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assemblyhotels.com Reviews 

1
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TrustScore 3 out of 5

3.2

Coworking Space
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Company details

  1. Coworking Space

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3.2

Average

TrustScore 3 out of 5

1 review

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3.2

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(1)

1 review in the last 12 months

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Rated 1 out of 5 stars

Poor Rip Off Customer Service

I was pointed to this hotel by booking.com after I needed an hotel to see my daughter and I thought I would surprised her and spend my savings on three visit to London.

Alas. I booked the first week available in December. I checked the email later to confirm the booking only to find it has been done in 2026. It is my error. I admit. But this hotel as refused to refund my money even though it's 14 months from now and less then 24 hours have passed for the transaction.

I find this very unreasonable, but there attitude is tough, not our problem. T&C's say no refunds.

Yet another hotel which just wants to take your saved money and not care about the customer service.

9 October 2025
Unprompted review

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