ArdMoor Reviews 

10,995
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

The customer service from Ardmoor is very good, however do be wary of purchasing any hoggs of fife products from them. Ardmoor will only act as an intermediary. I purchased a pair of Highs of Fife... See more

Rated 5 out of 5 stars

Ordered items on the Saturday afternoon and My phone auto filled out my old address on the delivery note, I emailed ardmoor on the Saturday with my current address. And 8.00 o.clock Monday morning... See more

Rated 5 out of 5 stars

I’ve bought several things from Ardmour over recent years and customer service has always been very good. Recently bought some boots which arrived quickly and were fine but just not for me. The return... See more

Rated 5 out of 5 stars

The quality of the ordered pants is just outstanding. Second to none. This is true for design, materials, as well as processing and workmanship. Announced sizes are correct. Delivery was fast, wi... See more

Company details

  1. Activewear Store
  2. Equestrian Store
  3. Fishing Store
  4. Hunting Store
  5. Outdoor Sports Store
  6. Sailing Store

About ArdMoor

Written by the company

We supply quality clothing, footwear and equipment for men, women and children that share our passion for country sports, the great outdoors and sailing.

Explore our fantastic range today:


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

11K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(10,995)

17 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Order never shipped, even after chasing

Placed an order for a pair of Ariat boots which were apparently in stock. Email confirmation of order stated I would expect an email to confirm when boots were shipped. 3 days later still no confirmation of boots being shipped and I noticed the website had changed to stating 4-6 days for order processing. It had been 3-5 when I ordered.
So I emailed customer support who got back to me very quickly. Customer support advised they would be shipped next day (day 4 since order). Great I thought, still time to arrive for my next competition.
Come day 5, still no confirmation. Checked my order status and it still said confirmed. By that point it was the afternoon and would not make the post, as it was a Friday no way would the boots arrive for my competition.
I called to cancel the order and a refund was made straight aware. The person on the phone didn't argue or ask why I was cancelling (so maybe this happens often).
All I can say is the customer support team are great to deal with and are very quick by email and phone. The time taken to ship items is a complete let down and I wouldn't purchase from them in the future.

19 May 2023
Unprompted review
Rated 5 out of 5 stars

3 outdoor pants

The quality of the ordered pants is just outstanding. Second to none. This is true for design, materials, as well as processing and workmanship. Announced sizes are correct.

Delivery was fast, without any issues.
I can warmly commend Ardmoor as an absolutely sophisticated online shop.
Dr. Dr. Lothar Fohmann

17 May 2023
Rated 5 out of 5 stars

Great service and good value

The title says it all. Had to return one pair of shoes as the fit was not quite right. Refund was processed promptly and the replacement order (a different style) despatched immediately. It arrived the next day. Great experience.

16 May 2023
Rated 5 out of 5 stars

Hoggs of Fife Trek Shoe

I find it very difficult getting walking/hiking shoes at size 6 1/2. Took at chance with the
Hoggs of Fife Torridon Waxy Leather W/P Trek Shoe. I am absolutely delighted with the quality, extremely comfortable and have not had to walk them in. I will always recommend Ardmoor for quality and service.

15 May 2023
Rated 5 out of 5 stars

Up to standard

The top was a good fit and ideal for evenings to take the chill off and good fit to allow it to be used for layering if it’s cold. Great item!

15 May 2023
Rated 1 out of 5 stars

Turns out my purchase was delivered to…

Turns out my purchase was delivered to not only the house but the wrong village by about 12 miles! But Ardmoor insisted I check with neighbours and the safe space even though there was a picture of my purchase in the doorway of the other house and a signature that was clearly not my name, which also said it was handed to me at a time I was at home, but they would rather keep going round in circles asking me to check other places,they even sent a Google maps location of where it had been delivered, I pointed out the different address, they said, can you check with neighbours just in case!! I gave up, let's hope they do the right thing and refund me! Or do I need to ask my neighbours for that too!!

14 May 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look