Aspire Products Reviews 147

TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Appalling way to conduct business, as with a previous review I had placed a balloon order for delivery on a specific day (for my wedding), I received an email confirmation and they gladly took my mone... See more

Rated 5 out of 5 stars

This company sent us free samples before we purchased which was great. Once we ordered, our proofs were sent through within about an hour which was so fast and then I made several amendments which wer... See more

Company replied

Rated 1 out of 5 stars

My partner ordered a balloon for my birthday on the 19th September, he got another email to confirm the balloon is exactly what he wanted, he obviously message back confirming it was fine. The deliver... See more

Rated 1 out of 5 stars

Place cards advertised as Gold font, arrived with orange coloured font. Dog eared, white spots on font, white card showing at base of some cards. To make matters worse, Birthday Invitations for someon... See more

Company replied

Company details

  1. Graphic Designer

Information provided by various external sources

At Aspire, we design and print Premium Personalised Cards including Invitations, Thank You & Announcement Cards? As well as this, we have also released our own Motivational Water Bottle to help you track your own water intake and stay in top health!


Contact info

3.1

Average

TrustScore 3 out of 5

147 reviews

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Rated 1 out of 5 stars

Where do I start with the company total…

Where do I start with the company total and utter joke purchased a bed well today was my lucky day as my bed came what a total waste of time there are parts missing from the box the bed is of very poor quality and best of all they don’t reply to emails also one minute the telephone is working after I was on hold for over an hour this morning now it’s not working again don’t waste your time or money with this company

1 April 2022
Unprompted review
Rated 1 out of 5 stars

Some things never turn up!

Ordered a few things back in March, only 2 items arrived and very poor quality. I queried my remaining items to be asked to give a photo of the packaging that I no longer have die to it being months ago. I didnt ever get a reply. I will be opening a dispute on PayPal. I will never buy or reccomend anyone to this company.

14 November 2020
Unprompted review
Rated 1 out of 5 stars

Appalling way to conduct business - do not use

Appalling way to conduct business, as with a previous review I had placed a balloon order for delivery on a specific day (for my wedding), I received an email confirmation and they gladly took my money but nothing turned up as it should have. The emails bounce back, the website is closed down and the phonelines don't work. I'm now trying to dispute the transaction to get my money back. However it looks like they're still trading via another business. Shameful.

10 October 2020
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER

My partner ordered a balloon for my birthday on the 19th September, he got another email to confirm the balloon is exactly what he wanted, he obviously message back confirming it was fine. The delivery was due today for my birthday tomorrow, this was a £31 ORDER. Today came and we’ve not received anything. My partner has emailed them to get the email returned back, we have clicked on their Facebook page which is now non existent and website which is also again non existent. We have message their Instagram page which seems to be up and running and had no reply back.

1 October 2020
Unprompted review
Rated 5 out of 5 stars

I ordered a product but I found out it…

I ordered a product but I found out it was going to come 5 days late since I had to confirm if the products was okay but I didn't because I didn't get the email. After contacting them about it and pleading them to do something about it, they said they would try their best but it will be five days late. I was so surprised when the produce came the NEXT day after contacting them and not after 5 days. These people are so reliable and helpful and will always ensure their customers are satisfied. Will definitely order again.

16 August 2020
Unprompted review
Aspire Products logo

Reply from Aspire Products

Thank you for the rating. Our team continually improves not only to enhance our services but to exceed client's expectations. We would be delighted to serve you again. Please don't hesitate to send us a message anytime. Have a great day and be safe xxx

Rated 1 out of 5 stars

Disappointed

I ordered a mask for a friend with the bottom half of her face, in the pictures advertised, the print covers the whole mask, when mine arrived , the photo has been put on covering only half of the mask, not the same as the advertisement, looks ridiculous, VERY disappointed!!

1 August 2020
Unprompted review
Aspire Products logo

Reply from Aspire Products

We are really sorry about this. We have sent you a private message regarding your concern. Thank you.

Rated 5 out of 5 stars

Excellent quality and Service!

I am always a little wary of ordering online but I would certainly recommend Aspire! The quality of the item I ordered was of really good quality and the service and delivery was excellent and really prompt. Whilst I did have a problem with an item being incorrect, this was swiftly corrected without any issue which gives me confidence to purchase from Aspire in the future!

3 June 2020
Unprompted review
Aspire Products logo

Reply from Aspire Products

Thanks so much for sharing your experience with us and for leaving us a great review! We're thrilled to receive such a great rating. We use valuable feedback like yours to deliver an even better experience. Please don't hesitate to send us a message anytime. We look forward to doing more future transactions with you. We can't wait to hear from you again. xxx

Rated 5 out of 5 stars

Good Company

I was recommended by a friend to use this company and they did not disappoint. Fast delivery, quick to respond to my queries and the product is high quality. Would definitely recommend to everyone.

23 May 2020
Unprompted review
Aspire Products logo

Reply from Aspire Products

Thank you for your wonderful review. We are glad we meet your expectations. Please don't hesitate to send us a message anytime. We can't wait to hear from you again.

Rated 4 out of 5 stars

So efficient..1st class

So efficient... and even managed to get them sent out the same day as the order

17 April 2020
Unprompted review
Aspire Products logo

Reply from Aspire Products

Thank you so much for your order! We hope you are well and safe. We are looking forward to future transactions with you! xxx

Rated 5 out of 5 stars

Great food diary!

Prompt delivery, well packaged. Diary is good quality, looks nice and the layout inside includes everything you need.

10 April 2020
Unprompted review
Aspire Products logo

Reply from Aspire Products

Thank you for sharing this review. We hope our product can assist you to achieve your goals.

Rated 2 out of 5 stars

One photo is clear and the other one is…

One photo is clear and the other one is all smudged and squished together not clear at all. Also the live chat woman is not helpful and ignores any problem only good thing is price but not good product this time

8 April 2020
Unprompted review
Aspire Products logo

Reply from Aspire Products

Hello, Thank you for your honest feedback. This has been heard and noted. It will help us improve so that these cases won't eve happen again. We hope to hear from you again. Thank you

Rated 5 out of 5 stars

Fantastic service

Fantastic service! High quality, fast delivery and great value for money!!
Will be ordering again soon!

2 April 2020
Unprompted review
Aspire Products logo

Reply from Aspire Products

Thank you for this feedback. We are glad you are highly satisfied with our products and services. We only serve the best quality products and services to our valued customers.

Rated 5 out of 5 stars

1st Birthday invitations

Great communication and great end product, very happy!

17 March 2020
Unprompted review
Aspire Products logo

Reply from Aspire Products

Thank you so much! We're glad to be a part of your celebration! We hope you order from us again soon.

Rated 5 out of 5 stars

Excellent service

Excellent service, patiently allowed me to edit the design until I was entirely satisfied. Delivery arrived promptly and well packed. So impressed ordered again straightaway. Well Done Aspire Products.

13 March 2020
Unprompted review
Aspire Products logo

Reply from Aspire Products

Thank you for this wonderful review. We are glad you are highly satisfied with our products and services. We can't wait to hear from you again.

Rated 5 out of 5 stars

Very easy to use and the service was…

Very easy to use and the service was extremely fast and efficient. I bought christening invites and have had a lot of compliments about the invite, how professional and nice it is. Would definitely use aspire again.

11 March 2020
Unprompted review
Aspire Products logo

Reply from Aspire Products

Wow! Thank you so much for this wonderful feedback. It made our day. We will do our best to improve. Thank you for trusting us. We hope to hear from you soon.

Rated 5 out of 5 stars

Quick service and lovely product

11 March 2020
Unprompted review
Aspire Products logo

Reply from Aspire Products

Thank you for leaving us a positive review. We really appreciate it. We are only doing our best to provide the best products and services to our valued customers. We hope to hear from you again.

Rated 4 out of 5 stars

It arrived very quickly but lost a star…

It arrived very quickly but lost a star as it's not much room to put most of my writing in there but I will use it

9 March 2020
Unprompted review
Aspire Products logo

Reply from Aspire Products

Thank you for your honest feedback. Our customers' service will strive more to improve to meet your expectations. Please don't hesitate to send us a message anytime.

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