Ashampoo Reviews 18,517

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Até agora tudo deu certo e deu bom resultado de acordo com as normas estabelecidas antes da compra. E vem tudo rapidinho. So far everything has gone well and has given good results in accordance wi... See more

Rated 5 out of 5 stars

49% bad reviews? Clearly, the customers who are satisfied are _not_ leaving a message. I like Ashampoo software. It gets the job done without having unnecessary bells and whistles. An interm... See more

Company replied

Rated 5 out of 5 stars

I was a beneficiary of a license of Ashampoo WinOptimizer 27 from our forum (Christmas contest prize) and I just wanna state that this app is GREAT! All tools you need to keep Windows in tip-top shap... See more

Rated 5 out of 5 stars

Wide variety of useful apps that work seamlessly with every other Ashampoo software. Just wish they would offer beta testing at least for long-time users like myself. It is ALWAYS better to have teste... See more

Company details

  1. Software Company
  2. Software Vendor

About Ashampoo

Written by the company

Unternehmensüberblick:

Ashampoo GmbH & Co. KG ist ein in Rastede, Deutschland, ansässiges Softwareunternehmen, das sich auf die Entwicklung und den Vertrieb von Softwarelösungen für Windows-Betriebssysteme spezialisiert hat. Gegründet im Jahr 1999 von Rolf Hilchner, hat sich Ashampoo zu einem der führenden Unternehmen in der Branche entwickelt und bietet eine Vielzahl von Produkten und Dienstleistungen für Privat- und Geschäftskunden weltweit an.

Produkte und Dienstleistungen:

Ashampoo bietet ein breites Spektrum an Softwarelösungen, die sich in verschiedene Kategorien einteilen lassen, darunter:

System Utilities: Ashampoo entwickelt Software, die die Leistung von Windows-Betriebssystemen optimiert und verbessert, wie zum Beispiel Systemoptimierung, Backup inkl. Wiederherstellung, Brennprogramme und Sicherheitslösungen.

Multimedia-Software: Ashampoo bietet eine breite Palette von Multimedia-Softwarelösungen, einschließlich Audio-, Video- und Bildbearbeitungsprogrammen sowie Brennprogramme.

CAD-Software: Ashampoo hat auch CAD-Software im Angebot, die es Benutzern ermöglicht, Architektur- und Konstruktionsprojekte zu planen, gestalten und präsentieren.

Top-Titel: Besonders beliebt sind Ashampoo WinOptimizer, Ashampoo Burning Studio, Ashampoo Backup Pro, Ashampoo Driver Updater, Ashampoo PDF Pro und Ashampoo Office. Alle Programme sind in stetiger Entwicklung und werden regelmäßig in neuen Versionen veröffentlicht.

Kundensupport und Service:

Ashampoo legt großen Wert auf Kundenzufriedenheit und bietet umfassenden Support für seine Produkte. Kunden können auf Hilfsressourcen wie Online-Hilfe, HowTo-Videos, FAQs, Benutzerhandbücher und Tutorials zugreifen, um bei der Nutzung der Software Unterstützung zu erhalten. Darüber hinaus bietet Ashampoo einen technischen Support per E-Mail für Kunden, die zusätzliche Hilfe benötigen.

Vertrieb und Marketing:

Ashampoo vermarktet seine Produkte hauptsächlich online und vertreibt sie über seine eigene Website sowie über Partner-Websites und Plattformen von Drittanbietern. Über die neue Plattform Connect wird eine weitere Möglichkeit angeboten, Produkte zu kaufen, zu installieren und Updates zu beziehen. Das Unternehmen bietet häufig Sonderangebote, Rabatte und kostenlose Testversionen seiner Produkte an, um Kunden die Möglichkeit zu geben, die Software vor dem Kauf auszuprobieren.

Unternehmensphilosophie:

Ashampoo entwickelt qualitativ hochwertige und benutzerfreundliche Softwarelösungen, die den Bedürfnissen von Privat- und Geschäftskunden gerecht werden. Besonderes Augenmerk liegt auf logischem Aufbau, hochwertigem grafischen Design und guter Usability. Das Unternehmen legt Wert auf Innovation, Kundenzufriedenheit und kontinuierliche Verbesserung seiner Produkte und Dienstleistungen.

Fazit:

Die Ashampoo GmbH & Co. KG ist ein renommiertes Softwareunternehmen, das eine Vielzahl von Softwarelösungen für Windows-Betriebssysteme entwickelt. Mit seiner breiten Palette an Produkten und dem Engagement für Kundenzufriedenheit und Innovation hat sich Ashampoo als einer der führenden Anbieter in der Branche etabliert.

 

Unser Versprechen

30 Tage Geld-zurück-Garantie

30 Tage Geld-zurück-Garantie
Wir möchten, dass Sie mit uns als Unternehmen und unseren Produkten zufrieden sind. Haben Sie ein Produkt versehentlich gekauft oder es wird Ihren Erwartungen nicht gerecht, wenden Sie sich einfach an uns. Bis zu 30 Tage nach Kauf bekommen Sie Ihr Geld zurück, ohne Wenn und Aber!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

19K reviews

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Rated 1 out of 5 stars

I would like to say I like the…

I would like to say I like the application but their activation process is undiluted sewage and simply doesn't work,
Even after I got support to fix their back end once to get it activated it exploded again the next time I tried to use it by refusing to self activate, and when I try putting the licence key it whinges that said key has already been used (yes on this same install) and then shuts down.
The only saving grace is that their product came from a humble bundle and it wasn't even something I wanted and have better photo editing tools installed anyhow.

23 October 2023
Unprompted review
Ashampoo logo

Reply from Ashampoo

We are sorry that it did not work immediately as expected. The problem itself may could be solved by reinstalling the software. If not please contact our support and give us the license key and the exact error message. Then the support staff can have a look at it again. Thank you in advance :-)

Rated 5 out of 5 stars

Ever since i downloaded the first…

Ever since i downloaded the first winoptimizer on trail,I can honestly say ive never looked back,Top software from a good,honest company,
By the way,Winoptimizer 26 is fantastic,Keep up the good work :)

10 October 2023
Unprompted review
Rated 1 out of 5 stars

TERRIBLE!

TERRIBLE!! Avoid. Just doesn't work. Look for any other software because this is dreadful. Go round in circles for hours and no backup. Should be banned from downloading.

18 September 2023
Unprompted review
Ashampoo logo

Reply from Ashampoo

The colleagues from the support would like to have a look at this problem. It is best to send the log files directly from the program. To do this, start the backup program and click on "Contact Support Team" in the "Service" menu. We can check this way to find out what is the cause of the behavior.

Thank you in advance :-)

Rated 1 out of 5 stars

Rather Disappointing .

Because I have purchased from Ashampoo I got offered Ashampoo Connect ; wow free stuff BUT I have to say the Back up was a total waste of time , I tried 5 times and every single time it magically losses the backup folder ( a 958 GB memory stick ) so plenty for my full 186GB back up.Wonderful to get free programmes but even more wonderful if they actually work.

15 September 2023
Unprompted review
Ashampoo logo

Reply from Ashampoo

We are sorry that we could not meet your expectations, at least so far. We would like to change that. Just write to us (support@ashampoo.com) and briefly describe the problem or difficulty. We will be happy to help!

Rated 5 out of 5 stars

Great variety of software.

I've been using various Ashampoo products for several years and I have never had any issues with the software, The few poor ratings that I read could have quickly been resolved by reaching out to the support team. Thanks for the variety of programs you offer.

7 September 2023
Unprompted review
Rated 5 out of 5 stars

This Company Makes Great Software

This company makes great reasonably priced software. They stand behind their products with great support and free updates for the life of each product. You can re-download their active products without having to pay additional fees. These guys are among the BEST out there.

4 September 2023
Unprompted review
Rated 1 out of 5 stars

Lies dont download

Lies. says its free but its NOT. You can access near zero without paying

5 August 2023
Unprompted review
Ashampoo logo

Reply from Ashampoo

Our free versions are of course also free of charge. In fact, these do not have the full range of functions of the paid versions. However, they can of course be used within the advertised range of functions. In these versions the functions of the paid versions are deactivated.
Feel free to contact our support at support@ashampoo.com via e-mail to learn more about this.

Thank you in advance :-)

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