I agree with Amir.
16 January 2020
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Contact info
Definitely not luxury and no quality control processes in place
We used Asia Transpacific for a trip to China and Philippines. The overall service was horrible. Most of the guides were terrible and although we were on a custom private tour, the guides took us the tourist traps where large buses of tourists show up, they try to sell you a bunch of stuff and serve food prepared in volume without taste. Some of the hotels were horrible (dirty floors, rooms smelled bad) and it was supposed to be 4 star or better. In addition, some of the guides spoke poor english and were very new to their job (guides are screened by the top notch agencies). Some of the activities we were promised were a hoax (dinner with a local family meant going to a place where family rents out tents for the day and they have someone on staff who cooks the food but there is no interaction with the family). I would not recommend using this agency to book any kind of travel.
14 October 2015
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.