Aspireglobal Reviews 

33
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TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

Let me gamble over 5000 pounds over 20 sites during the course of lockdown.This is while self excluded with them directly and also GAMSTOP registered. No verification anything. In breach of UKGC LIcen... See more

Rated 1 out of 5 stars

Absolutely awful they have allowed me to deposit £1000s and £1000s over several of their sites. I withdrew £2000 from plaza royal casino on 22/08/23 & £1198 from lucky thrillz on 22/08/23 they disable... See more

Rated 1 out of 5 stars

PLEASE stay away from all CASINOS these VERY VERY BAD operators control. They operate False missleading promotions and have NO good service levels at all. They are consistant with their exceptio... See more

Rated 5 out of 5 stars

I’m not sure why there’s all these 1* reviews, I won £9000 over the weekend and it’s in my bank account now. My biggest ever win and I’m very happy! I have to point out that their responsible gaming t... See more

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2.3

Poor

TrustScore 2.5 out of 5

33 reviews

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2.3

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(33)

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Rated 1 out of 5 stars

Absolutely awful they have allowed me…

Absolutely awful they have allowed me to deposit £1000s and £1000s over several of their sites. I withdrew £2000 from plaza royal casino on 22/08/23 & £1198 from lucky thrillz on 22/08/23 they disabled all of my accounts and still haven't paid me the money. I have emailed every day and just had the same responses 'it's with the finance department' they have caused me serve financial difficulty and also loads of debt and can't pay the amount I withdrew just keep trying to fob me off.

22 August 2023
Unprompted review
Rated 5 out of 5 stars

So far never had an issue with these

So far never had an issue with these, I've deposited i, ve won I've withdrawn had my money back in account, i've lost bets which of course is part of gambling but always had my free bets, yeah sometimes the free bets don't show on bet slip but if you kindly ask the staff to sort it out they always have for me.

The only thing I wish was different was the bank fees to deposit and withdraw other than that I have nothing negative to say about Aspire Global

2 June 2023
Unprompted review
Rated 1 out of 5 stars

Morally corrupt

I noticed Betition (run by Aspire Global) were making unfair deductions from my winning horse racing bets (some of them in races with no non runners). I complained in December 2022 but Betiton just stalled me for almost three months until IBAS got involved. Once IBAS took up my complaint, Betition admitted that they had unfairly deducted money from 10 of my 11 winning bets.
Betition claim they had a software error which was making the incorrect deductions but that they have now fixed it.

They are breaking the terms of their gambling licence in two ways :-
They do not deal with complaints within the 8 week maximum specified in their licence.
They are aware of a software error affecting all customers who have placed horse racing bets but they are not telling them (unless they complain).

Basically, they are aware that they have stolen money from their customers but they won't give it back unless you notice and are prepared to wait three months and make a claim with IBAS.

30 December 2022
Unprompted review
Rated 1 out of 5 stars

Not to be trusted!

Aspire global confiscated my winnings and I logged a complaint. Anyway they were found to be in breach of terms and conditions so had to pay me half of my winnings.. £780. Friday the 3rd I was promised the money within 3-5 BANKING days. Lo and behold this has not happened. I have emailed and called several times and I am being ignored. Really not happy! I want my money that is rightfully mine!!

10 February 2023
Unprompted review
Rated 1 out of 5 stars

be aware

a. g communication, s tried to set up a direct debit on my friend's bank account what's all that about??? never heard of ANY gambling site try that

22 September 2022
Unprompted review
Rated 1 out of 5 stars

FIRSTLY IN MY OPIONION THE REVIEW LEFT…

FIRSTLY IN MY OPIONION THE REVIEW LEFT I’m not sure why there’s all these 1* reviews, I won £9000 over the weekend and it’s in IS A FAKE REVIEW THEY CLAIM TO NOT PROCESS WITHDRAW ON A WEEKEND.. THEY ARE IN BREECH OF THERE LICENCE BY ONLY ASKING FOR DOCUMENTS AFTER I HAVE WIRTHDREW 300 POUND WITHDRAW AND WAITED NEARLY A WEEK IVE WON ALOT MORE FROM OTHER COMPANIES AND HAD IT WITHIN 10 MINS

29 October 2022
Unprompted review
Rated 1 out of 5 stars

Aspire Global break the terms of their gambling licence

I've just read a review of Betiton (operated by Aspire Global) in which the reviewer commented that their customer service staff are knowledgeable !!

Their customer service is actually contracted out to a third party company who provide support for many different businesses (many of them not gambling related). In my experience they know almost nothing about betting and can't answer the simplest of questions. They always say, 'we will raise the issue with our sportsbook provider and they will email you'. My advice would be don't hold your breath waiting for that email as you are unlikely to receive one. They don't process complaints within 8 weeks even though that is the maximum allowed by their gambling licence.
I've been betting for over 20 years and their customer service is, by a long way, the worst I've ever experienced.

17 October 2022
Unprompted review
Rated 1 out of 5 stars

Aspire Global horse racing bet deductions

I placed a bet on horseracing with Bettarget. My horse was the 5/1 favourite. When they settled the bet. They changed the odds to 10/11 !!!!! There were a couple of long shot non runners so I expected a small rule 4 deduction. It took me three months and the involvement of IBAS to get Bettarget to settle my bet correctly. What was very interesting is that they sent IBAS an email which basically states that their rule 4 calculation process is wrong. Probably anyone who has had a horse racing bet with them (or any other Aspire Global brand) is likely to have had money falsely deducted from winning bets

Since they admitted that their rule 4 processing is not working, I checked my Hopa account (also run by Aspire Global). I found 68 bets where Hopa had changed the odds of my bet AFTER I bet. Some of them may be genuine rule 4 deductions but, as they have admitted that their rule 4 processing doesn't work, I have asked them to explain why they have deducted money.

That was over a week ago. My previous experience with Bettarget would suggest that I will probably not get a response from Hopa within the maximum 8 weeks specified in their gambling licence so I have already registered a claim with IBAS.

4 October 2022
Unprompted review
Rated 1 out of 5 stars

Shocking company do not know how they…

Shocking company do not know how they have licence to run all this casino they worst out don’t use these cow boys I am doing very I can to get the site s..t down I waiting for three withdrawal off total 18k ant hard anything….
Spoke chat now they asking if I compatible with my gambling and prod off income
Which beach of the license rules and regulations..
I have only deposit £222
Marking it hard as possible to get money out but ok robbing you take money with no questions

23 July 2022
Unprompted review
Rated 5 out of 5 stars

I’m not sure why there’s all these 1*…

I’m not sure why there’s all these 1* reviews, I won £9000 over the weekend and it’s in my bank account now. My biggest ever win and I’m very happy! I have to point out that their responsible gaming team contacted me by phone to make sure my playing was within limits and I really appreciated that. Great service from a great casino.

14 June 2022
Unprompted review
Rated 1 out of 5 stars

PLEASE stay away from all CASINOS…

PLEASE stay away from all CASINOS these VERY VERY BAD operators control.
They operate False missleading promotions and have NO good service levels at all.
They are consistant with their exceptionally bad service at all casinos they run.
You know there is a problem when you cannot deposit due to their non service.
All casino review companies rate them well but they are total criminals

29 October 2021
Unprompted review
Rated 1 out of 5 stars

Let me gamble over 5000 pounds over 20…

Let me gamble over 5000 pounds over 20 sites during the course of lockdown.This is while self excluded with them directly and also GAMSTOP registered. No verification anything. In breach of UKGC LIcensing conditions. Took complete advantage during the pandemic. They say it is all my fault....no reply to emails or complaints. Will be taking further.

15 April 2021
Unprompted review
Rated 1 out of 5 stars

Terrible customer support

Terrible customer support, when asking for the support to freeze my account, while waiting for my winnings to be paid, the support declined that and so I went a few days later and played my winnings and never recovered from that. This was the last nail in my coffin. I will never ever play on any casino that is managed by them they are thieves and do not care about anything else than making money.

17 February 2021
Unprompted review
Rated 1 out of 5 stars

Aspire Global Inc are thieves!

I had been playing on an online gaming site for many months and had a great experience with the staff, services, deposits, withdrawals and tailored bonuses...until they switched platforms and joined Aspire Global Inc. Since the transition it has seriously been a total nightmare. They basically refuse to pay out, customer service is a bad joke and they lie consistently. These crooks essentially highjacked the casino that I had previously enjoyed rendering it virtually useless and totally dishonest. Please, please, please stay away from any casino that is under the auspices of Aspire Global Inc. They will only steal your money and cause you endless grief.

16 February 2021
Unprompted review
Rated 5 out of 5 stars

You should really get this out!!

You should really get this out!!! We want human rights like all others. Aspire Global is just one of many parasites and scavengers in kahoots with the government world over! The truth is that we slot players wants out, but the casinos are just popping up one and another. At least 1500 operative online casinos makes it impossible to live. Aspire Global is a very scary company with lines to La cosa nostra and gangs in East Europe connected to organized crime. The government do not care about us! We want out and we want to live. Make the opt-out register so can these scavengers seek fortune elsewere. I really hope these people are torned apart from inside - as I never ever was hateful and sceptic, these people really found hatred in me. Just the fact that it is amost impossible to do a single withdraw is shameful. As for Norsk Tipping if you win, the money is already on the way to the bank account. For Aspirw Global you can forget to see your mobey again.

29 December 2020
Unprompted review

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