Argento Reviews 

44,409
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Visited the Richmond Centre store on 28/07/26 and was assisted by Megan. Literally the best customer service I have ever received. Megan was so patient and understanding, she helped with a nomination... See more

Rated 5 out of 5 stars

Had the nicest experience today at argento abbey centre, was looking for a gift for a family friend, had time to look around the jewellery and then a very pleasant young lady approached to help.... See more

Rated 5 out of 5 stars

Recently we visited the Argento store in Castle street Belfast, we were greeted by a very friendly and extremely professional young lady called Miriam. She helped us with our purchase and made the pr... See more

Company replied

Rated 1 out of 5 stars

Arrived late although ordered in time. Failed to despatch early enough. Missed my daughters birthday. Customer service not sympathetic, would not refund postage paid, had very nasty emails from them,... See more

Company replied

Company details

  1. Jewelry Store
  2. Costume Jewelry Shop
  3. Jeweler
  4. Jewelry Engraver
  5. Watch Store

About Argento

Written by the company

With over 30 years’ experience, Argento are jewellery experts! Our professional buying team source classic & contemporary pieces from around the world for our exclusive, home-grown brands.

We are proud to stock globally renowned jewellery & watch brands, including Pandora, Nomination, Vivienne Westwood, Olivia Burton, Swarovski, Kate Spade, Ted Baker & many more!

We aim to provide jewellery for all occasions, at affordable prices that allow you to treat yourself or a loved one. Get ready to discover a whole world of jewellery & watches to fill your jewellery box with joy!

Our expert engraving team also personalise selected items on our website, making your gift even more special. Visit our website to discover more.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

44K reviews

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Hasn’t replied to negative reviews

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4.4

All reviews

(44,409)

21 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant Service ad all ways.

The pedants I purchased for gifts are lovely. Two constellations, and one initial pendant. I am sure the recipient love them. The customer service were excellent, One of the gift boxes was crushed. I received a replacement within a couple of days. Brilliant service.

2 June 2025
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Reply from Argento

Hello, we're happy to hear that you are pleased with the items and will be perfect gifts! We are so pleased we could quickly resolve the issue with the crushed gift box. Thank you for your positive feedback. Have a nice day. ARGENTO

Rated 5 out of 5 stars

Seamless service

Simple arrangement, no messing or time wasting.
Staff were friendly and helpful in person and on the phone.

3 June 2025
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Reply from Argento

Hello, we're happy to hear that you found the arrangement simple and efficient. It's great to know our staff were friendly and helpful, and that you appreciated speaking directly with a person. Thank you for your positive feedback. Have a nice day. ARGENTO

Rated 5 out of 5 stars

Good website with plenty of nominations…

Good website with plenty of nominations charms to choose from. Easy to order and came very quickly

3 June 2025
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Reply from Argento

Hello, we appreciate you taking the time to leave us this great feedback. We're so glad you found our website easy to use and had many choices with quick delivery. Have a nice day. ARGENTO

Rated 2 out of 5 stars

the necklace looked lovely in the photo…

the necklace looked lovely in the photo but was tiny in real life - nothing like what I expected

1 June 2025
Unprompted review
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Reply from Argento

Hello and thank you for your feedback. We are sorry to hear that the necklace did not meet your expectations. There is no issue with returning this to us for an exchange or refund. Please reach out to our customer services team who will be happy to help further. Have a nice day. ARGENTO

Rated 5 out of 5 stars

Website was easy to use

Website was easy to use, free and fast delivery

2 June 2025
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Reply from Argento

Hello, we appreciate your positive feedback. We're delighted you found our website user-friendly and the delivery quick and free. Have a nice day. ARGENTO

Rated 1 out of 5 stars

The necklace was tiny in reality not…

The necklace was tiny in reality not like the picture and it cost nearly £7 to return it

2 June 2025
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Reply from Argento

Hello, we appreciate your feedback and are sorry the necklace's size and return cost didn't meet your expectations. Apologies for any disappointment this has caused. Have a nice day. ARGENTO

Rated 5 out of 5 stars

No hesitation in recommending Argento

No hesitation in recommending Argento. Super service and fast delivery.

19 May 2025
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Reply from Argento

Hello, we appreciate your recommendation and are so glad to hear you had a super experience with our service and fast delivery. Have a nice day. ARGENTO

Rated 5 out of 5 stars

Super easy shopping experience! Love it!!

So happy to find what I wanted in your online shop. 😊 super easy to process order and shipping was very prompt. Excellent service!

19 May 2025
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Reply from Argento

Hello, we're so happy you found what you wanted in our online shop and that the order process was easy! We appreciate your feedback regarding the prompt shipping and excellent service. Have a nice day. ARGENTO

Rated 5 out of 5 stars
Argento logo

Reply from Argento

Hello, we're glad you found charms that you liked. Thank you for your positive feedback; we appreciate it greatly. Have a nice day. ARGENTO

Rated 5 out of 5 stars

Fast delivery

Easy to order
Great selection
Very fast delivery.
Will use again

30 May 2025
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Reply from Argento

Hello, we're glad you had a positive experience with our selection, ordering process, and delivery service. We appreciate your business and look forward to serving you again. Have a nice day. ARGENTO

Rated 5 out of 5 stars

Quick delivery.

The presentation box is a bit marked. Wouldn't ordinary bother me but this is a gift for my granddaughter so a bit disappointing.

29 May 2025
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Reply from Argento

Hello and thanks for your review. I am really sorry to hear that the box received was marked, I understand this is disappointing and may have happened during transit. If the occasion hasn't already passed please reach out to our customer services team who can arrange to have a replacement box sent out to you. Apologies again. Have a nice day. ARGENTO

Rated 5 out of 5 stars

Such a pretty link

Such a pretty link , my friend loves the moon and stars and this was the perfect link for her nomination bracelet as a birthday gift

28 May 2025
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Reply from Argento

Hello, we're so happy to hear that your friend loved the moon and stars link! It sounds like it was the perfect birthday gift for her nomination bracelet. Thank you for your positive feedback! Have a nice day. ARGENTO

Rated 5 out of 5 stars

Great service and quick delivery

Great service and quick delivery

27 May 2025
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Reply from Argento

Hello, we are happy you were pleased with our service and the prompt delivery. Thank you for your kind feedback; we appreciate it. Have a nice day. ARGENTO

Rated 5 out of 5 stars

Highly recommend

Highly recommend

28 May 2025
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Reply from Argento

Hello and thanks for your feedback. We are delighted that you would recommend us. Have a nice day. ARGENTO

Rated 5 out of 5 stars

Great gift for my colleague

Great gift for my colleague

14 May 2025
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Reply from Argento

Hello, we're happy it made a great gift for your colleague. Thank you for sharing your positive experience with us! Have a nice day. ARGENTO

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