Aquarium Low Cost Reviews 

32
•
TrustScore 3.5 out of 5

3.4

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Rated 4 out of 5 stars

Hassle free transection and item as perdescribe. Received item in good hand. Only setback is 2 mounting screw missing and other than that there is no big issue.

Rated 3 out of 5 stars

Updated Review: Seller reached out and apologized after seeing my review. Apparently my items are not in stock yet. I hope the seller works to continue to communicate in a more timely manner and th... See more

Rated 3 out of 5 stars

The shop had horrific communication. But an excellent product that works as intended for a lot cheaper than almost all retailers. So my overall was a three-star as even though they didn't communicate... See more

Company replied

Rated 3 out of 5 stars

My first experience was very good and very timely. I came back to order again and the light was out of stock but took my entire order several days before notice it was cancelled. I reordered with new... See more

Company details

  1. Aquarium Shop

Information provided by various external sources

China-based online shop selling a huge choice of affordable saltwater and freshwater equipment for aquariums such as water pumps, protein skimmers, algae scrapers, wavemakers and much more. They ship worldwide.


Contact info

3.4

Average

TrustScore 3.5 out of 5

32 reviews

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No recent history of asking for reviews

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3.4

All reviews

(32)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Skimmer Aqua Excel Nano70

I made purchase of 2x Skimmer Aqua Excel Nano70, I am extremely happy 😁 with my purchase, more than I expected of high quality of the skimmer, user friendly, highly recommend 👍👍👍 Thank You 🙏
Aquarium Low Cost

27 November 2023
Rated 1 out of 5 stars

Plug provided won’t work in the USA

Plug provided won’t work in the USA. Need help with this I bought 3 lights.

21 July 2023
Aquarium Low Cost logo

Reply from Aquarium Low Cost

Hi,

Thank you for contacting us, it is mentioned on the product page that this product comes with type I electrical plug (three flat pins in a triangular pattern), to resolve it you just have to add a travel adapter to match the electrical outlet of your country.

You can buy those travel adapters almost anywhere, it only cost $1 or $2 usd.

Rated 3 out of 5 stars

Good, Could Be Better

The shop had horrific communication. But an excellent product that works as intended for a lot cheaper than almost all retailers. So my overall was a three-star as even though they didn't communicate well I still got my product for a lot cheaper and reasonable to high quality. There shipping was also timely done.

2 July 2023
Aquarium Low Cost logo

Reply from Aquarium Low Cost

Hi,

Thank you for your review, we will try our best to improve our communication.

Rated 3 out of 5 stars

Communications issues

Updated Review: Seller reached out and apologized after seeing my review. Apparently my items are not in stock yet. I hope the seller works to continue to communicate in a more timely manner and that I don’t have to write a bad review to get an order update in the future. I will update my review again once they respond.

Original Review: My item hasn’t shipped. I emailed for an update but never heard back. What’s worse is that the previous item I bought died almost immediately and I have no idea how to get a replacement. Will need to contact my credit card company to dispute they payment and mark it as fraudulent tomorrow. Absolute nightmare.

12 February 2023
Rated 3 out of 5 stars

My first experience was very good and…

My first experience was very good and very timely. I came back to order again and the light was out of stock but took my entire order several days before notice it was cancelled. I reordered with new items and it has been nearly 30 days and no shipping.

9 April 2021
Rated 1 out of 5 stars

Wrong information

I bought a lamp, which was available. After my payment I haven’t heard anything of the shop for 2 weeks. I wrote 3 email. After my third email, they sent me back my money and said, the lamp is not available and it takes a few weeks. Bad service.

28 March 2021

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