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Atheneum Reviews 

12,915
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,555 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful and professional staff for providing a seamless, well-organized consultation process and maintaining clear communication from start to finish. Consumers note that the team is always polite and highly responsive, making scheduling expert calls quick, easy, and straightforward for everyone involved. However, some people mentioned that the payment cycle can be quite slow, often taking up to four weeks or more to finally complete. A few other people also felt that following up multiple times for delayed disbursements was somewhat frustrating, though many still appreciated the overall professional guidance.

What people talk about most

Staff

Consumers find staff to be positive, professional, and very well organized. Reviewers consistently mention... See more

Service

Customers consistently note positive experiences with service, highlighting professional communication and... See more

User experience

People report positive experiences with user experience, highlighting seamless and fast interactions from... See more

Payment

Clients share ambiguous opinions on payment, with many reviewers reporting quick, reliable, and timely... See more

Customer service

Reviewers highlight positive aspects of customer service, expressing appreciation for the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It is very nice platform for using people expertise remotely, however sometimes you are relevant and fit for the given survey but system based filters makes you disqualify . which need to be carefully... See more

Rated 5 out of 5 stars

Great experience with Atheneum staff at different levels. Service was good, payment was a bit slow (4 weeks or more) but it was not a major problem. Consultation client was of great quality.

Rated 5 out of 5 stars

I was satisfied with the entire process from start to finish. The team was professional, and everything was well organized. What impressed me the most was their communication and efficient coordinatio... See more

Rated 5 out of 5 stars

Great communication and liaison between Expert and client. Set up in the system was easy and protocols for calls are straightforward and easy to follow. No technology glitches observed during calls... See more


Company details

  1. Business and IT Consulting Agency
  2. Information Service

Written by the company

Atheneum is a leading global insights platform servicing various clients including distinguished strategy consulting firms, renowned investment houses and well known global corporations. Our mission is to provide faster insights to empower our clients’ decision making. Through our AI capabilities we accelerate the decision-making of our clients by connecting them to the world's top professionals and industry leaders. Atheneum is growing rapidly, with 600+ professionals in 11 offices across the US, South America, Europe, Middle East, and Asia.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

13K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 48% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(12,915)

1,489 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great People

Great People - the staff coordinating projects are knowledgeable and professional. They help connect experts with the right projects. Combine this with a workable app and the process is smooth from start to finish

2 September 2026
Rated 5 out of 5 stars

Professional and smooth experience

Great experience working with Tina. She was professional, clear and responsive throughout the project, with smooth communication and payment.

2 September 2026
Atheneum logo

Reply from Atheneum

Thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority.

Rated 4 out of 5 stars

There is poor visibility of the payment…

There is poor visibility of the payment value, process, and timing.

2 September 2026
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Reply from Atheneum

In case of any issues, please contact us at expert.relations@atheneum.ai. As a designated division we are dedicated to your needs and are more than happy to assist at any time.

Rated 4 out of 5 stars

Very Professional Experience

Very professional with regards to the scheduling, invoicing and payment. Every call thus far has been seamless and efficient. Looking forward to working with you in the future.

2 September 2026
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Reply from Atheneum

Thank you so much for taking the time to leave an excellent rating. We really appreciate you being part of our global expert network.

Rated 5 out of 5 stars

Valuable Exchange of Knowledge and Best Practices.

It was an extraordinary experience to share my knowledge and expertise, while also learning from others. This benchmarking opportunity was truly enriching and a great way to exchange ideas, best practices, and perspectives.

2 September 2026
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Reply from Atheneum

We’re thrilled that you were satisfied working with us. Your feedback is appreciated, and we hope to engage you in more projects soon.

Rated 1 out of 5 stars

I did not purchase anything from…

I did not purchase anything from Atheneum! Nor am I waiting for a package to arrive…. This looks like an AI generated follow up from TRUST PILOT that does not apply to me !!

2 September 2026
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Reply from Atheneum

Could you please contact us at expert.relations@atheneum.ai? We would like the opportunity to talk and investigate your feedback further. As a designated division we are dedicated to your needs and are more than happy to assist at any time.

Rated 4 out of 5 stars

First

Payment and invite

2 September 2026
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Reply from Atheneum

We really appreciate you taking the time to share your rating with us. We look forward to working with you again soon.

Rated 5 out of 5 stars

Very well organized

Very well organized, clear requirements and punctuality in every appointment.

2 September 2026
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Reply from Atheneum

Thank you so much for sharing your experience with us. We hope to work with you again soon.

Rated 5 out of 5 stars

It is very professional

It is very professional. The people are very courtoues

2 September 2026
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Reply from Atheneum

We’re thrilled that you were satisfied working with us. Your feedback is appreciated!

Rated 5 out of 5 stars

Interesting assignments

Interesting assignments. Good organisation and reasonable payment processes

2 September 2026
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Reply from Atheneum

Thank you again for your feedback. We look forward to seeing you again!

Rated 5 out of 5 stars

People are great

People are great. I wish you pay quicker. 4 weeks is too long.

2 September 2026
Atheneum logo

Reply from Atheneum

We’d like to thank you for taking the time to write this review of our service. We are working on shortening our payment period soon.

Rated 5 out of 5 stars

Detailed & Professional

​Working with Atheneum as an industry expert has been a seamless and highly positive experience. During a recent engagement focused on biomarker lab data commercialization, I was thoroughly impressed by the team's professionalism and quick response times. The consultation was structured, allowing me to effectively translate my background in molecular genetics and oncology into actionable market insights for their client. The entire process—from initial screening to the payment —was trustworthy and competent. I look forward to future collaborations.

2 September 2026
Atheneum logo

Reply from Atheneum

We’re happy to hear that you enjoy working with us. We really appreciate you being part of our global expert network.

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