Poor quality blinds, terrible customer service
Bought a black-out blind a few years ago. After about 3 years I started noticing a foul body odour smell. For a few years I tried isolating the smell and only recently did I discover that it was the blind. The chemicals used in the blackout surface deteriorate in sunlight and produce this foul odour. I contracted the company and they refused to believe me. In addition, the image on the blind, which is brickwork, is wonky. It’s been attached so that the bricks aren’t straight. I didn’t bother reporting it earlier, but coupled with the foul smell and their lack of assistance or advice, is very disappointing.
This was the second blind I had bought from them. The first blind also had a weird off colour mark on the back of the blind, like one of the other reviews mentioned. I also didn’t report this, as I rarely see the back of the blind pulled down.







