Aston Bradley Reviews 13

TrustScore 2 out of 5

2.0

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Company details

  1. Real Estate Agents

Information provided by various external sources

Specialists in the provision of Sales, Lettings and Property management. Services available include: Sales, Lettings, Commercial Sales, Commercial lettings, EPC'S, Mortgages, Charted Surveying and more. To see how we can assist you, contact our team today or drop into branch.


Contact info

2.0

Poor

TrustScore 2 out of 5

13 reviews

5-star
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1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Hi very HAPPY

Hi
I am really very HAPPY the way that everything was handled
Her communication was fantastic respected her appointments and what she said
I could have given her more than 5 stars
Thank you
Ramatoulaye Ba

2 August 2022
Unprompted review
Rated 1 out of 5 stars

Unprofessional service

I saw Aston Bradley posted the new property advertisement on their own web site on April 1, Friday. I called on Monday speaking to them regarding the apartment renting. The reception put down my name and contact number, saying another agent would call me back tomorrow. No one contacted me next day, so I called on Wednesday and talked to the same receptionist. She said the agent was sick, but she would let agent to call me. I still didn't hear anything from them, so I called on Friday, April 9. I got the answer machine saying their opening time, saying Friday close at 12:45 to 1:45. I called after 2:15 PM, but no one picked up the phone. This Tuesday April 12 morning, I called again. The same receptionist answer my call. I told her that I was interested in the same apartment and wanted to book the viewing. She told me the apartment was on the process of offering, so it couldn't offer any viewing. I explained to her that I didn't hear any contact from your agent regarding this apartment. It was not right that the agent did not give me the contact regarding the renting, then offer the apartment for somebody else. The agent is very unprofessional to deal with clients and the people working there were not enthusiastic toward their jobs.

13 April 2022
Unprompted review
Rated 1 out of 5 stars

Very unprofessional staff who work…

Very unprofessional staff who work here. I called on numerous occasions to chase up on a offer I placed. The agent was rude and no courtesy to even call or message with an outcome. Every single time I have had to call and chase things. Staff need to attend a customer service class and to deal with customers regardless of the outcome. Would never recommend .

23 October 2021
Unprompted review
Aston Bradley logo

Reply from Aston Bradley

Thank you for your feedback. According to our system, you were contacted prior to the sale of the property to invite you to place a 'best and final' offer. As we did not receive a response from yourself, the property was sold to an alternate party. We appreciate your disappointment and wish you the very best in your future property endeavours.

Rated 5 out of 5 stars

Property Management

As a Landlord, I have used property Agents in the past who have been unprofessional and could not care less about the properties under their management. Aston Bradley is the total opposite, one of a kind. The properties both Commercial and Residential under the management of Aston Bradley have been managed professionally, with the utmost attention keeping tenants and Landlord extremely satisfied, very few Agents can deliver this level of service. I have no hesitation in recommending Aston Bradley and continue to enjoy a fruitful relationship.

17 January 2019
Unprompted review
Aston Bradley logo

Reply from Aston Bradley

Thank you so much for your kind review! We're very happy to hear that you are satisfied with our service and would like to take this opportunity to thank you for your custom and support. We look forward to continuing to work with you in the future. Kindest regards - Aston Bradley

Rated 3 out of 5 stars

Slow response to queries.

As a landlord one of my main concern is that Aston Bradley is not as efficient at responding to request for information, via email.

27 December 2018
Unprompted review
Aston Bradley logo

Reply from Aston Bradley

Hi Jennie. Thank you for your feedback. We would love to know how we could improve our services so, if you can, please send me a message at edgbaston@astonbradley.co.uk so we can look into this further for you. Kindest regards - Aston Bradley

Rated 5 out of 5 stars

I live in London and was worried about…

I live in London and was worried about letting out my property in Birmingham but Mr.Ali, Miss Aliya , Miss Ola and rest of the team in the office been very supportive and helpful right from the start. Now it's been fourth month that I let out my property and I really dont have any worries as the team look after my property and tenants, like their own.
Really thankful for you lot help and support. Highly recommended estate agents without any doubt.

26 December 2018
Unprompted review
Aston Bradley logo

Reply from Aston Bradley

Thank you so much for your kind review! We're glad that you are happy with our service and we look forward to continuing to work with you in future. Kindest regards - Aston Bradley

Rated 5 out of 5 stars

Excellent and professional team.

Excellent and professional team.
Highly recommend Aston Bradley for all your property related needs.

Great service and always helpful..

21 December 2018
Unprompted review
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Reply from Aston Bradley

Thank you for your review Akiel! Your recommendation means a lot to us. Kindest regards - Aston Bradley

Rated 5 out of 5 stars

Excellent service

Excellent service. On time every time!

19 December 2018
Unprompted review
Aston Bradley logo

Reply from Aston Bradley

Thank you so much for your review Zeeshan! We're so glad that you're happy with our services. Kindest regards - Aston Bradley

Rated 5 out of 5 stars

I purchased my property through Aston…

I purchased my property through Aston Bradley, they where very helpful throughout the process. I would recommend using their services to all.

19 December 2018
Unprompted review
Aston Bradley logo

Reply from Aston Bradley

Thank you so much for your kind words. We are very pleased to hear that you are happy with our service and look forward to working with you again in future. Kindest regards - Aston Bradley

Rated 5 out of 5 stars

Best in the business by far

Best in the business by far. Never had issues with these guys they been looking after my property for almost 10 years. Not one bad word to say. Thank you for everything.

19 December 2018
Unprompted review
Aston Bradley logo

Reply from Aston Bradley

Thank you so much for your kind review! It's been a pleasure to work with you and we look forward to working with you again in future. Kindest regards - Aston Bradley

Rated 5 out of 5 stars

Exellecent service

Whenever I have a problem aston Bradley always helps out

Thank you
Guys

19 December 2018
Unprompted review
Aston Bradley logo

Reply from Aston Bradley

Thank you so much for your kind words Mr Mahmood! We're very glad that you're happy with our service and we look forward to working with you again in future. Kindest regards - Aston Bradley

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