This was a very straightforward and prompt process. I knew what my top price quote was from the start. Free delivery packaging was sent out to me and I had an email a few days later, which gave the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Completed online trade in form. Return packaging received within 2 days. Sent phone of on Friday. Notified that phone received on Tuesday. Trade in paid on Wednesday. Very efficient. Paid what had bee... See more
I received a fantastic service from Argos, I traded in my IPhone for a more up to date version, I received a fair price for my old phone which I was more than happy with. The whole experience with Arg... See more
Having had poor experience in the past dealing with trade in companies, I was impressed with this service. Easy process from start to finish. Amount paid as was suggested from the beginning & money in... See more
Company details
Contact info
Duke House, Perry Road, CM18 7ND, Harlow, United Kingdom
- 01277 361794
- support@argos-tradein.co.uk
- www.argos-tradein.co.uk
4.7
Excellent
191 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 81% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything was okay up until the phone…
Everything was okay up until the phone was checked and the price halved because of a 'fault'.
4 August 2026
Quick and easy trade in process
Quick and easy trade in process. Received payment quickly.
4 August 2026
Really simple process
Really simple process. Follow the step by step guide. Use the post paid documents; wrap the old item up well; get PO receipt. 3 days later, phone arrived at destination; one day later, phone accepted per advice sent. 2 days later, agreed phone value paid into my PayPal account. Could not have had an easier experience. Wish I got a LITTLE more for the old item!
6 August 2026
Fast, easy trade in
Fast, easy and I got more than I expected for the two items I traded in. Thanks!
5 August 2026
Happy with price given for old…
Happy with price given for old phone.Easy to do and quick
28 July 2026
Argos app is so easy to use and when i…
Argos app is so easy to use and when i shop in there shop they are always helpful , i traded in my mobile phone it so easy at argos and they are very trusting too, i am very happy.will always trade and shop at Argos
3 August 2026
Never paid for my product
Never paid for my product. I have send emails regarding the payment. Till today wasn’t sorted. Very poor service and didn’t return my product. They have stole my product. And expecting me to write a review.
27 July 2026
Reply from Argos Trade-In
Hello Malathy,
We’re sorry to hear you’ve had an issue with your order. I can confirm your order was fully processed and paid shortly after receiving it. Following assessment, we actually increased the original valuation and paid higher for a device you quoted us.
We’ve tried contacting you to inform you of this without success. If the payment is still not showing, please contact us so we can look into this further for you and provide the payment reference.
The Argos Trade In Team
Simple
Simple, smooth, convenient and straightforward procedure with full agreed payment quickly credited to bank account.
31 July 2026
Very easy and quick to use
Very easy and quick to use. Payment was received on time after verification of my iphone 14 and that all was working and unbroken. Very good service.
24 July 2026
Really easy to use service
Really easy to use service, offered me more for my Apple Watch than Apple did as well! Sent me a bag and label to send everything in, had to find my own box but that’s by the by. Quick and efficient 👍🏻
31 July 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.