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Rated 5 out of 5 stars

This company has been through some management and name changes, but the dedication to personal service has remained the same. Best place I know of to get reliable information concerning the products t... See more

Rated 5 out of 5 stars

I easily found my everyday sunscreen, Total Block spf 65 transparent, on their website. Besides having free shipping I have the assurance of having fresh products - expires in June 2017!!! No local st... See more

Rated 5 out of 5 stars

These products are amazing as my order was delivered within 3 - 4 days and I have seen a massive difference in my skin in just a few days of use.. My pores are no longer visible, my skin feels smooth... See more

Company replied

Rated 5 out of 5 stars

I recently received my order from Askderm. It was nicely wrapped, arrived early, in spite of all the snow in my area, and also came with some surprises I hadn't expected. I have ordered from Askderm... See more

Company replied

Company details

  1. Skin Care Clinic
  2. Pharmacy

Information provided by various external sources

askderm has over 2,300 skin care products, excellent customer service, free samples with every order, and free shipping on all orders over $49.


Contact info

4.9

Excellent

TrustScore 5 out of 5

449 reviews

5-star
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Rated 5 out of 5 stars

Trumps all facial skin care for the 65 & older

It took me a week before I believed something good was happening with my face. The circle around my eyes appeared to have flattened and wasn't puffy. My skin pores appeared to have diminished and was not as visible as before. There's a soft feeling to the skin on my face, not dry. It's remarkable. Thank you!

3 January 2015
Unprompted review
Rated 5 out of 5 stars

Quick Shipping

Ordered on Christmas day(Thursday) and received following Monday. Cant beat that. So many other places seem like you have to wait forever. Darn quick considering the use of USPS.

31 December 2014
Unprompted review
Rated 5 out of 5 stars

First time try of Askderm

I ordered my product at a much reduced price from Askderm. My order was received in the time frame they promised and I received a free sample of a new product.

31 December 2014
Unprompted review
Rated 5 out of 5 stars

Received my order in record time.

Amazing discount, free shipping and received my order in 2 days, after ordering on Christmas Eve. I will definitely order from askderm again and will recommend to all my friends!

29 December 2014
Unprompted review
Rated 5 out of 5 stars

i have been a customer for years and am very happy with your service.

it is hard finding products from the list i always loved your catalogue that came in the mail, also when i order a product i would like the samples of that product for traveling,not new products.......although i do need more products i can't seem to find them.....................over all i think that you are terrific.................happy holidays harriette de carlo

24 December 2014
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

I placed an order from askderm and it unusually came defective. I figured I would not get a credit as so often happens with companies. However , I wrote askederm I got an immediate response on my issue. I also got a full credit as well with ZERO HASSLE!! ) I was so appreciative of this!! I would highly recommend this site and will not hesitate to order from them again , great customer service and experience. A special thanks to Ashley whom i dealt with!!

23 December 2014
Unprompted review
Rated 5 out of 5 stars

Great to deal with

I've been ordering from askderm for years. The site is easy to use. The discounts are good. Shipping is fast.
I would highly recommend.

22 December 2014
Unprompted review
Rated 5 out of 5 stars

Great Products & Service

I have ordered from Askderm.com many times over the past few years, and I have never, ever, not even once, ever had any issues with the ordering process or any of the products that I have ordered. Once again, I ordered what I needed and the shipment arrived very quickly. It is always packaged very nicely, with each item wrapped in paper, and the free samples nicely placed in a mesh bag. I love this website, and I highly recommend making Askderm.com part of your glam squad!

17 December 2014
Unprompted review
Rated 1 out of 5 stars

One bottle had leaked

I was sad to see that one if the two bottles gentle cleanser had leaked inside the packaging and was half empty

I am not happy with your service and would appreciate either a half refund or another whole bottle

Thank you
Nancy Jacobson

16 December 2014
Unprompted review
askderm logo

Reply from askderm

Hey Nancy! We are sorry that your package arrived to you in this manner. One of our product specialists would be more than happy to assist you with an exchange/reshipment. Please contact them via live chat, email cs@onlineskincaresales.com or phone 800-393-3848.

12/19/2014 Hey Nancy - I see you have spoken with one of our product specialists and just want to make sure that you have no further concerns. Happy Holidays!

Rated 5 out of 5 stars

fast shippment

I received my order faster then expected. Order was processed and shipped in no time. Even during the holidays.

14 December 2014
Unprompted review
Rated 5 out of 5 stars

Service

I have used this product for about a year and love it. The service was great and it was delivered on time. Thanks.

14 December 2014
Unprompted review
Rated 5 out of 5 stars

Shampoo

Site is easy for ordering. Re-orders are fast and receiving orders come quickly.

11 December 2014
Unprompted review
askderm logo

Reply from askderm

Thanks and Happy Holidays!

Rated 3 out of 5 stars

14 days have been past and I still don't receive the package

Maybe it was detained in the customs of Spain. But there is nobody inform me to go there to take them or pay for the customs duties. I don't know what happened!!!

10 December 2014
Unprompted review
askderm logo

Reply from askderm

One of our customer service representatives would be more than happy to assist you with tracking your order. Please contact them via live chat, email (cs@onlineskincaresale.com) or phone 800-393-3848. Happy Holidays!

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