Aspects Holidays Reviews 

922
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 562 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are extremely helpful, polite, and always available to answer any questions or inquiries during the stay. People also appreciate the smooth and easy booking process, which makes planning a holiday completely stress-free from the very beginning right up to finish. Furthermore, consumers frequently praise the fantastic locations of the holiday homes, situated very close to pristine beaches and local town amenities. However, some customers also noted occasional issues with property details differing from online advertisements or experienced a disappointing lack of welcome items upon arrival.

What people talk about most

Staff

People report positive experiences with staff, highlighting that team members are extremely friendly, polite,... See more

Holidays

Clients share positive opinions on holidays, noting that properties are consistently clean, bright, and... See more

Booking process

Reviewers express strong satisfaction and appreciation regarding the booking process, frequently highlighting... See more

Service

Consumers find service to be exceptionally positive, describing staff as helpful, professional, and friendly.... See more

Location

Reviewers highlight positive aspects of location, frequently describing properties as ideal and situated... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great communication and excellent customer service. This year we decided to pay for our holiday in monthly installments which made it so much easier. We stayed at Seven Dunes Atlantic Bay in Per... See more

Company replied

Rated 5 out of 5 stars

The organisation was perfect. The first venue wasn’t up to your normal standard (review already submitted). The second venue in Bude was absolute perfection. Canal Side no 5 was absolute heaven. T... See more

Rated 5 out of 5 stars

We enjoyed our holiday in Mousehole. We were informed of everything before we arrived like the parking arrangements and key safe etc. As a company Aspects are brilliant.The staff there are very frie... See more

Company replied

Rated 5 out of 5 stars

Location location location. Every little detail was there to cater for our needs and more. Beautiful place with well thought out presentation and character. Making every person's visit feeling like th... See more

Company replied


Company details

  1. Self-Catering Accommodation
  2. Cottage Rental
  3. Holiday Accommodation Service
  4. Holiday Home
  5. Vacation Home Rental Agency
  6. Vacation Rental

Written by the company

Established in 1989, Aspects Holidays has been letting self-catering holiday cottages in Cornwall ever since. Offering a wide variety of self-catering holiday homes across the county, from sea view apartments to cosy cottages in the countryside, there’s something for everyone. With local offices in Hayle, St Ives, Porthleven, Penzance, Perranporth, Bude and Mevagissey, this Cornish company has a local and friendly ethos, ensuring they're always nearby if you need them. Proudly B Corp Certified.


Contact info

Cornwall's local holiday letting agency

Take a look at our collection of holiday cottages across Cornwall

4.9

Excellent

TrustScore 5 out of 5

922 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.9

All reviews

(922)

582 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly holiday company

Aspects holidays were very easy to talk to and listened to our requirements. The chalet was clean and well furnished as well as being in a beautiful situation.
Would definitely recommend Aspects Holidays.

13 July 2026
Rated 4 out of 5 stars

Holiday at Aydas Rest

Recently booked a seven day stay at Aydas Rest through Aspects Holidays. Booking process was very easy and confirmation of the booking was very quick. Great range of accommodation available and pricing structure very clear. The property was as described but the beds in the second bedroom had been made up as a double not two singles as requested by phone prior to the holiday. Emailed Aspects Holidays and this was rectified the same day. Great customer service and will certainly book with them again

12 July 2026
Unprompted review
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Reply from Aspects Holidays

Thank you for taking the time to send in your review. We are so sorry again that the notes on how you wanted the beds made up, hadn't been picked up by the cleaners; we appreciate the frustration of arriving to find such instructions not followed. We are so pleased to hear that everything else during the booking process went nice and smoothly for you and hope you had a great time here. Aspects Holidays

Rated 5 out of 5 stars

Easy booking

Fabulous place to stay in and very easily to book.

10 July 2026
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Reply from Aspects Holidays

Thank you so much for the lovely review, Alexander. We're so glad that the booking process was simple and that you enjoyed the property! We hope you had a wonderful holiday and that we will be welcoming you back to Cornwall soon ☺️

Rated 5 out of 5 stars

Spindrift was like a home from home

Spindrift was like a home from home. It had all the items you'd have at home and it was furnished beautifully and had lovely finishing touches.
The bed was very comfortable and had plenty of storage space in the bedroom.
The view was exceptional and the welcoming gift of scones, cream, jam, milk was lovely.

4 July 2026
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Reply from Aspects Holidays

Hi Marie, thank you for leaving such a lovely review! We're so glad that the property had everything you needed, and we hope that you created some wonderful new memories at Spindrift. We hope to welcome you back to Cornwall soon! ☺️

Rated 5 out of 5 stars

A slice of heaven

Parking my wife has Parkinson,a view, clean and well equipped. The location.

13 July 2026
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Reply from Aspects Holidays

Hi Jonathan, thank you so much for leaving such a positive review. It's lovely to hear about the highlights of your trip, and we are so glad that the property made for such a wonderful vacation for you and your wife. We hope to welcome you back for another easy and relaxing holiday soon ☺️

Rated 5 out of 5 stars

We have used this company now for at…

We have used this company now for at least
8 years.
Nothing is too small for them , it gets sorted in a prompt time.
The staff are all helpful , polite and personable.
Nothing is a trouble to them.
They are there to help , even with the little things.
We would recommend this company in a heartbeat

6 July 2026
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Reply from Aspects Holidays

Wow, thank you for such a glowing review! And thank you for choosing to book your holidays in Cornwall with us. We are delighted to hear that you have had such wonderful interactions with our team, and we hope to welcome you back again soon.

Rated 5 out of 5 stars

Aspects, five star company!

Aspects are our go to holiday let company for Cornwall every year. Friendly and efficient service, great website, easy to book online. Value for money.

13 July 2026
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Reply from Aspects Holidays

Thank you, Janet, for such positive feedback and for choosing to book with us; it means a lot! We hope to welcome you back again soon.

Rated 5 out of 5 stars
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Reply from Aspects Holidays

Thank you for your feedback, Mark. We pride ourselves on our communication and customer interaction, so it's pleasing to hear you found our team easy to deal with. We look forward to seeing you again next year.

Rated 5 out of 5 stars

Good clean accommodation great sea…

Good clean accommodation great sea view, well situated

6 July 2026
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Reply from Aspects Holidays

Hi Pamela, thank you for your comments. We're pleased to hear you liked the property; the sea view is beautiful from its vantage point. We hope to welcome you back to Cornwall again soon.

Rated 5 out of 5 stars

Love the house

Love the house, great for multi generational holiday. Close to beach and quiet and peaceful.

13 July 2026
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Reply from Aspects Holidays

Thank you for your lovely feedback, Suzanne. We're so glad you and your family liked the house as much as we do; it is beautiful! We hope to welcome you back to Cornwall again soon.

Rated 5 out of 5 stars

Good service throughout

Good service throughout. No complaints at all.

13 July 2026
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Reply from Aspects Holidays

Thank you, Jill! That's lovely to hear, and we hope you enjoyed your holiday in Cornwall.

Rated 5 out of 5 stars

Aspects holidays are Amazing

I have been dealing with Aspects Holidays for many years now. We love this part of Cornwall and visit as often as we can and would only ever deal with this holiday company. The staff are all extremely friendly and helpful. Booking is easy and any issues appertaining to a property are dealt with immediately by Aspects. I could not recommend this company highly enough. Thank you

4 July 2026
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Reply from Aspects Holidays

Thank you for this glowing review, Lorraine. We're so glad to have helped you with your holidays in Cornwall and look forward to welcoming you back again soon.

Rated 5 out of 5 stars

Very good customer service

Very good customer service, always quick to reply to any queries. Easy to book and properties as described.

13 July 2026
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Reply from Aspects Holidays

Thank you for this wonderful praise, Sharon. We take pride in our customer service, so this is lovely to hear. We hope to see you again soon.

Rated 5 out of 5 stars

Perfect property for two

Perfect property for two, two lovely cafe's near the beach, friendly pub only yards away who serve very good food.

12 July 2026
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Reply from Aspects Holidays

Thank you for your lovely review, Jane! We're so glad you found the perfect place for the two of you and enjoyed discovering some good places to eat nearby. We hope to see you again soon.

Rated 5 out of 5 stars

Aspects………Superb…

We have used Aspects many many times and I simply wouldn’t use anybody else.
They always keep you informed of every little detail, the web site is superb and booking couldn’t be easier.
First class every time……

12 July 2026
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Reply from Aspects Holidays

Thank you so much, Nicholas! 😊 Your continued loyalty means the world to us. Keeping our guests informed every step of the way is something we really pride ourselves on, so it's lovely to hear that it's appreciated. We can't wait to welcome you back for many more holidays!

Rated 5 out of 5 stars

As always excellent company and very…

As always excellent company and very efficient communication

17 June 2026
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Reply from Aspects Holidays

Thank you so much for your lovely review. We're so glad you found the communication to be efficient, and we hope that you had a wonderful holiday! ☺️

Rated 5 out of 5 stars

All Aspects staff we met or just phoned…

All Aspects staff we met or just phoned treated my wife and I with the utmost professionalism and care. Wonderful people to book a holiday with.

11 July 2026
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Reply from Aspects Holidays

Hi John, thank you so much for these kind comments. We're so glad you had such a positive experience with our staff, they are always so pleased to hear such wonderful feedback! We hope you had a fantastic holiday and that we can welcome you back soon ☺️

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