Very pleased with the service I received! Great communication, I enquired about a specific coloured betta fish & got exactly what I wanted! The crowntail Betta fish & plants were very well packaged &... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
We are able to offer you the best online selection of Tropical Fish, Saltwater Marine Fish, Koi Carp and Pond Fish ready to buy online and delivered to your door! Next day delivery available
Contact info
Horley Road, RH6 0BJ, Horley, United Kingdom
- 01293 749046
- sales@aquaticstoyourdoor.co.uk
- www.aquaticstoyourdoor.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 36% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best quality fish at top prices
Best quality fish at top prices! Never found such good quality at low prices anywhere else. My new go to place for myself and clients.
Orderd 55 fish arrived on time and all…
Orderd 55 fish arrived on time and all alive. Do not like paying £20 for del but still cheper than buying from shop. May 2026.
Won’t go anywhere else…
I have bought fish from numerous online shops and Aquatics To Your Door are easily the best. Beautiful, healthy, fish. Excellent customer service and faultless delivery using specialist couriers. I won’t use anyone else.
Honestly what a great company to deal…
Honestly what a great company to deal with. Pretty good choice of fish. The website is easy to navigate the fish come well packaged and protected delivery is sharp. All in all 10 out of 10.
Ordered fish online
Ordered fish online, very fast delivery. Although one fish was not alive , replacement one delivered on next order. Able to quickly speak to customer services via WhatsApp, very helpful and easy communication. I would highly recommend this service. They have very good collections of fish, food and plants. Also matches description as advertised on website.
Happy fish, happy customer
After moving house we found there were very few good lfs available. We've used Aquatics to your door previously but they are now our go to supplier. Fish are shipped securely (we've had no doa) from them and always arrived bang on time. Happy to recommend.
Many thanks
Had a small issue but it was delbt with quickly and efficiently, thank you
I ordered koi for my pond and some…
I ordered koi for my pond and some tropical for my aquarium. Fish arrived in excellent condition and they soon settled and were eating very quickly. Excellent value, I have used this company before so I knew I would receive excellent service. Recommended.
Great choice of Afican Cichlids
Aquatics to your door, have a good selection on African cichlids to choose from at great prices. Always delivered when said with good
Had many orders ,4 or 5
Had many orders ,
Delivery excellent,
And absolutely quality fish each time I ordered,
Never had an issue,
Highly recommend.
Excellent quality fish
Excellent quality fish, at excellent prices.
Great communication from order to delivery.
Will definitely order again.
Highly recommended!
I'm rather confused?
I'm rather confused?
where or what I want to pursue? Tropical or cold water?.............
I believe I am am sorted now?!
I recently purchased several koi online…
I recently purchased several koi online from Aquatics to your door and I couldn’t be happier with the entire experience.
From placing the order to delivery, the communication and customer service were excellent. The fish arrived extremely well packaged, with obvious care taken to ensure their welfare during transit. It was clear that the health and wellbeing of the koi are a top priority for this company.
The quality of the koi exceeded my expectations. They were healthy, active, and exactly as described, with beautiful colours and markings. It’s always a little nerve-racking buying fish online, but I would have absolutely no hesitation in doing so again.
It’s refreshing to deal with a business that combines excellent customer service with genuine knowledge and care for its livestock. I would highly recommend them to anyone looking for quality koi and a first-class buying experience.
Thank you for providing such a professional service—I am delighted with my new additions to the pond.
First time usin Aquatics to your door
First time usin Aquatics to your door, the fish and shrimp were well packaged, sadly lost a few on arrival once I checked the bags. But was refunded for those immediately after emailing the company so no complaints there.
Shipping was fast and communication was also good! My guppies have since had lots of babies too! So happy days!
Would recommend using them and would use again when I get a larger tank in the future.
Thank you
Easy to order
Easy to order, fish turned up in great condition, would use again
Just great healthy fish too your door
Great service always on time if theres…
Great service always on time if theres a problem they sort it out striaght away would recomend
Excellent customer service
Excellent customer service, the fish are doing very well and are now 12inch long and very healthy
The best delivery of fish I have ever had quality of fish Excellent
From time of order though delivery and customer service could not fault any aspect will certainly be using them again ,I have had the fish for twelve months now without any issues
Order was close to £200 before delivery…
Order was close to £200 before delivery was added, every fish arrived well packaged in a large styrene box, only thought is both the driver and I struggled to lift it so 2 x smaller packages may have been more appropriate from a H&S perspective. Close to 1 month on and all fish are still doing well
Top grade pond fish
The site is easy to use to select the fish that you wish to buy, select a delivery day and make payment.
You are informed of delivery times and from my experience delivery is usually an early morning slot.
On the very rare occasion that one of the fish has died the completely free replacement policy has been honoured immediately
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








