I've become a big fan of the product and have ordered multiple styles colors. Also, I appreciate their customer service. UPS lost a shipment and they were quick to resend a replacement. Most comp... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Love the clothing tho a bit expensive. I wish they sold on Amazon. Would be nice if they offered larger sizing and a greater color selection. I wish they would consider selling running gear/tights.... See more
Company replied
I normally buy the Aero Brief in large and it is almost too loose so I tried a brief in medium and while it it is a bit tighter around the waist, it I think it fits a bit better. The main thing is th... See more
Company replied
Top tier quality I’ve ever had. It’s like nothing. The aswemove customer service is quick (under 5 minute response) and beyond helpful. I can tell when wearing these that someone who is into fitness i... See more
Company replied
Company details
- Underwear Store
- Activewear Store
- Clothing Store
- Men's Clothing Store
- Sportswear Store
- Sportwear Manufacturer
Written by the company
AsWeMove creates next-generation essentials designed for movement, comfort, and durability. Every piece is engineered to feel weightless while delivering consistent support, wear after wear. We focus on refined design, high-performance materials, and customer support that stands behind every product.
Contact info
United States
- support@aswemove.com
- www.aswemove.com
4.6
Excellent
240 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good underwear
Their underwear is extremely comfortable, light, airy, supportive when it needs it, relaxed when it doesn't. It's on the expensive side, but you definitely get what you pay for with these. And if you have any issues with your order or have questions, they get back to you right away. Their customer service is excellent.
1 July 2026
Unprompted review
Reply from AsWeMove
Thanks so much, BW.
Quickly responded to my inquiry and…
Quickly responded to my inquiry and assured issued a refund because the item order was out of stock.
21 July 2026
Unprompted review
Reply from AsWeMove
Thanks for the 5-star review.
I had an issue with my product and…
I had an issue with my product and after an email conversation it was quickly and professionally handled. I have already purchased more and will continue to add to my colors.
28 July 2026
Unprompted review
Reply from AsWeMove
Hey Jeff. Glad to hear it was handled quickly and efficiently. We appreciate the 5 stars.
Best Product in its category !!!
I’d say…..of all the online retailers, ASWEMOVE has the best timely communication that I have ever come across. Awesome. Great product too.
There underwear isn’t for everyone, however if it suits it’s by far the BEST product in its category. Stars x5 !!!
25 July 2026
Unprompted review
Reply from AsWeMove
Hello, thank you for the incredible review. It means a lot to hear that our communication has stood out, and we're just as happy to know you've found the right fit with AsWeMove. We design every style with a very specific purpose, so hearing that it's the best in its category for you is about the highest compliment we could receive. We truly appreciate your support and look forward to keeping you comfortable for years to come.
Very good customer service by Akie..
Very good customer service by Akie..
23 July 2026
Unprompted review
Reply from AsWeMove
Thank you, Abdul.
I love the fit and feel of these…
I love the fit and feel of these underwear. My wife wants you to make them for women!!!
24 July 2026
Unprompted review
Reply from AsWeMove
Thank you so much, Ryan. We're thrilled to hear they're hitting the mark for you. As for your wife... she's definitely not the first to ask 😄 We'll be sure to pass the request along to the team. In the meantime, thank you for being part of the AsWeMove community and for sharing the love.
Shipping Delay Resolved
They were prompt with a response to my inquiry about delayed shipping, a solution was proposed, and the issue was resolved immediately.
6 July 2026
Unprompted review
Reply from AsWeMove
Hi William. Thanks for the 5-star review regarding our customer service.
Great customer support and products
Great customer support and products. They actually listen to problems and fix them. A bit disappointed Canadian customers are now buying products in USD and have limited availability of sizes and new colors available to Canada. This was not always the case but it seems operations moved from Canada to USA resulting in higher prices and less availability.
20 July 2026
Unprompted review
Reply from AsWeMove
Thank you so much for your thoughtful review and for recognizing both our products and our customer support team. It means a lot to hear that you've felt heard and that we've been able to make things right when needed. We also appreciate you sharing your feedback about the experience for our Canadian customers. We understand how important pricing, availability, and access to new colors are, and we've shared comments like yours with our team. Thank you for being part of the AsWeMove community and for helping us continue to improve.
Premium product
Premium product, though expensive you get what you pay for. Customer service has greatly improved. Sizing is key I have a 32-33 waist and I go back and forth on S and M.
10 July 2026
Unprompted review
Reply from AsWeMove
Thanks so much, Bobby.
This is a great company
This is a great company, from their product to their customer service and responsiveness. The underwear is remarkably comfortable and they have built a great color palette. My favorite is the Recover line and I’m a fan of all the colors. The new Shadow and Jungle are the best. Thanks, team.
13 July 2026
Unprompted review
Reply from AsWeMove
Thank you, Harry.
Great customer service
Great customer service! Response time great and they made everything easy. Good experience and highly recommended
10 July 2026
Unprompted review
Reply from AsWeMove
Thanks for the stellar review, Will.
I was skeptical about the product
I was skeptical about the product. The first pair I got seemed so small I wanted to return it before even trying it on. The online sales rep said I could keep the small size and she would send me a medium, no charge. After wearing both, I realized that these are the most comfortable briefs I have ever wore, in both sizes! They are a bit pricey though, my only complaint.
18 June 2026
Reply from AsWeMove
Hello Greg! Thank you for sharing your experience. Our underwear is intentionally engineered to look much smaller before it's worn, so it's always rewarding to hear that first impression turns into a completely different experience once it's on. We're glad our team was able to help you explore another size, and even happier to hear both worked well for you. We truly appreciate you giving AsWeMove a chance, and we're thrilled to have you with us.
Had my first issue with a seam
Had my first issue with a seam. I called and spoke with Aike, problem solved. Excellent customer service. I don't mind paying a little more for this kind of service.
9 July 2026
Unprompted review
Reply from AsWeMove
Hi Peter. Thank you for your kind words and feedback regarding our customer service.
Excellent Customer Service
The customer service with this brand is excellent. Every email query came with quick and pleasant responses.
26 June 2026
Unprompted review
Reply from AsWeMove
Thanks so much, John.
I’ve worn AsWeMove underwear for a few…
I’ve worn AsWeMove underwear for a few years now. They are so comfortable you forget they are on. If you follow the wading guidelines, the garments last. Gentle cycle, air dry. Simple. Customer service is friendly and responsive. Keep them coming.
8 July 2026
Unprompted review
Reply from AsWeMove
Thanks so much, what a great review.
Reply from AsWeMove
Thanks for the kind words regarding our new site, Craig. Glad you are loving the items.
The thong pouches in the Aspire and…
The thong pouches in the Aspire and dominate are not big enough and stretched out after a few wearings.
18 June 2026
Reply from AsWeMove
Hi Charles! We looked up your account and see you've placed more than 30 orders with us, and we truly appreciate your continued support over the years. We're sorry to see a 1-star review centered on one of our more specialized styles. The Aspire and Dominate Zero Briefs are designed to provide a minimal silhouette, so the fit can feel quite different from our other products. If the pouch isn't giving you the support or room you're looking for, we'd be happy to help you find a better fit with a store credit or exchange. Our Customer Care team is also happy to recommend a style that better matches your preferences. Thank you for giving us the opportunity to make this right.
Great Underwear & Customer Service!
Their customer service is incredible. I've returned products and contacted them about discounts on products. Every time I received emails within the hours (usually minutes) that solved my problem completely.
The underwear is great for working in the heat, especially if you sweat profusely (like me :-P).
7 July 2026
Unprompted review
Reply from AsWeMove
Hi William. Thank you for taking the time to share this! We're so glad our Customer Care team has been able to make every interaction easy and worthwhile. Hearing that our underwear keeps you comfortable even through long, hot, sweaty days is exactly what we designed it for. We truly appreciate your support and look forward to keeping you moving comfortably for years to come.
ASWEMOVE is an incredible innovative…
ASWEMOVE is an incredible innovative company that produces high quality underwear utilizing the latest technology that is safe, unbelievably comfortable beyond anything I have ever worn. In an effort to meet a wide variety of personal desires for style and fit, they have expanded their line of offerings in a very responsive and thoughtful way. Customer support is second to none. I give them my highest recommendation !
1 July 2026
Unprompted review
Reply from AsWeMove
Thank you, Robert.
When you are 75 years old
When you are 75 years old, finding underwear that actually fits anatomical needs of support without being too restrictive is very important. So finding AsWeMove was a Godsend. Almost a year after my most recent purchase three pairs started to separate.
Now another thing about being 75 is that mustering the bandwidth to approach customer support electronically can be daunting. So I put it off until I simply responded to an email sent to me with pictures of the recently laundered underwear and a query.
I was pleasantly surprised that I was responded to quickly and positively.
AsWeMove asked a couple of questions (no forms to complete) and they are sending replacement items.
If you are an old guy searching for underwear that supports your most intimate body parts, AsWeMove won’t leave you hanging!
1 July 2026
Unprompted review
Reply from AsWeMove
James, thank you so much for sharing your experience. It means a lot to hear that AsWeMove has made such a positive difference in your comfort, especially after trying so many options over the years. We're also glad our Customer Care team could make the warranty process simple and stress-free. We believe getting help should be just as comfortable as wearing the product, so your kind words really mean a lot. Thank you for trusting us, and here's to keeping you supported for many years to come.
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