ASPHALTGOLD Reviews 

Ordered trainers from them last week, they arrived today and there great. Love them. Thank you 👌

My first time shopping here and not last.
Legit, had a pair of shoes on stock even that was sold out at SNKRS after few minutes, and very fast delivery from Germany to Denmark.

👏

Great website , great service

Very pleased with my first order. Dispatched quickly, good visibility on tracking and shoes were as advertised. Would recommend

I reached out to Asphaltgold on September 26 about a package I never received and completed a required recipient declaration for DHL on September 30. Since then, despite multiple follow-up emails, I've had no response. It’s been over a month now, and I'm left without any update. Extremely disappointed with the unprofessional handling of this issue.

Don't buy here!!!

Didn't receive my refund when i returned my order. Even when I showed the Track and Trace and Proof from parcel that de order is delivered. This shop is a SCAM!

They tell you that they didn't receive and don't answer your emails when you want a solution.

I recently had a very frustrating experience with Asphaltgold while trying to return a pair of shoes. After waiting far too long for my order to arrive, the shoes finally came – but with a visible defect. When I tried to initiate the return, the website wouldn’t let me proceed, seemingly due to a timing issue caused by the delayed delivery.

To make matters worse, I reached out to customer service over a week ago, but the responses have been slow and unhelpful. I’m left feeling extremely frustrated and disappointed, especially given that this could have been easily resolved with better support and a more efficient return process.

Good experience.
I bought sneakers, and they arrived quickly and promptly.

Terrible customer service. Sent pack a pair of shoes (which I had to pay for), then got the pair sent back to me for no reason. I have been trying to reach them to resolve this ever since. Called multiple times but they never answer + sent 4 emails. No response. Nothing. Crickets.

Bought New Balance trainers, received them on the 5th day after I placed the order. Absolutely love the trainers and I got them at a great price. I will definitely be shopping here again.

More than a month since my order and still nothing.

Careless customer service. They do not reply to my e-mails, delete the comments I leave on their Instagram to ask for some news.

They do not care about their customers satisfaction.

I do not recommend buying from them.

In case their customer service read my review, here is my order number AG43772068. Now please act and find a solution.

Thank you

Fast and good delivery with updates from couriers all the way - Can only be recommended. I will definitely buy here again.

Kind regards
Thomas
Denmark

From a variety point of view they are one of the best shops online, as well as from a delivery standpoint where everything went always smooth.

Made my order on tuesday and on friday it’s not shipped yet. I just receive an e-mail on tuesday that said thank you for the order, that’s it.

I returned a parcel 4 months ago and have not been refunded! They say they never received the parcel when DHL even provided the name of the person who signed for it. I sent several emails with the proof of delivery provided by DHL and nobody ever replied. On the phone there's always an answering machine in German asking you to send an e-mail. I lost 100€ plus the price of delivery, which is not free!!! You are dishonest!!!!!! Run away if you don't want to lose your agent.

Fast and good! Very happy I made my order here!
I live in the Netherlands and it only took 3 days, it was packed good and with a thank you note!

Perfect I found the colour I was looking for from new balance 530 on this site & quick delivery

Great items and Amazing customer service. I ordered multiple times here and the shipping is always superfast.

My last order was the wrong one (my mistake) and I emailed them to cancel it. However, I ordered on the weekend and they already shipped before they could read my email. They responded immediately this morning and came up with a great solution.

100% ordering here again.

I would appreciate it if you could indicate a delivery time when ordering.
Along the lines of "ordered today, delivered tomorrow"

Loved that I found these insane shoes with a amazing discount, forever grateful! And the "thank you" card really surprised me! Will be ordering again from here!