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2.3

Poor

TrustScore 2.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Absolutely unlawful and irresponsible…

Absolutely unlawful and irresponsible handling of personal data. I have not lived in Canada since 2019, yet CIBC and their agent ARO continue to use my personal information without any legal basis — a clear violation of the EU General Data Protection Regulation (GDPR). Despite having no valid business relationship, I am being contacted with pressure tactics and attempts to obtain additional data.

All communication is unsolicited, non-consensual, and appears to rely on claims that are long expired, unverifiable, or entirely inaccurate. The approach is aggressive, opaque, and highly questionable from a data-protection standpoint.

My trust is completely gone. I strongly advise any EU residents to exercise extreme caution when dealing with these institutions.

13 November 2025
Unprompted review
Rated 1 out of 5 stars

Hard to threaten someone who has nothing to loose.

From the moment they contacted me, this agency came out swinging with threats of "researching" me, clearly hoping to intimidate. Joke’s on them, I’m a veteran who’s already been shafted by the VAC (Veterans Affairs Canada), and I’ve got nothing left to lose.

If their strategy is fear and pressure, they’re barking up the wrong tree. Instead of professionalism or basic decency, I got cold aggression and a lack of understanding of real hardship. Agencies like this prey on people who are already down. Sadly for them, I’ve already been through worse.

To others dealing with this agency: know your rights. Document everything. Don’t let the scare tactics work.

26 June 2025
Unprompted review
Rated 1 out of 5 stars

Robocalls from this company to my cell…

Robocalls from this company to my cell phone. Kept calling for a Jennifer somebody who had my cell phone number at one point. Called me constantly every day. Phone them back explained who I was, and I asked them to remove my number from their system. If they ever call me again I will get a new phone number that they cannot call or guess. March 2023 to June 18 2024

24 June 2024
Unprompted review
Rated 1 out of 5 stars

this company is a bunch of bottom…

this company is a bunch of bottom feeding scumbags my wife had an account she could not pay after she ended up with dementia and passed away in September, And they threaten me and threaten my personal property the las year has been bad enough I should not have to put up with this garbage!

15 January 2024
Unprompted review
Rated 5 out of 5 stars

Collection agency

This site is a collection agency, where u have to make payments u owe, nothing else for me to say on this site, yes it’s legit and it’s debt u owe, based on a purchase made on something

1 October 2023
Unprompted review

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