Dear Artknit, I love your brand and products. Thank you! I find you show integrity with your aim for sustainable, high quality and (relatively) affordable clothing. It has become rare to find compan... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve been looking for good quality knitwear that will last me for years for a while and I finally found it! So refreshing to find a solid, slow fashion brand that is actually worth your money. Bought... See more
Amazing products; timeless pieces very versatile that I wear for work and on weekends; very simple lines with details perfectly executed Also really like the quality of the fabrics Very effi... See more
Great classic products with perfect quality, shipped promptly enclosed in the most lovely packaging. Love the sustainability approach of the company. This was my third order of an Artknit product, an... See more
Company details
Written by the company
Artknit Studios connects you with the best Italian makers. By combining natural fibres, timeless designs and enduring craftsmanship, we offer you better products made in a better way at the lowest environmental impact.
Contact info
4.7
Excellent
923 reviews
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This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 1 week
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Beautiful products in a very special…
Beautiful products in a very special packaging and unboxing experience.
1 March 2023
Unprompted review
Reply from Artknit Studios
Hi! Thank you for taking the time to share your feedback with us! We are thrilled to hear that you appreciated our products and that the unboxing experience was special. Hope to see you soon again, Artknit Team
I'm so happy with my product
I'm so happy with my product. It's very soft and the fit is perfect. It also came with a beautiful bag to keep it nice, safe and clean in while it's in my closed. What I also like is the 'how to care' for the product myself to make sure to keep it use as long as possible. Also the way how you communicate your sustainable identity is great. I'm in love with this brand.
26 February 2023
Unprompted review
Reply from Artknit Studios
Hi! Thank you very much for your kind words! We're very happy to know that our project is so appreciated :) Best wishes from the whole Artknit Team
good quality and attention to detail
Beautiful woolen jumper, fast delivery and lovely details including a handwritten card! Can’t wait to order again :)
31 January 2023
Unprompted review
Reply from Artknit Studios
Hi Lika, thank you very much for your kind words! We love to take care of every detail. Hope to see you soon, Artknit Team
The products are grate!!!
6 December 2022
Unprompted review
Reply from Artknit Studios
Hi Patricia, we really apppreciate your feedback! Hope to see you again! A warm greeting from the Artknit Team
General high quality products which is…
General high quality products which is great, but I have also received products with defects.
Customer service could be faster to react and are not particularly pro-active to speed up the process of getting a replacement/refund.
8 February 2023
Unprompted review
Reply from Artknit Studios
Hi Christian, thank you very much for your feedback!
When it comes to defective products, unfortunately, the times are longer, as customer service has to face first the product team and then logistics. Hope to see you again, a warm greeting from the whole Artknit team
Warm and beautiful
The merino pull, the skirt and the trousers are well made and well fitting items and they look beautiful as well. The pull is pleasantly warm, like only 100 percent (soft) wool can offer.
5 January 2023
Unprompted review
Reply from Artknit Studios
Hi Emjee, thank you so much for your nice words and for your support :) Hope to see you again soon! A warm greeting from the Artknit Team
Perfect fit very modern but chic
Perfect fit very modern but chic. Great quality. I bought several sweaters and I am happy with all of them.
30 January 2023
Unprompted review
Reply from Artknit Studios
Hi! Thank you very much for your kind words and for your support, we really appreciate it! hope to see you again soon! A warm greeting from the Artknit Team :)
great product and nice people
23 December 2022
Unprompted review
Reply from Artknit Studios
Hi Alice, thank you for your kind words and for your support, it is very important to us! Best, Artknit Team :)
wonderful
Excellent quality , so soft and warm
Very good service
i'm more than satisfied
31 December 2022
Unprompted review
Reply from Artknit Studios
Hi Francoise, thank you very much for your kind words! We are very happy to know that we have satisfied your expectations. A warm greeting from the Artknit Team :)
Reply from Artknit Studios
Hi Elisabeth, thank your for your kind words, you made our day! Hope to see you again, Team Artknit :)
Learned about artknit in the pop up…
Learned about artknit in the pop up shop in Milan from a family member (son/grandson?); liked the line as does my daughter who loves the turtleneck sleeveless jumper I bought her. Live in London and will order something’s for myself.
10 December 2022
Unprompted review
Reply from Artknit Studios
Hi, thank you very much for your kind words. We are very happy to know that we have satisfied your expectations. A warm greeting from the Artknit Team :)
Good quality, pricing is somewhat confusing,
So far, I have ordered multiple items from Artknit.
The quality of the products is good, not all of them excellent but most very good value for their price.
Concerning pricing, this is somewhat confusing.
For example, I have ordered a merino wool t-shirt from them for EUR 125. The product was good, the price okay.
By contrast, their quite substantial Merino Wool Shawl Cardigan, which I have also ordered, is a real bargain at EUR 219.
Further, what I am missing is data on the exact garment weight, e.g. 300g/m2 or similar. This leaves some surprise when ordering, even though they have a helpful subjective but not precise scale on weight and warmth.
10 December 2022
Unprompted review
Reply from Artknit Studios
Hi Markus, thank you for your feedback, we appreciate it!
The final price is influenced not only by the weight, but also by the cost of processing and the type of wool used. Ultrasoft wool is more expensive and so is its processing :) A warm greeting from the Artknit team
The best quality and design
The best quality and design, both me and my husband now can’t go back to mass market options. Customer support was also very quick and nice. The only thing I’d love to change is default to returns via fedex pick up. Sometimes they don’t come or you miss them, I’d love to have an option to get DHL or UPS label and drop the package myself
10 January 2023
Unprompted review
Reply from Artknit Studios
Hi Elvira, we are very happy to have satisfied both your and your husband's expectations. We are sorry that you encountered difficulties with the courier. It is possible to have a UPS label and drop off the package yourself, by making the request to our customer service :) Hope to see you again, Artknit Team
Mens woolen rib rib polo
I bought this sweater for my husband. It is the 4th item I bought from Artknit and the first mens item.
The mens sweater is beautifully made, flattering and comfortable. It’s very well priced for a garment of this quality. The process from ordering to delivery was very easy.
I will continue to shop with Artknit
5 December 2022
Unprompted review
Reply from Artknit Studios
Hi Patricia, we're very glad that we've been able to deliver our promises! Thank you very much for your support :) A warm greeting by the Artknit Team
I’ve never got my ORDER #7832
I’ve never got my ORDER #7832, never! I texted you many times but never a answer.
Please recheck and give me a solution please.
17 September 2022
Unprompted review
Reply from Artknit Studios
Dear Nicolas,
Thanks for contacting us!
We are very sorry that the delivery was unsuccessful due to a courier issue, but as promised we shipped the items back to you ;)
If there are any other problems please do not hesitate to contact us.
We also double-checked our e-mails and we can see the reply. I hope it hasn't gone to spam.
Thanks for your collaboration and patience.
Best,
Artknit Team
Reply from Artknit Studios
Hi July, so glad to hear that you liked the experience overall :) A warm greeting from the Artknit team
Products are fine / bad return
The products are fine, but some doesn’t fit. And it is not possible to send it back. I don’t know how it works with fedex. Here aren’t shops!
I had contact to you to this topic, but without any request.
Please let me know, how I can send the pieces back.
1 December 2022
Unprompted review
Reply from Artknit Studios
Hi Tobias,
Thank you for contacting us and sorry for the inconvenience.
We confirm you that it's possible to return any item up to 14 days after delivery, as stated in our shipping and return policies.
Unfortunately we didn't know you had problems with Fedex, but we can easily solve it by sending you a return label for UPS.
We're going to contact you in the next 48 hours to understand how we can help you.
Best,
Artknit Team
Quality differences
I've orderer a Merino Wool Jacket last year and I love it. The quality is superb and I thought - that's my brand. Then I just bought a Cashmere sweater and the quality is really poor. What happened? Why does the quality differ so much? I would love to give it back but I have already been wearing it - so, what would you suggest?
9 November 2022
Unprompted review
Reply from Artknit Studios
Hi, thank you so much for contacting us!
We're very sorry to hear that.
We've never encountered problems of that kind by other customers and we'd like to deepen the issue with you.
You can easily contact us by writing to info@artknit-studios.com so that we can better understand how we can help you.
Thank you for your collaboration.
Best,
Artknit Team
Reply from Artknit Studios
Hi René, thank you so much for your kind words! Greetings by the team
Couldn't recommend more highly
Easy online purchase and quick delivery. Fantastic product. Couldn't ask for more.
13 October 2022
Unprompted review
Reply from Artknit Studios
Hi Damian, thank you so much for your kind words, you made our day! Best, Artknit team
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