703
•
TrustScore 4.5 out of 5

4.6

Business and IT Consulting Agency
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Review summary

Created with AI, based on recent reviews

Considering 1,406 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, professional, and dedicated, making interactions cordial and efficient. Many people found the overall service and user experience to be excellent, noting the smooth process, clear communication, and well-organized consultations. Reviewers frequently highlight the company's professionalism and efficiency in handling engagements from start to finish. However, some customers also noted concerns regarding payment. A few people mentioned that payments were slow or delayed, sometimes taking longer than expected compared to other platforms.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism,... See more

Service

Reviewers mention positive feedback about service, highlighting the smooth and professional consultation... See more

User experience

Customers consistently report positive experiences with the user experience, often describing it as... See more

Payment

Users describe ambiguous interactions with payment, with many reviewers expressing dissatisfaction with slow... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting clear, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It is very nice platform for using people expertise remotely, however sometimes you are relevant and fit for the given survey but system based filters makes you disqualify . which need to be carefully... See more

Rated 5 out of 5 stars

You are polite, professional, and we do not have problems with the payment. The Staff is helpful and I believe you help all your clients and make your company bigger! Congrats.

Rated 5 out of 5 stars

The surveys are always easy to schedule and to do the screener. The range of topics is also interesting. Staff is always helpful and communicates readily and efficiently.

Rated 5 out of 5 stars

Payment was slow in coming but as discussed, so no surprise. The staff were on top of everything and helping in placing with people my expertise would speak to. All in all, a very good experience.... See more

Company details

  1. Business and IT Consulting Agency
  2. Information Service

Written by the company

Atheneum is a leading global insights platform servicing various clients including distinguished strategy consulting firms, renowned investment houses and well known global corporations. Our mission is to provide faster insights to empower our clients’ decision making. Through our AI capabilities we accelerate the decision-making of our clients by connecting them to the world's top professionals and industry leaders. Atheneum is growing rapidly, with 600+ professionals in 11 offices across the US, South America, Europe, Middle East, and Asia.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

13K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 54% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(12,703)

1,455 reviews in the last 12 months

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Rated 4 out of 5 stars

A Reliable and Highly Professional Consulting Experience

The company proved to be highly reliable and professional throughout the consulting engagement I was requested to provide through Mr. Hongbo (Luigi) Xu, Senior Associate, Client Services.

Mr. Xu distinguished himself by his courtesy, professionalism, and reliability, ensuring clear communication and a consistently constructive approach throughout the process.

Overall, I had a very positive experience and appreciated the company’s seriousness, efficiency, and professional standards.

1 July 2026

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