Arbico Computers Reviews 71

My Arbico desktop PC has run faultlessly for 13 years now - long may it continue!

Ordered my second PC from Arbico,first one ran faultlessly for nearly 5 years.
They quoted 10 days delivery initially, but when I explained my pc was out of action they requoted 5 days.
Arbico maintained that 5 day promise, and kept me informed every step along the way.They made recommendations for improving the rig which I accepted.
The PC was very securely packaged and protected.
Faultless customer service,by both phone & email.

I highly recommend Arbico.

I had been looking around the internet for a cheap place to build a computer a couple of years ago i wanted and came across Arbico. Easy to navigate and very helpful customer service and had no problems with the computer I've chosen from their wide range of stock available. Recently I had a small problem and contacted Arbico as a last resort of a lost windows key and they sent me my key within minutes on email with kind words and a friendly service. Would definitely recommend.

I am now on my third PC from this company any problems are quickly sorted out and dealt with.
Sufficient to say when I am ready to get an updated machine they will be my first port of call.
I have just received it back after returning it back 3 times in the last 6 weeks, but non of this was their fault, mainly due to couriers mishandling of the package.
After each of the first two times that it was returned and didn't work I called them and it was collected 2 days later, that's excellent service!
On all of the PC's I've had I customized them and they were only too pleased to help, with any question I had.

I bought a PC from Cameron, at Arbico, just under 10 years ago. I've had it rebuilt 3 times (queue Trigger's broom joke). Cameron has always given fantastic service with very honest opinion about what was feasible in terms of upgrades around the core components of my PC....and his last comments were "Really sir, I honestly think next time, it will be time for a new PC". He has kept my machine running all this time, educated me in how to manage my files across multiple drives and given excellent service. I can't recommend Arbico enough - and am looking forward to finally purchasing that new machine from them.

Short but sweet review for these guys. Bought a £1500 system from them around 3 years ago, it's still incredibly quick and works great.

They ran out of the surge protector that I had selected, so they rang me to check that I was ok with a free upgrade to a better one.

Delivery took a couple of weeks but this was understandable with it being a custom PC, plus I paid for standard delivery. PC and accessories arrived safely packaged.

Should have put up a review closer to the purchase however this goes to show that their PCs last!

"Excellent Value, Quality and Service"
The best. --- I own a small business and have regulary purchased PC systems from Arbico over the years. The sales staff really know there stuff and offer recommendations on the PC specs which I found partually usefull. I would have no hesitation recommending Arbico. The whole sales experience has been excellent from the initial phone calls to delivery of the order. I have only ever had to call the technical department once and my query was dealt with immediately and effectively. No negatives.

While searching for a new computer, I looked at building one myself and pre-built computers. I happened across the Arbico website during their fantastic Boxing Day sales.

Using their custom build option, I constructed something very close to what I'd call my dream computer and submitted my order. Over the next week there was some to and fro communication as the staff at Arbico helped me optimize the build, offering to swap out components and suggesting alternatives!

When that was finalized, my computer was dispatched and arrived at my address very quickly - the packaging was very rugged with several layers of cardboard and inflated plastic keeping my PC from suffering at the hands of the courier (there were a couple dents in the outer box, but I expect that from most couriers, nowadays).

It was set up and ready to rock, but without a lot of the crappy software other companies install without permission. (There was a folder with all of the installation files for a large number of useful programs, which was a nice touch as I was able to quickly sort through and install the ones I wanted!)

I'm very pleased with my computer and the service I received.

It’s always good to know you can buy with confidence, and this certainly applies to Arbico. I’ve purchased a new PC each time I’ve needed to upgrade Windows and I’ve now had three Arbico PCs and accessories. My latest PC arrived this week and is of top quality as I knew it would be. I need to use a PC for many hours each day and the Arbico units have never let me down once. In short, what I’ve come to learn by experience is that here is a company that works to the highest standards in all areas. What I mean by this is that not only do they produce terrific machines, but the exceptional extra from them is the support, advice and follow-up services provided by their knowledgeable and friendly sales- and technical-teams. Arbico’s claim is that it offers a personal touch and that it cares for customers. Without doubt, their claim in fully justified. I find it counts for a lot that they always go the extra mile. Frankly I’ve never before written a recommendation for any company or product, so this is a first for me. That said, without hesitation I highly recommend Arbico to anyone.

I have had the PC I ordered from Arbico about a year now.

I upgraded a few parts, including the case, CPU cooler and PSU.
I also added a samsung SSD.

Here are my experiences...

I contacted the customer support about the upgrades and they where very useful and replied very fast. They where happy with all the upgrades and they said they wouldn't void the warranty apart from the case - this was understandable as a new case is pretty much a whole rebuild of the PC. As I was changing the case, I realised the CPU cooler's push bracket, was facing up... Now I thought they where meant to face down? I was taking it off anyway so it didn't bother me, the PC worked fine after all the upgrades. I have an AMD FX 8350 coming in the post and for my motherboard to support that chip, the bios had to be the latest version. Unfortunately, the bios was on a very late outdated version. (It was the earliest version that supports the FX 6100). So I had to go to the effort of flashing the bios myself.

Overall Arbico are a great company, and these minor issues shouldn't put you off buying at all but it's just something to point out :)

I can highly recommend Arbico to supply the pc you need. You can customise to suit your needs and although not the cheapest their customer service is worth paying a little extra for. I have ordered 3 pc's now for businesses in Plymouth and each one has been perfect. I hope Arbico will be around for a long time to come!

My son wanted an Xbox for Christmas but then with a couple of shopping days left he changed his mind and wanted a gaming PC instead. Lucky a colleague had bought a gaming PC from ARBICO which he highly recommended. So on the last shopping day before Christmas I contacted their sales department and explained my predicament. Not only did they offer a high quality gaming PC for a very affordable price but they managed to delivery the custom built and tested PC a few days later which made my sons Christmas. I just wanted to thank them for their understanding, professional behaviour, speed of delivery and providing us with a top spec gaming machine. I would strongly recommend them if you are looking for a purpose built PC

I received my second computer from Arbico two days ago and I can see that they haven't let standards slip at all.

I bought my first Arbico PC more than 4 and a half years ago and it served me really well. I'm a gamer and a bit of an animator, so in that time it handled a great deal of demanding work. However after four and a half years it was time for an upgrade.

After shopping round, I ended up back at Arbico both because of price and because they offered greater choice of components. (Including fairly priced SSDs). I ordered this second PC just before Christmas, and received it on January 3rd. That's slightly longer than they boast but incredibly quick for the Christmas period. I had to go through a security check and throughout customer service was incredibly prompt and reliable. My new machine is just as well built as the last one and came with windows preinstalled (but allowed me to do the setup) and completely free of bloatware.

Excellent again and will be recommending to friends!

Looking for a gaming PC for my 14 year old son I was recommended to Arbico Computers by a father of my sons school friend who had used them. I had shopped around at other suppliers and even looked to build one from separate components but came back to Arbico on price and spec. We basically bought a stock system and then lightly customized it from the (easy to use) menus on the website. After placing the order we received of course, the obligatory confirmation email. What was impressive what that at EVERY stage of the build we received a progress email e.g. order received / parts picked / built / under test / awaiting dispatch etc. This was nice for my son to read and suggests they have a good quality control system. After ordering I phoned with a query and was able to make a spec change. The phone call was painless in that the initial automated phone system menu was actually easy to use and not in the least bit frustrating as many are. The people I then spoke to were pleasant, knowledgeable and spoke English. I've had a frustrating couple of months dealing with major UK utility companies and call centres in God knows where so this was a breath of fresh air! The courier service Arbico then use was first class with easy tracking & arriving within the hour slot. With Arbico I got the feeling that my custom mattered and that if I had an issue they would go out of their way to help. It felt like good old fashioned service the way it SHOULD be! Many thanks once again. Will be recommending them where I can and would definitely use again in the future.

I ordered a new desktop off the arbico website and found it very easy to use with many customisable options. The system itself that I chose was great value for money, as were several other systems listed on the site.

After ordering, you are kept up to date with every stage of the testing/preparation of your new system with regular emails and you are also given several options of delivery dates. My pc arrived dead on time and any follow-up queries I had were dealt with via email in a matter of minutes.

Highly recommended!

Just a short review to say that, like many other reviewers here, I'd wholeheartedly recommend Arbico and their builds based on my experience with them so far.

I set out to buy a middle-of-the-road i5 gaming rig and settled on an Arbico due to both the price and quality of the components for the spec I required. From start to finish the customisation and ordering process was simple, with detailed info and clear costs on each component presented upfront.

Once ordered I was kept informed of the status of my build through various stages of building, testing and, once dispatched, delivery. Upon arrival the computer was well packaged and ready to go, and so far has performed perfectly under heavy loads.

My dealings by email with the sales team have been friendly and informative and hope they remain so in any subsequent dealings should anything go wrong.

Overall would highly recommend.

Just a quick review; I found a great deal on one of their featured pages for a custom PC, with good specs. Was a little unsure because ive only bought from dell previously, but they're a little overpriced for what i need now.

Easy to use site, with upgrades with all the prices on, and the option to save your config (i did while i decided whether to go ahead) - glad i did.

Once you complete your order, you recieve periodic updates of the stages - building, various testing phases, ready for dispatch, dispatch, and on top of that, the customer service is very speedy and helpful (i wanted to know when it would be dispatched only a few days after ordering - already had the correct date ready for me).

The best bit though, was the dealings with DPD, gave the tracking number etc, but even better, they specified within an HOUR WINDOW of when it was to be delivered. (this was an email from arbico on behalf of DPD, so they work together which is reassuring).

Overall great experience and would definatly recommend

Cheers

This company is excellent. I consider my computer to be an absolute bargain, given that the parts are better than some more expensive shop-bought machines and I didn't have to assemble the whole thing by myself. The customer service was fantastic, as I was updated on the stages of the build, and the whole process was very fast I found. Delivery was bang on time . Thank you, Arbico.

a very good machine for the money. if you got component parts it would have cost twice as munch. im not just saying that i built 1 for my 17 year old it cost £100 more and not as good as it could be . should have got another from arbico .

The delivery was quick, well packaged, the product was in perfect condition and it was exactly what I
ordered from the website.